Hello Steven, I'm having an enforced Medical Break from WAMUG, but have given you a suggestion below. On 13/10/2010, at 8:44 PM, Steven Knowles wrote:
> Thanks for your help on this Ronni. I followed your suggestions through, and > after a few attempts the back up seemed to get through things and all was > good. > > Throwing things back to the group once again, I have a new TC related > problem. Following relocation, I'm now on an Optus cable connection. I have > an Optus-supplied NETGEAR CVG824G wireless cable modem to connect to the > internet. All Macs talk wirelessly to the CVG824G just fine. > > I've connected the TC to the CVG824G via ethernet cable and the WAN port on > the TC. As far as I know, the Macs should be able to back up to it that way. > I can see the TC via Airport Utility, a delightful green dot appears next to > the TC image. I had an orange dot initially, however I changed 'Connection > Sharing' to 'Share a public IP address' from 'Distribute a range of IP > addresses' (an overhang from trying to get round a single computer connection > in a hotel), and now all seems fine. But … In Airport Utility under 'Internet' - Internet Connection - Connect Using: Ethernet & Connection Sharing: OFF (Bridge Mode). Cheers, Ronni > > When I 'Back Up Now' the message my Mac throws up after a couple of minutes > is ... > > "Time Machine could not complete the backup. The backup disk is not > available". > > Time Machine Buddy says ... > > ------------------------------- > Starting standard backup > Attempting to mount network destination using URL: > afp://myfirstname%mylastn...@time-capsule.local/Data > NetAuthConnectToServerSync failed with error: 64 for url: > afp://myfirstname%20mylastn...@time-capsule.local/Data > Backup failed with error: 19 > ------------------------------- > > Any clues? > > Many thanks, Steven > > On 30/09/2010, at 2:08 PM, Ronda Brown wrote: > >> Hi Steven, >> >> Thanks for getting back with more information. From what I can gather from >> the widget error messages, they indicate that what's on your internal HD may >> not match the hidden "File System Event Database" that OSX keeps on each >> disk, and TM normally uses to see what's been changed since the last backup >> and needs to be copied. >> Since it is "untrustable," TM must examine every directory (folder) on your >> system, and compare it to your backups, instead. This is, of course, a >> lengthy procedure. >> >> This is usually caused by an improper shutdown, but can be the result of >> other things, too. And once it occurs, the whole process must be repeated >> for each unsuccessful backup attempt until one completes normally. >> If you have had a force power-off, you'll get the UUID problem and TM will >> do a deep traversal. There's no way around that: it's the only way TM can be >> sure that all the changes made since your last backup will be saved this >> time. So, if at all possible, let it run. >> >> But Firstly: >> 1. Exclude the Time Machine Partition from spotlight, via System >> Preferences > Spotlight > Privacy. >> >> 2. In System Preferences > Energy Saver make sure you don't have selected >> "Put the hard disk(s) to sleep when possible". >> Probably best to also put Computer Sleep to "Never" as well. >> >> Then try a Time Machine Backup and if possible try not to use the computer >> too much while this backup is occurring. >> Don't interrupt the backup, it will take quite a long time to finish. >> >> If that doesn't help, note the time one of these backups starts, then use >> the Console app (in your Applications/Utilities folder) to see if there are >> other messages indicating a conflict with your backups. >> >> When it starts, click Show Log List in the toolbar, then navigate in the >> sidebar that opens up to your system.log and select it. Navigate to the >> Starting standard backup message, then see what follows that might indicate >> some sort of error, failure, termination, exit, etc. >> >> Cheers, >> Ronni >> >> >> >> >> On 30/09/2010, at 10:19 AM, Steven Knowles wrote: >> >>> Thanks all for the suggestions. A litte more detail... >>> >>> Backups of my Macbook Pro (running 10.6.4) have begun failing part way >>> through the back up process. I have a little Time Capsule backup widget >>> which I have on Dashboard (can't recall name of the widget, but it gives a >>> little extra narrative on what's happening during the back up process). A >>> few days ago, when I noticed the back up process not completing, the widget >>> gave the error as something to do with Spotlight. I no longer have the >>> exact error message, but looking the error message up on the web led me to >>> this page ... >>> >>> http://discussions.info.apple.com/message.jspa?messageID=7059555 >>> >>> ... which seemed to be about the problem I was having. >>> >>> The back up error message seemed to tie in with the fact that not long >>> before that there was a Spotlight indexing process underway at a time I had >>> to shutdown my machine, so interrupting the indexing process may not have >>> been helpful. The suggestion of deleting the spotlight directory seems to >>> make sense, and a better option than erasing the Time Capsule (which may >>> end up being necessary if I can't get Time Capsule to index Spotlight >>> again). >>> >>> Regards your questions Ronni ... >>> >>>> Have you been able to backup to Time Capsule initially? >>> >>> Yes. >>> >>>> Does Time Capsule appear in Disk Utility or in Finder? >>> >>> Yes. >>> >>>> Have you been able to 'select disk' in System Preferences > Time Machine? >>> >>> Yes. >>> >>>> Do Attempts to back up get "backup disk is not available" message? >>> >>> More detail in a second. >>> >>>> Or is your problem "Time Capsule gets stuck at "Preparing Backup…" ? >>> >>> No. >>> >>>> Are you using Airport Utility v5.5.1? >>> >>> >>> Yes. >>> >>> >>> As I type, a back up is 20GB through a 104GB back up. I have a 250GB hard >>> disk with 100GB available. I don't know why the back up is so large. The >>> widget I spoke of gave recent error details as ... >>> >>> --------------- >>> Starting standard backup >>> Attempting to mount network destination using URL: >>> afp://steven%20know...@time-capsule.local/Data >>> Mounted network destination using URL: >>> afp://steven%20know...@time-capsule.local/Data >>> QUICKCHECK ONLY; FILESYSTEM CLEAN >>> Disk image /Volumes/Data-1/MacBook Pro.sparsebundle mounted at: >>> /Volumes/Time Machine Backups >>> Backing up to: /Volumes/Time Machine Backups/Backups.backupdb >>> Event store UUIDs don't match for volume: Macintosh HD >>> Node requires deep traversal:/ reason:must scan subdirs|new event db| >>> No pre-backup thinning needed: 118.85 GB requested (including padding), >>> 133.81 GB available >>> Copied 19.6 GB of 96.5 GB, 73391 of 183430 items >>> Stopping backup. >>> Error: (-43) SrcErr:NO Copying >>> /users/steven/Library/Logs/CrashReporter/NML2NDeviceObserver_2010-09-29-193147_MacBook-Pro-2.crash >>> to /Volumes/Time Machine Backups/Backups.backupdb/MacBook Pro >>> (2)/2010-09-28-085307.inProgress/*******-****-****-****-************/Macintosh >>> HD/Users/steven/Library/Logs/CrashReporter >>> Copied 88263 files (19.9 GB) from volume Macintosh HD. >>> Copy stage failed with error:11 >>> Backup failed with error: 11 >>> Ejected Time Machine disk image. >>> Ejected Time Machine network volume. >>> --------------- >>> >>> Those asterisks I've manually included, overtyping a code I thought may be >>> private. >>> >>> That backup underway has just failed, with error message in widget showing >>> .... >>> >>> --------------- >>> Starting standard backup >>> Network destination already mounted at: /Volumes/Data-1 >>> QUICKCHECK ONLY; FILESYSTEM CLEAN >>> Disk image /Volumes/Data-1/MacBook Pro.sparsebundle mounted at: >>> /Volumes/Time Machine Backups >>> Backing up to: /Volumes/Time Machine Backups/Backups.backupdb >>> Event store UUIDs don't match for volume: Macintosh HD >>> Node requires deep traversal:/ reason:must scan subdirs|new event db| >>> --------------- >>> >>> I've tried the suggestions re identifying the path, still no success on >>> that note. Happy to hear other suggestions for a fix, but ultimately I >>> guess I may have to wipe Time Capsule. >>> >>> Cheers, Steven >>> >>> >>> On 30/09/2010, at 5:21 AM, Ronda Brown wrote: >>> >>>> >>>> On 30/09/2010, at 8:19 AM, Peter Hinchliffe wrote: >>>> >>>>> >>>>> On 30/09/2010, at 1:08 AM, Steven Knowles wrote: >>>>> >>>>>> My Macbook Pro isn't backing up to Time Capsule. >>>>>> >>>>>> From this page .... >>>>>> >>>>>> http://discussions.info.apple.com/message.jspa?messageID=7059555 >>>>>> >>>>>> ... Glenn Carter refers to the following string for Terminal ... >>>>>> >>>>>> sudo rm -ri /path_to_volume/.Spotlight-V100 >>>>>> >>>>>> where /path_to_volume is the path of the volume in question. >>>>>> >>>>>> >>>>>> To replace 'path_to_volume' I've tried .... >>>>>> >>>>>> Volumes/Time Machine Backups >>>>>> Volumes/Data >>>>>> Volumes/Data/afp://Time Capsule._afpovertcp._tcp.local/Data/MacBook >>>>>> Pro.sparsebundle >>>>>> >>>>>> ...but all give me "No such file or directory". >>>>>> >>>>>> Can anyone please suggest what I should be using as the Terminal command? >>>>>> >>>>>> Cheers, Steven >>>>> >>>>> This is extremely difficult to answer without having direct access to >>>>> your system. One way of sorting out the "/path_to_volume" is to open a >>>>> Terminal window, then type "cd " at the prompt (note: include the space >>>>> character after cd) then drag the icon of your Time Capsule disk onto the >>>>> Terminal Window, and press return. If you then type "pwd" you will see >>>>> the correct path to the Time Capsule device. >>>>> >>>>> The command you supply is puzzling. It literally says "recursively remove >>>>> all files with the name '.Spotlight-V100' from the volume in question, >>>>> and ask me each time before deleting". I'm not sure how this will help. >>>> >>>> Hi Steven, >>>> >>>> I agree with Peter, I fail to see this command helping. We need some more >>>> information to be able to give any constructive assistance. >>>> >>>> Have you been able to backup to Time Capsule initially? >>>> Does Time Capsule appear in Disk Utility or in Finder? >>>> Have you been able to 'select disk' in System Preferences > Time Machine? >>>> Do Attempts to back up get "backup disk is not available" message? >>>> Or is your problem "Time Capsule gets stuck at "Preparing Backup…" ? >>>> Are you using Airport Utility v5.5.1? >>>> >>>> >>>> Cheers, >>>> Ronni >>>> >>>> 17" MacBook Pro Intel Core i7 >>>> 2.66GHz / 4GB / 1067 MHz DDR3 / 500GB Serial ATA Drive @ 7200rpm >>>> >>>> OS X 10.6.3 Snow Leopard >>>> Windows 7 Ultimate (under sufferance) >>> > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
