Daniel, I appreciate your input. cheers, Susan.
On 13/08/2012, at 12:03 PM, Daniel Kerr <dan...@macwizardry.com.au> wrote: > Sheesh, I'm sorry I said anything. I will choose what I reply to carefully in > the future. > > I don't feel I need to clarify anything,..however,.. I went to a client that > had dealt with them previous and for what ever reason they then asked me to > come out for work. Sure some of that was for an ongoing issue, plus some > others. > > I am not the sort of person to bad mouth or disrespect anyone or any > business. I was just simply advising that I had heard of them. What people > choose to read into what I write is up to them…. > > I apologise for what ever is taken the wrong way. I will refrain from posting > anymore on the subject. > I'll get back to my normal scheduled day now,…... > > Kind regards > Daniel > > Sent from my iPhone 4s > > --- > Daniel Kerr > MacWizardry > > Phone: 0414 795 960 > Email: <daniel AT macwizardry.com.au> > Web: <http://www.macwizardry.com.au> > > > **For everything Apple** > > On 13/08/2012, at 11:29 AM, wa...@realworldcomputing.com.au wrote: > >> Again Ronni I can only refer you back to the original email. It has taken a >> clearly bad experience with an unnamed consultant and seems to suggest that >> Techstatic are the same. On the other hand it is not clear if Daniel has >> heard anything *at all* about Techstatic. In the interests of fairness I, >> for one, would like this clarified. >> >> I would add the Peter Hinchliffe had proposed asking Techstatic to give a >> presentation at future WAMUG meeting (again nothing to do with me). If they >> become active members of our community it is best that we get off on the >> right foot with them. >> >> Regards, >> Carlo >> >> On 13/08/2012, at 11:21 AM, Ronda Brown <ro...@mac.com> wrote: >> >>> OMG Carlo, >>> >>> Let it go, the query has been responded to. >>> If you wish to read between the lines, why would people call out another >>> consultant if they were happy with the first consultant? >>> >>> That's it, no more comments from me. >>> >>> Regards, >>> Ronni >>> >>> On 13/08/2012, at 11:13 AM, "wa...@realworldcomputing.com.au" >>> <wa...@realworldcomputing.com.au> wrote: >>> >>>> Hi Ronni, >>>> >>>> Daniel's post seems to imply that he has heard that Techstatic is >>>> incompetent. On the other hand the post also talks of some other unnamed >>>> consultant. >>>> >>>> Daniel could you post please and let the group know definitively if you >>>> have heard bad things about Techstatic. >>>> >>>> I should add that I am not familiar with Techstatic and, as far as I know, >>>> do not know any of the employees. >>>> >>>> Regards, >>>> Carlo >>>> >>>> >>>> On 13/08/2012, at 11:03 AM, Ronda Brown <ro...@mac.com> wrote: >>>> >>>>> Hi Carlo, >>>>> >>>>> A careful reading of Daniel's posts says & I Quote: >>>>>>>>>> From what I know of them, they're a consulting firm. I bit like me. >>>>>>>>>> I only know of them from what clients have told me after I've been >>>>>>>>>> there after them. >>>>> >>>>> He has only mentioned that he knows what clients have told him after he >>>>> was called out after them.... >>>>> He also never named the other Mac Consultant that did not know what a >>>>> Apple Time Capsule was. >>>>> >>>>> Look after your long standing WAMUG Corporate Member & long time >>>>> committee member. >>>>> >>>>> Daniel replied to the query, he does not need to justify his response... >>>>> and neither do I. >>>>> >>>>> Regards, >>>>> Ronni >>>>> >>>>> On 13/08/2012, at 10:45 AM, wa...@realworldcomputing.com.au wrote: >>>>> >>>>>> Hi Ronni, >>>>>> >>>>>> That's not quite the case. A careful reading of Daniel's post says he >>>>>> was called out after a *different* unnamed outfit. It's probably best >>>>>> that it be made clear that we do not have any experience with Techstatic. >>>>>> >>>>>> Daniel could clear this up please. Were you called out to clean up after >>>>>> Techstatic because they had failed to complete a task? Did they then >>>>>> charge the client for work that was not properly done? If so that is >>>>>> indeed worth posting and I would not have problem with that sort of >>>>>> feedback being posted. >>>>>> >>>>>> Regards, >>>>>> Carlo >>>>>> >>>>>> On 13/08/2012, at 10:32 AM, Ronda Brown <ro...@mac.com> wrote: >>>>>> >>>>>>> Hi Carlo, >>>>>>> >>>>>>> We don't forget this is a public forum. The original poster asked if >>>>>>> anyone knew anything about them. >>>>>>> Yes we do; and Daniel rightly posted his experience of being called out >>>>>>> after these people. >>>>>>> >>>>>>> I'm all for loyalty, if I can not give support to someone who contacts >>>>>>> me as they are out of my travel area, or expertise, I immediately have >>>>>>> no hesitation in recommending they contact MacWizardry as I know that >>>>>>> Daniel's standard of service is excellent and his knowledge of all >>>>>>> things related to Apple & Macs is above anyone else I know of (& I >>>>>>> know a lot of Mac Consultants)! >>>>>>> >>>>>>> How about supporting our own Consultants that give so much of their >>>>>>> time and knowledge to give support to WAMUG for free. >>>>>>> >>>>>>> >>>>>>> Regards, >>>>>>> Ronni >>>>>>> >>>>>>> >>>>>>> On 13/08/2012, at 10:12 AM, wa...@realworldcomputing.com.au wrote: >>>>>>> >>>>>>>> It's probably best to remember that this is a public forum. We >>>>>>>> shouldn't pass judgement on a company until we have had some actual >>>>>>>> experience of them. The business climate is fairly tight at the moment >>>>>>>> so in my opinion if they are trying to make an honest go of it they >>>>>>>> deserve a chance. >>>>>>>> >>>>>>>> Regards, >>>>>>>> Carlo >>>>>>>> >>>>>>>> >>>>>>>> On 13/08/2012, at 9:37 AM, Daniel Kerr <dan...@macwizardry.com.au> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> From what I know of them, they're a consulting firm. I bit like me. >>>>>>>>> I only know of them from what clients have told me after I've been >>>>>>>>> there after them. >>>>>>>>> >>>>>>>>> There's a lot more places "popping up" like them now. >>>>>>>>> >>>>>>>>> I had another client tell me about another "Mac consultant" (not >>>>>>>>> these guys) that came out and had never heard of an Apple Time >>>>>>>>> Capsule and spent the first 30mins of the appointment studying up on >>>>>>>>> it then telling the client that a Canon printer couldn't be made >>>>>>>>> wireless because of it. Needless to say the 2 hours they spent there >>>>>>>>> weren't fairly productive. I fixed all her issues in 30mins and then >>>>>>>>> had other things working as well. Oh, and the printer WAS a wireless >>>>>>>>> printer itself. Set it to join the network and all her computers >>>>>>>>> could print and have telling her about Printopia and she bought it >>>>>>>>> then and there and I set it up, she could print from her iPad and >>>>>>>>> iPhone. >>>>>>>>> >>>>>>>>> I don't like to sound like I'm blowing my own trumpet, but some of >>>>>>>>> these places are a worry. They say they can deliver all this "Mac >>>>>>>>> expertise" then never deliver, charge the client then "disappear" and >>>>>>>>> are hard to get hold of again. I'm not saying I know everything, but >>>>>>>>> at least I'll say that up front and advise of other options. lol >>>>>>>>> >>>>>>>>> Hope that helps >>>>>>>>> >>>>>>>>> Kind regards >>>>>>>>> Daniel >>>>>>>>> >>>>>>>>> Sent from my iPhone 4s >>>>>>>>> >>>>>>>>> --- >>>>>>>>> Daniel Kerr >>>>>>>>> MacWizardry >>>>>>>>> >>>>>>>>> Phone: 0414 795 960 >>>>>>>>> Email: <daniel AT macwizardry.com.au> >>>>>>>>> Web: <http://www.macwizardry.com.au> >>>>>>>>> >>>>>>>>> >>>>>>>>> **For everything Apple** >>>>>>>>> >>>>>>>>> On 13/08/2012, at 8:21 AM, Peter Hinchliffe >>>>>>>>> <hinch...@multiline.com.au> wrote: >>>>>>>>> >>>>>>>>>> >>>>>>>>>> On 12/08/2012, at 6:37 PM, Susan Hastings <susanhasti...@mac.com> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> Hi, a friend has seen a website for this business, and I'm >>>>>>>>>>> wondering if anyone knows anything about it. There is only a mobile >>>>>>>>>>> number as contact, no street address. There is quite a good >>>>>>>>>>> website. Regards, Susan >>>>>>>>>> >>>>>>>>>> Yes, very intriguing. It would be nice to have some idea of physical >>>>>>>>>> presence though. The only clues are in the footer, which has the tag >>>>>>>>>> line "Perth · Subiaco · West Perth · Claremont · Nedlands · >>>>>>>>>> Dalkeith". Leads one to think there is one location somewhere in the >>>>>>>>>> general Subiaco-Claremont area. Never heard of them before... >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Peter Hinchliffe Apwin Computer Services >>>>>>>>>> FileMaker Pro Solutions Developer >>>>>>>>>> Perth, Western Australia >>>>>>>>>> Phone (618) 9332 6482 Mob 0403 046 948 >>>>>>>>>> -------------------------------------------------------------------- >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>