Hi Carlo, Daniel has already clarified this, to my satisfaction anyway. cheers, Susan.
On 13/08/2012, at 11:13 AM, "wa...@realworldcomputing.com.au" <wa...@realworldcomputing.com.au> wrote: > Hi Ronni, > > Daniel's post seems to imply that he has heard that Techstatic is > incompetent. On the other hand the post also talks of some other unnamed > consultant. > > Daniel could you post please and let the group know definitively if you have > heard bad things about Techstatic. > > I should add that I am not familiar with Techstatic and, as far as I know, do > not know any of the employees. > > Regards, > Carlo > > > On 13/08/2012, at 11:03 AM, Ronda Brown <ro...@mac.com> wrote: > >> Hi Carlo, >> >> A careful reading of Daniel's posts says & I Quote: >>>>>>> From what I know of them, they're a consulting firm. I bit like me. >>>>>>> I only know of them from what clients have told me after I've been >>>>>>> there after them. >> >> He has only mentioned that he knows what clients have told him after he was >> called out after them.... >> He also never named the other Mac Consultant that did not know what a Apple >> Time Capsule was. >> >> Look after your long standing WAMUG Corporate Member & long time committee >> member. >> >> Daniel replied to the query, he does not need to justify his response... and >> neither do I. >> >> Regards, >> Ronni >> >> On 13/08/2012, at 10:45 AM, wa...@realworldcomputing.com.au wrote: >> >>> Hi Ronni, >>> >>> That's not quite the case. A careful reading of Daniel's post says he was >>> called out after a *different* unnamed outfit. It's probably best that it >>> be made clear that we do not have any experience with Techstatic. >>> >>> Daniel could clear this up please. Were you called out to clean up after >>> Techstatic because they had failed to complete a task? Did they then charge >>> the client for work that was not properly done? If so that is indeed worth >>> posting and I would not have problem with that sort of feedback being >>> posted. >>> >>> Regards, >>> Carlo >>> >>> On 13/08/2012, at 10:32 AM, Ronda Brown <ro...@mac.com> wrote: >>> >>>> Hi Carlo, >>>> >>>> We don't forget this is a public forum. The original poster asked if >>>> anyone knew anything about them. >>>> Yes we do; and Daniel rightly posted his experience of being called out >>>> after these people. >>>> >>>> I'm all for loyalty, if I can not give support to someone who contacts me >>>> as they are out of my travel area, or expertise, I immediately have no >>>> hesitation in recommending they contact MacWizardry as I know that >>>> Daniel's standard of service is excellent and his knowledge of all things >>>> related to Apple & Macs is above anyone else I know of (& I know a lot of >>>> Mac Consultants)! >>>> >>>> How about supporting our own Consultants that give so much of their time >>>> and knowledge to give support to WAMUG for free. >>>> >>>> >>>> Regards, >>>> Ronni >>>> >>>> >>>> On 13/08/2012, at 10:12 AM, wa...@realworldcomputing.com.au wrote: >>>> >>>>> It's probably best to remember that this is a public forum. We shouldn't >>>>> pass judgement on a company until we have had some actual experience of >>>>> them. The business climate is fairly tight at the moment so in my opinion >>>>> if they are trying to make an honest go of it they deserve a chance. >>>>> >>>>> Regards, >>>>> Carlo >>>>> >>>>> >>>>> On 13/08/2012, at 9:37 AM, Daniel Kerr <dan...@macwizardry.com.au> wrote: >>>>> >>>>>> From what I know of them, they're a consulting firm. I bit like me. >>>>>> I only know of them from what clients have told me after I've been there >>>>>> after them. >>>>>> >>>>>> There's a lot more places "popping up" like them now. >>>>>> >>>>>> I had another client tell me about another "Mac consultant" (not these >>>>>> guys) that came out and had never heard of an Apple Time Capsule and >>>>>> spent the first 30mins of the appointment studying up on it then telling >>>>>> the client that a Canon printer couldn't be made wireless because of it. >>>>>> Needless to say the 2 hours they spent there weren't fairly productive. >>>>>> I fixed all her issues in 30mins and then had other things working as >>>>>> well. Oh, and the printer WAS a wireless printer itself. Set it to join >>>>>> the network and all her computers could print and have telling her about >>>>>> Printopia and she bought it then and there and I set it up, she could >>>>>> print from her iPad and iPhone. >>>>>> >>>>>> I don't like to sound like I'm blowing my own trumpet, but some of these >>>>>> places are a worry. They say they can deliver all this "Mac expertise" >>>>>> then never deliver, charge the client then "disappear" and are hard to >>>>>> get hold of again. I'm not saying I know everything, but at least I'll >>>>>> say that up front and advise of other options. lol >>>>>> >>>>>> Hope that helps >>>>>> >>>>>> Kind regards >>>>>> Daniel >>>>>> >>>>>> Sent from my iPhone 4s >>>>>> >>>>>> --- >>>>>> Daniel Kerr >>>>>> MacWizardry >>>>>> >>>>>> Phone: 0414 795 960 >>>>>> Email: <daniel AT macwizardry.com.au> >>>>>> Web: <http://www.macwizardry.com.au> >>>>>> >>>>>> >>>>>> **For everything Apple** >>>>>> >>>>>> On 13/08/2012, at 8:21 AM, Peter Hinchliffe <hinch...@multiline.com.au> >>>>>> wrote: >>>>>> >>>>>>> >>>>>>> On 12/08/2012, at 6:37 PM, Susan Hastings <susanhasti...@mac.com> wrote: >>>>>>> >>>>>>>> Hi, a friend has seen a website for this business, and I'm wondering >>>>>>>> if anyone knows anything about it. There is only a mobile number as >>>>>>>> contact, no street address. There is quite a good website. Regards, >>>>>>>> Susan >>>>>>> >>>>>>> Yes, very intriguing. It would be nice to have some idea of physical >>>>>>> presence though. The only clues are in the footer, which has the tag >>>>>>> line "Perth · Subiaco · West Perth · Claremont · Nedlands · Dalkeith". >>>>>>> Leads one to think there is one location somewhere in the general >>>>>>> Subiaco-Claremont area. Never heard of them before... >>>>>>> >>>>>>> >>>>>>> Peter Hinchliffe Apwin Computer Services >>>>>>> FileMaker Pro Solutions Developer >>>>>>> Perth, Western Australia >>>>>>> Phone (618) 9332 6482 Mob 0403 046 948 >>>>>>> -------------------------------------------------------------------- >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
