I have downloaded v11.3 and reinstalled on top of my existing 11.3 but error warning persists. My account lists items (unspecified) awaiting to be downloaded and a Download Now button, which I have not pressed! I suspect I need to clean up my account and that there is nothing wrong with ITunes on either my iMac or iPad. Severin
On 13 Jul 2014, at 2:31 pm, Ronni Brown <ro...@mac.com> wrote: > Hi Severin, > > "An unknown error occurred (8268). > Use the Check for Available Downloads command in the Store menu to download > again later." > > Normally this error would indicate a Network problem, could be on Apple > Servers or your end and connection was disrupted at some stage? > > What happens if you do as suggested "Use the Check for Available Downloads > command in the Store menu to download again later"? > > What version of iTunes are you running, do you have the latest v11.3? If not > I suggest: > 1. Quit iTunes > 2. Restart your Mac > 3. Go here and download iTunes11.3.dmg (239.6MB) > <http://www.apple.com/itunes/> > 4. Install iTunes 11.3 > > If that does not get rid of the message when you open iTunes, post back & > I'll give details how to delete & install a fresh iTunes 11 > > Cheers, > Ronni > > On 13 Jul 2014, at 1:38 pm, Severin Crisp <sevcr...@westnet.com.au> wrote: > >> If I scroll to the end of that list there is no further information. If I >> click on the ! it comes up with …”Unknown error (8268)”…. and closes the >> window so no time for a screen shot. >> Enjoy the sunny afternoon and dpi not worry too much about trivial problems! >> >> Severin >> >> >> On 13 Jul 2014, at 8:52 am, Ronni Brown <ro...@mac.com> wrote: >> >>> Hi Severin, >>> >>> I received your attachment offlist, unfortunately it does not show the >>> whole error message lines. I guess it is saying "An unknown error has >>> occurred..." >>> If you click on the (!) error icon beside one of the 'problem' files does >>> it give more information? >>> >>> Also have you done as is suggested "Use the check for Available Downloads >>> command in the Store Menu to...."? >>> It might give you more information that might be of help. >>> >>> If you click on "Save" at the bottom on the bottom of the 28 total errors >>> window does it show more information, perhaps an error number? >>> If it does you can send the file to me offlist if you wish. >>> >>> I will be out for a couple of hours today, but will check email when I >>> return. >>> >>> Cheers, >>> Ronni >>> >>> On 12 Jul 2014, at 11:04 pm, Severin Crisp <sevcr...@westnet.com.au> wrote: >>> >>>> Here it is, off list >>>> Severin >>>> >>>> [see attached file: Screen Shot 2014-07-12 at 11.00.47 pm.png] >>>> On 12 Jul 2014, at 5:24 pm, Ronda Brown <ro...@mac.com> wrote: >>>> >>>>> Hi Severin, >>>>> >>>>> What is the complete error message please? >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>> Sent from Ronni's iPad4 >>>>> >>>>> >>>>> On 12 Jul 2014, at 4:28 pm, Severin Crisp <sevcr...@westnet.com.au> wrote: >>>>> >>>>>> When I start iTunes I get a message saying there were errors downloading >>>>>> some items. It gives a list of items, interestingly all operatic, but >>>>>> none of which I have consciously been near. They have not downloaded >>>>>> nor have I been billed. >>>>>> How do I clear this annoyance? >>>>>> Severin Crisp >>>>>> ____________________________________________________ >>>>>> >>>>>> Assoc Prof R Severin Crisp, FAIP, FIP, CPhys >>>>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia >>>>>> ph (08) 9842 1950 ( Int'l +61 8 9842 1950) >>>>>> mail to: sevcr...@westnet.com.au >>>>>> ____________________________________________________ >>>> >>>> <Screen Shot 2014-07-12 at 11.00.47 pm.png> >>> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> ____________________________________________________ Assoc Prof R Severin Crisp, FAIP, FIP, CPhys 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia ph (08) 9842 1950 ( Int'l +61 8 9842 1950) mail to: sevcr...@westnet.com.au ____________________________________________________
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