Don,
Have you tried to reboot the phone?  Apple can log into your phone, but it has 
to be unlocked and working because you have to accept the incoming request.  If 
you can connect to iTunes, you may be able to toggle voice over off and back on.
Jim Weiss
jimweiss...@gmail.com

“Wise men speak because they have something to say; fools because they have to 
say something.” | Plato

> On Sep 12, 2018, at 10:46 AM, Donald L. Roberts <donald.robert...@gmail.com> 
> wrote:
> 
> My primary purpose in writing this post is to inquire whether it is possible 
> for Apple to remotely check the status of my iPhone 6 which is running IOS 
> 11.4.1.
> 
>  No one is around to check the screen, and I can't unlock the phone since 
> there is no audible feedback. Will try later today by       connecting to 
> iTunes.
> 
> 
> Symptoms are as follows: Voiceover does not speak even though I asked Siri to 
> turn it on. When I press the home button, I feel the vibration but hear no 
> ding. I cannot make outgoing phone calls; however, if I call my iPhone, I 
> hear the chime and voiceover announces the name of the caller which is in my 
> contact list. So I know it is not a volume issue. The phone continues to ring 
> even though I use a two finger double tap on the screen. Is the speech toggle 
> a three finger double tap?
> 
> 
> Thanks for feedback.
> 
> 
> Don Roberts
> 
> 
> 
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