Hi Christopher, I suspect in this case, when Jenny is using her phone at
home to send email she is using her wireless network, whereas when elsewhere
she is using cell data, Jenny is this the case.
\When using the wireless network the isp smtp server sees the ip as being a
part of its own network so it allows the mail to go through whereas it
rejects email sent from the cell network, if this is the case as \I suspect
that it is, you will need to find out if iiNet supports authenticated smtp
if they support it.
Please let us know if we can be of any further assistance - Ed.


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Christopher Chaltain
Sent: Sunday, May 05, 2013 12:35 AM
To: viphone@googlegroups.com
Subject: Re: Mail When Away From Home?

If the SMTP server configuration was incorrect on her phone, I'd think she'd
see that everywhere and wouldn't be able to send email at all. 
Obviously, it's something to check though.

Jenny,

I'm curious, who's your broadband service provider at home and who's your
email provider? Are they the same? If so, your email provider may have their
SMTP server set up to only send out emails that originate on their own
internal network. Companies do this to keep their SMTP servers from being
used for spam. Time Warner used to do this. If so, check with your service
provider on how to send emails from your phone. If not, check your SMTP
settings and report back.


On 05/04/2013 09:09 PM, AnonyMouse wrote:
> Hello Jenny,
>
> It sounds like the SMTP is not set up correctly or least that is what 
> I think your problems is at.
>
> If you go to the Settings -> Mail, Contacts, Calendar. On this page it 
> should have your email account that you are using. If you double tap 
> on this account.
>
> This will bring up your e-mail account settings. On this page make 
> sure that your SMTP is set up correctly. In most cases it also may 
> require that you enter a password for the SMTP.
>
> If you need any more information. Let us know. We certainly would try 
> to help you out in what we can.
>
> HTH
>
> Regards,
> AnonyMouse
>
>
>
>
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Jenny Dawson
> Sent: Saturday, May 04, 2013 8:56 PM
> To: viphone@googlegroups.com
> Subject: Mail When Away From Home?
>
> Hi Everyone
>
> When I'm away from home and receiving emails through my phone network, 
> I can receive with no problem, but when I want to reply or forward and 
> email the server rejects my email address.  I don't have this problem 
> from my home wireless network however.  It's an iPhone 4S with the latest
IOS6 update.
>
> Is there a setting I need to change or something?
>
> thanks in anticipation.
>
> Jenny
>
>
>
> Jennifer dawson
>
> Phone: 08 94961024
> Email: jjdaw...@iinet.net.au
>
>
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--
Christopher (CJ)
chaltain at Gmail

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