Perhaps if you wrote to the vendor, you might get satisfaction based on an accessibility need.
Craig On Mon, Sep 16, 2019 at 1:56 PM Duane Steele <duanestee...@gmail.com> wrote: > Thank you for your response. In my case, while watching on PBS, I had > audio description. But when I was notified that the first episode was in > my TV library, I didn't have description. I've already purchased the > season pass. So I guess my personal copy of this series will exclude audio > description even though it's available. > > > Peace & Blessings, > Duane L. Steele > Phone (276) 730-5194 > > On Sep 16, 2019, at 1:38 PM, viola <fireka...@gmail.com> wrote: > > I don’t usually reply to these messages. However! I feel very strongly > about this. My husband and I wanted to listen to this last night and we did > without the video description but you are absolutely correct we wanted to > know who it was that was speaking at the time and to get some of the > information about the background scenes. It looks like it’s going to be a > great wonderful excellent Ken Burns special. > > Sent from my iPhone > > On Sep 16, 2019, at 10:27 AM, Duane Steele <duanestee...@gmail.com> wrote: > > Hello Friends, > > > I have an audio description question. First, let me assure you that I > have audio description turned on in settings. That being said, I bought > the season pass for the latest Ken Burns documentary series about country > music, the first episode of which aired last night on PBS. I "watched" the > program with audio description. The first episode is now in my TV library > but without audio description. For the most part, I won't need it. But > it's helpful to have when people are speaking and you're not sure who's > speaking. I should also mention that I ordered it in SD instead of HD > because, as a blind person, I don't need to own the high-definition format > since I’m using either an iPhone or iPod. But if the audio description's > only in the HD version, shouldn't that have been made clear when I was > making the purchase? Any suggestions would be helpful. But then, perhaps > I just have to settle for owning this excellent documentary without > description. > > > Peace & Blessings, > Duane L. Steele > Phone (276) 730-5194 > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. 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Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/D3604EBB-E7D2-4929-B5A4-390D7FCCB1E8%40gmail.com > <https://groups.google.com/d/msgid/viphone/D3604EBB-E7D2-4929-B5A4-390D7FCCB1E8%40gmail.com?utm_medium=email&utm_source=footer> > . > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/877D754D-31C8-42DD-96CF-48A97F4BA7DF%40gmail.com > <https://groups.google.com/d/msgid/viphone/877D754D-31C8-42DD-96CF-48A97F4BA7DF%40gmail.com?utm_medium=email&utm_source=footer> > . > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/CAPaLqzjdMp3nNbPQMjpVgre5ffZX6%3DQdO-XfO4wbJ2gK_DSq0Q%40mail.gmail.com.
