Hi, Neil Sorry for my extremely late reply Neil, Are you still having problems?
-- Regards Kyle --------------------------------------------------------------------------------------------------------- Kyle Kreusch: - This E-Mail Was Dictated Using MacSpeech Dictate, [i] --------------------------------------------------------------------------------------------------------- On Thu, Nov 25, 2010 at 1:12 PM, Neil Houghton <n...@possumology.com> wrote: > Hi Ronni, > > First off - there is nothing wrong with the EyeTV Hybrid – it will work > just fine with my 24” iMac (2.4 GHz Core 2 duo, running OSX 10.5.8 and EyeTV > 2.5.3) - however, I am planning on passing this computer on – and I want to > watch TV on my nice new big 27” iMac ;o) > > > > I checked out the link and also one at Apple “EyeTV 2.5.3 works with Snow > Leopard” > <http://discussions.apple.com/thread.jspa?threadID=2133930><http://discussions.apple.com/thread.jspa?threadID=2133930> > > The fix you refer to seems to be for when EyeTV 2.5.3 won’t work after > upgrading to Snow Leopard – which isn’t really my problem – the 27”iMac came > with Snow Leopard installed and my instalation of EyeTV 2.5.3 fires up just > fine and proceeds through the set-up OK until it gets to the “Now, plug the > EyeTV Hybrid into a USB 2.0 port” stage. > > When I plug the EyeTV Hybrid in, the “Next” key stays greyed out – and if I > hit the “Previous” key then I get the message: > > “No hardware is available which supports the TV standards of the selected > country” (and, yes, I did select Australia). > > At this point, I have no option but to cancel the set-up assistant. > > The EyeTV message “No hardware is available ...” seems to gel with the > fact that System profiler doesn’t even see the device as attached to the USB > hub. > > I’m currently wondering if the USB port is, for some reason, not supplying > enough power to fire up the EyeTV unit, which is why it would be good to > know if ANYONE can confirm that a circa 2006 EyeTV Hybrid WILL work when > plugged directly into a Nov 2009 27” i7 iMac running Snow Leopard. > > I’ve also just discovered a different problem/issue/weirdness with the > EyeTV unit when trying to run it on my MacBook Pro – as I mentioned in my > previous post, the EyeTV shows up in system profiler OK – but I just had the > following experience: > > > - Tried to run the EyeTV but it told me I was plugged into a USB1 port > - I then tried the other port and it again told me I was plugged into a > USB1 > port (and system profiler showed the unit on a “USB bus” rather than a “USB > high-speed bus” - I found this very confusing as I thought both the ports > were USB 2! > > > > - However, after confirming the unit was working on my 24” iMac, I > tried it later on the MacBook and this time it worked fine – in both USB > ports – and system profiler now showed the unit on a “USB high-speed bus”. > I > found this EXTREMELY confusing – how can the USB ports migrate between the > “USB bus” and the “USB high-speed bus” ??!! > > > However, I don’t think this has any bearing on the problem with the 27” > iMac as system profiler only shows this computer as having “USB high-speed > bus” x 2 > > I am now wondering if it is worth buying a powered USB2 hub and trying the > unit on that. > > > > Cheers > > > > Neil > -- > Neil R. Houghton > Albany, Western Australia > Tel: +61 8 9841 6063 > Email: n...@possumology.com > > > > on 24/11/10 10:24 AM, Ronda Brown at ro...@mac.com wrote: > > Hi Neil, > > You need to use Elgato's uninstaller program Eye TV Reporter to uninstall > EyeTV 2.5.3. Reboot the MBP, reinstall EyeTV 2.5.3 Copy to Applications > folder). > Entered the activation code, and then it should worked. > *Note:* That is if there is nothing wrong with the EyeTV Hybrid. They > don't last forever, I had one die on me a year or so ago. > > Details on Elgato Systems Technical Support here: > <http://support.elgato.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=3794 > <http://support.elgato.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=3794><http://support.elgato.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=3794+%3Chttp://support.elgato.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=3794>> > > > Cheers, > Ronni > > On 24/11/2010, at 10:09 AM, Neil Houghton wrote: > > > Hi Ray, > > As I said to Kyle, this is an old unit which I bought it from Daniel in > September 2006 - so it came with EyeTV2 - which I have updated as far as > EyeTV 2.5.3. > > I didn't pay to upgrade to EyeTV 3 because I wasn't using EyeTV much after > I > got a digital TV - partly because my computer has moved rooms and the > reception with the supplied antenna was marginal - this was all with the > old > iMac, as I say, the new iMac doesn't even recognise the EyeTV as an > attached > USB device. > > Just as a further comparison, I tried plugging the EyeTV into my MacBook > Pro, running Leopard - it shows up fine in system profiler plugged into > either of the USB ports (I didn't actually try configuring the EyeTV on the > laptop - but the point is the system could "see" it). > > So, it would seem to me, the problem is either down to Snow Leopard or the > i7 iMac hardware configuration (and possibly the compatibility of this > older > EyeTV unit with it/them) - I don't think the EyeTV software is the issue if > the device is not even showing as an attached USB device in system > profiler. > > I guess it would be good to know if ANYONE has got a circa 2006 EyeTV > Hybrid > working OK and plugged into a 27" i7 iMac (November 2009 vintage, > actually). > > > Cheers > > > > > Neil > > > > ------------------------------ > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
