Hi Christopher, I suspect in this case, when Jenny is using her phone at home to send email she is using her wireless network, whereas when elsewhere she is using cell data, Jenny is this the case. \When using the wireless network the isp smtp server sees the ip as being a part of its own network so it allows the mail to go through whereas it rejects email sent from the cell network, if this is the case as \I suspect that it is, you will need to find out if iiNet supports authenticated smtp if they support it. Please let us know if we can be of any further assistance - Ed.
-----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Christopher Chaltain Sent: Sunday, May 05, 2013 12:35 AM To: viphone@googlegroups.com Subject: Re: Mail When Away From Home? If the SMTP server configuration was incorrect on her phone, I'd think she'd see that everywhere and wouldn't be able to send email at all. Obviously, it's something to check though. Jenny, I'm curious, who's your broadband service provider at home and who's your email provider? Are they the same? If so, your email provider may have their SMTP server set up to only send out emails that originate on their own internal network. Companies do this to keep their SMTP servers from being used for spam. Time Warner used to do this. If so, check with your service provider on how to send emails from your phone. If not, check your SMTP settings and report back. On 05/04/2013 09:09 PM, AnonyMouse wrote: > Hello Jenny, > > It sounds like the SMTP is not set up correctly or least that is what > I think your problems is at. > > If you go to the Settings -> Mail, Contacts, Calendar. On this page it > should have your email account that you are using. If you double tap > on this account. > > This will bring up your e-mail account settings. On this page make > sure that your SMTP is set up correctly. In most cases it also may > require that you enter a password for the SMTP. > > If you need any more information. Let us know. We certainly would try > to help you out in what we can. > > HTH > > Regards, > AnonyMouse > > > > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On > Behalf Of Jenny Dawson > Sent: Saturday, May 04, 2013 8:56 PM > To: viphone@googlegroups.com > Subject: Mail When Away From Home? > > Hi Everyone > > When I'm away from home and receiving emails through my phone network, > I can receive with no problem, but when I want to reply or forward and > email the server rejects my email address. I don't have this problem > from my home wireless network however. It's an iPhone 4S with the latest IOS6 update. > > Is there a setting I need to change or something? > > thanks in anticipation. > > Jenny > > > > Jennifer dawson > > Phone: 08 94961024 > Email: jjdaw...@iinet.net.au > > > -- > You received this message because you are subscribed to the "VIPhone" > Google Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > -- Christopher (CJ) chaltain at Gmail -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
