Hi Daniel, I appreciate your input. cheers, Susan.

On 13/08/2012, at 12:03 PM, Daniel Kerr <dan...@macwizardry.com.au> wrote:

> Sheesh, I'm sorry I said anything. I will choose what I reply to carefully in 
> the future.
> 
> I don't feel I need to clarify anything,..however,.. I went to a client that 
> had dealt with them previous and for what ever reason they then asked me to 
> come out for work. Sure some of that was for an ongoing issue, plus some 
> others.
> 
> I am not the sort of  person to bad mouth or disrespect anyone or any 
> business. I was just simply advising that I had heard of them. What people 
> choose to read into what I write is up to them….
> 
> I apologise for what ever is taken the wrong way. I will refrain from posting 
> anymore on the subject.
> I'll get back to my normal scheduled day now,…...
> 
> Kind regards
> Daniel
> 
> Sent from my iPhone 4s
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: <daniel AT macwizardry.com.au>
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> On 13/08/2012, at 11:29 AM, wa...@realworldcomputing.com.au wrote:
> 
>> Again Ronni I can only refer you back to the original email. It has taken a 
>> clearly bad experience with an unnamed consultant and seems to suggest that 
>> Techstatic are the same. On the other hand it is not clear if Daniel has 
>> heard anything *at all* about Techstatic. In the interests of fairness I, 
>> for one, would like this clarified.
>> 
>> I would add the Peter Hinchliffe had proposed asking Techstatic to give a 
>> presentation at future WAMUG meeting (again nothing to do with me). If they 
>> become active members of our community it is best that we get off on the 
>> right foot with them.
>> 
>> Regards,
>> Carlo
>> 
>> On 13/08/2012, at 11:21 AM, Ronda Brown <ro...@mac.com> wrote:
>> 
>>> OMG Carlo,
>>> 
>>> Let it go, the query has been responded to.
>>> If you wish to read between the lines, why would people call out another 
>>> consultant if they were happy with the first consultant?
>>> 
>>> That's it, no more comments from me.
>>> 
>>> Regards,
>>> Ronni
>>> 
>>> On 13/08/2012, at 11:13 AM, "wa...@realworldcomputing.com.au" 
>>> <wa...@realworldcomputing.com.au> wrote:
>>> 
>>>> Hi Ronni,
>>>> 
>>>> Daniel's post seems to imply that he has heard that Techstatic is 
>>>> incompetent. On the other hand the post also talks of some other unnamed 
>>>> consultant.
>>>> 
>>>> Daniel could you post please and let the group know definitively if you 
>>>> have heard bad things about Techstatic.
>>>> 
>>>> I should add that I am not familiar with Techstatic and, as far as I know, 
>>>> do not know any of the employees.
>>>> 
>>>> Regards,
>>>> Carlo
>>>> 
>>>> 
>>>> On 13/08/2012, at 11:03 AM, Ronda Brown <ro...@mac.com> wrote:
>>>> 
>>>>> Hi Carlo,
>>>>> 
>>>>> A careful reading of Daniel's posts says & I Quote:
>>>>>>>>>> From what I know of them, they're a consulting firm. I bit like me.
>>>>>>>>>> I only know of them from what clients have told me after I've been 
>>>>>>>>>> there after them.
>>>>> 
>>>>> He has only mentioned that he knows what clients have told him after he 
>>>>> was called out after them.... 
>>>>> He also never named the other Mac Consultant that did not know what a 
>>>>> Apple Time Capsule was.
>>>>> 
>>>>> Look after your long standing WAMUG Corporate Member & long time 
>>>>> committee member.
>>>>> 
>>>>> Daniel replied to the query, he does not need to justify his response... 
>>>>> and neither do I.
>>>>> 
>>>>> Regards,
>>>>> Ronni
>>>>> 
>>>>> On 13/08/2012, at 10:45 AM, wa...@realworldcomputing.com.au wrote:
>>>>> 
>>>>>> Hi Ronni,
>>>>>> 
>>>>>> That's not quite the case. A careful reading of Daniel's post says he 
>>>>>> was called out after a *different* unnamed outfit. It's probably best 
>>>>>> that it be made clear that we do not have any experience with Techstatic.
>>>>>> 
>>>>>> Daniel could clear this up please. Were you called out to clean up after 
>>>>>> Techstatic because they had failed to complete a task? Did they then 
>>>>>> charge the client for work that was not properly done? If so that is 
>>>>>> indeed worth posting and I would not have problem with that sort of 
>>>>>> feedback being posted.
>>>>>> 
>>>>>> Regards,
>>>>>> Carlo
>>>>>> 
>>>>>> On 13/08/2012, at 10:32 AM, Ronda Brown <ro...@mac.com> wrote:
>>>>>> 
>>>>>>> Hi Carlo,
>>>>>>> 
>>>>>>> We don't forget this is a public forum. The original poster asked if 
>>>>>>> anyone knew anything about them. 
>>>>>>> Yes we do; and Daniel rightly posted his experience of being called out 
>>>>>>> after these people.
>>>>>>> 
>>>>>>> I'm all for loyalty, if I can not give support to someone who contacts 
>>>>>>> me as they are out of my travel area, or expertise,  I immediately have 
>>>>>>> no hesitation in recommending they contact MacWizardry as I know that 
>>>>>>> Daniel's standard of service is excellent and his knowledge of all 
>>>>>>> things related to Apple & Macs is above anyone else I know of  (& I 
>>>>>>> know a lot of Mac Consultants)!
>>>>>>> 
>>>>>>> How about supporting our own Consultants that give so much of their 
>>>>>>> time and knowledge to give support to WAMUG for free.
>>>>>>> 
>>>>>>> 
>>>>>>> Regards,
>>>>>>> Ronni
>>>>>>> 
>>>>>>> 
>>>>>>> On 13/08/2012, at 10:12 AM, wa...@realworldcomputing.com.au wrote:
>>>>>>> 
>>>>>>>> It's probably best to remember that this is a public forum. We 
>>>>>>>> shouldn't pass judgement on a company until we have had some actual 
>>>>>>>> experience of them. The business climate is fairly tight at the moment 
>>>>>>>> so in my opinion if they are trying to make an honest go of it they 
>>>>>>>> deserve a chance.
>>>>>>>> 
>>>>>>>> Regards,
>>>>>>>> Carlo
>>>>>>>> 
>>>>>>>> 
>>>>>>>> On 13/08/2012, at 9:37 AM, Daniel Kerr <dan...@macwizardry.com.au> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>>> From what I know of them, they're a consulting firm. I bit like me.
>>>>>>>>> I only know of them from what clients have told me after I've been 
>>>>>>>>> there after them.
>>>>>>>>> 
>>>>>>>>> There's a lot more places "popping up" like them now.
>>>>>>>>> 
>>>>>>>>> I had another client tell me about another "Mac consultant" (not 
>>>>>>>>> these guys) that came out and had never heard of an Apple Time 
>>>>>>>>> Capsule and spent the first 30mins of the appointment studying up on 
>>>>>>>>> it then telling the client that a Canon printer couldn't be made 
>>>>>>>>> wireless because of it. Needless to say the 2 hours they spent there 
>>>>>>>>> weren't fairly productive. I fixed all her issues in 30mins and then 
>>>>>>>>> had other things working as well. Oh, and the printer WAS a wireless 
>>>>>>>>> printer itself. Set it to join the network and all her computers 
>>>>>>>>> could print and have telling her about Printopia and she bought it 
>>>>>>>>> then and there and I set it up, she could print from her iPad and 
>>>>>>>>> iPhone.
>>>>>>>>> 
>>>>>>>>> I don't like to sound like I'm blowing my own trumpet, but some of 
>>>>>>>>> these places are a worry. They say they can deliver all this "Mac 
>>>>>>>>> expertise" then never deliver, charge the client then "disappear" and 
>>>>>>>>> are hard to get hold of again. I'm not saying I  know everything, but 
>>>>>>>>> at least I'll say that up front and advise of other options. lol
>>>>>>>>> 
>>>>>>>>> Hope that helps
>>>>>>>>> 
>>>>>>>>> Kind regards
>>>>>>>>> Daniel
>>>>>>>>> 
>>>>>>>>> Sent from my iPhone 4s
>>>>>>>>> 
>>>>>>>>> ---
>>>>>>>>> Daniel Kerr
>>>>>>>>> MacWizardry
>>>>>>>>> 
>>>>>>>>> Phone: 0414 795 960
>>>>>>>>> Email: <daniel AT macwizardry.com.au>
>>>>>>>>> Web:   <http://www.macwizardry.com.au>
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> **For everything Apple**
>>>>>>>>> 
>>>>>>>>> On 13/08/2012, at 8:21 AM, Peter Hinchliffe 
>>>>>>>>> <hinch...@multiline.com.au> wrote:
>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> On 12/08/2012, at 6:37 PM, Susan Hastings <susanhasti...@mac.com> 
>>>>>>>>>> wrote:
>>>>>>>>>> 
>>>>>>>>>>> Hi, a friend has seen a website for this business, and I'm 
>>>>>>>>>>> wondering if anyone knows anything about it. There is only a mobile 
>>>>>>>>>>> number as contact, no street address. There is quite a good 
>>>>>>>>>>> website. Regards, Susan
>>>>>>>>>> 
>>>>>>>>>> Yes, very intriguing. It would be nice to have some idea of physical 
>>>>>>>>>> presence though. The only clues are in the footer, which has the tag 
>>>>>>>>>> line "Perth · Subiaco · West Perth · Claremont · Nedlands · 
>>>>>>>>>> Dalkeith". Leads one to think there is one location somewhere in the 
>>>>>>>>>> general Subiaco-Claremont area. Never heard of them before...
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> Peter Hinchliffe        Apwin Computer Services
>>>>>>>>>> FileMaker Pro Solutions Developer
>>>>>>>>>> Perth, Western Australia
>>>>>>>>>> Phone (618) 9332 6482    Mob 0403 046 948
>>>>>>>>>> --------------------------------------------------------------------
>>> 
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