Nathan scribbled on Thursday, February 23, 2006 9:26 PM:

> I've had reliability problems with Comcast at my house, and I don't
> get a static IP address or decent upload speed.  I'd like to host my
> own servers for various purposes, which is why I've been looking
> forward to iProvo (decent bandwidth, static IP's, decent prices).  I
> hope they get their act together. 

I wonder.  Are you in a high use area for comcast (like an apartment
complex)?  I have comcast at my parents house (Taylorsville, Utah- pretty
low use area) and have had it since [EMAIL PROTECTED] days (second family in the
neighborhood to get it).  I consistently pull 700-900 KB/s to
mirrors.kernel.org and have had a disconnection of service twice in the past
18 months.  The first disconnection is because my brother moved the billing
to his credit card and they shut the service off about an hour after he got
off the phone with them.  He had already been ranting at a supervisor for
the billing departments shortcomings so he hopped back on the phone and was
told by a customer service guy that it would be 3 days for second level to
reinstate the service.  He turned red, asked for the original supervisor he
was talking to.  She was super apologetic and said she would handle it.
Service was back on in about 25 minutes.

The next was when they upped the service from 450KB/s to the current rate
and our old modem wasn't compatible.  I didn't complain.  They replaced the
modem (we lease) and we were back online with ALMOST double speed.

In 18 months I have had two different ip addresses (this latest for 12
months now).  I know they don't claim static ip addresses but 12 months is
ALMOST static...

About the best thing I have seen come out of iProvo/UTOPIA is that they are
giving comcast competition.  I don't mean to start any political debates,
but if you are wondering if a free market works, just ask any comcast users
who are in areas serviced by iProvo.

Brian


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