Hi Severin, I haven't forgotten about your problem, but I am mystified by it. Can you delete the tracks in the Downloads window? Or in the Error downloads window?
You might need to "Control-Click > Move to Trash" Then Empty the trash Cheers, Ronni Sent from Ronni's iPad4 > On 13 Jul 2014, at 5:24 pm, Severin Crisp <sevcr...@westnet.com.au> wrote: > > No joy there, it just brings up the same download error message window. > Sometimes there are 14 items and sometimes 28 but if you look at the list the > 14 are just duplicated when it says 28. > Severin >> On 13 Jul 2014, at 5:18 pm, Ronda Brown <ro...@mac.com> wrote: >> >> Hi Severin, >> >>> Yes, I have checked my account and purchase history and all incorrect. >>> Everything I have bought has downloaded and been charged for back to 2006 >>> as far as I can see! >> Did you mean "all incorrect" or "all correct"? >> >> I've just had a look at your iTunes - Window > Downloads Screenshot you sent >> to me. >> Take the tick out of "Allow simultaneous downloads" and see if you can click >> on the download arrow to see what are the 14 iTunes Downloads Available. >> You can put the tick back in "Allow simultaneous downloads" after checking. >> >> These items seem to be different/separate downloads to the original issue >> "There were problems downloading some purchased items" with 28 total errors. >> >> Cheers, >> Ronni >> Sent from Ronni's iPad4 >> >> >>> On 13 Jul 2014, at 4:53 pm, Severin Crisp <sevcr...@westnet.com.au> wrote: >>> >>> Yes, I have checked my account and purchase history and all incorrect. >>> Everything I have bought has downloaded and been charged for back to 2006 >>> as far as I can see! All the items listed with the error notification are >>> intruders - not ordered or paid for and not knowingly or intentionally >>> visited. I sent you offline a screen shot of my Downloads window which >>> says 14 items awaiting download - but they are not listed and the window is >>> blank. >>> Severin >>> >>>> On 13 Jul 2014, at 4:42 pm, Ronni Brown <ro...@mac.com> wrote: >>>> >>>> Hi Severin, >>>> >>>> Yes, sounds like you need to check your iTunes Account and see what you >>>> have purchased and downloaded & what needs downloading. >>>> Have you been syncing your iPad purchases to iTunes regularly? >>>> >>>> View your purchase history >>>> You can see a list of all your iTunes Store purchases. >>>> >>>> Choose Store > View My Apple ID, and sign in. >>>> In the Account Information window, click See All (below Purchase History). >>>> The purchase history shows purchases made using this account, with your >>>> most recent purchases shown first. To view details of previous purchases, >>>> click the arrow to the left of the order date. If your purchase history >>>> seems incomplete, make sure you’ve clicked the arrow next to each previous >>>> purchase to see all your purchase history information. >>>> >>>> If your purchase history seems to be incorrect, or you believe you’ve been >>>> charged for an item you didn’t buy, visit the iTunes Store Support website. >>>> >>>> Also in iTunes - under Help > iTunes Tutorials >>>> >>>> Cheers, >>>> Ronni >>>> >>>> >>>>> On 13 Jul 2014, at 3:43 pm, Severin Crisp <sevcr...@westnet.com.au> wrote: >>>>> >>>>> I have downloaded v11.3 and reinstalled on top of my existing 11.3 but >>>>> error warning persists. My account lists items (unspecified) awaiting >>>>> to be downloaded and a Download Now button, which I have not pressed! >>>>> I suspect I need to clean up my account and that there is nothing wrong >>>>> with ITunes on either my iMac or iPad. >>>>> Severin >>>>> >>>>> >>>>>> On 13 Jul 2014, at 2:31 pm, Ronni Brown <ro...@mac.com> wrote: >>>>>> >>>>>> Hi Severin, >>>>>> >>>>>> "An unknown error occurred (8268). >>>>>> Use the Check for Available Downloads command in the Store menu to >>>>>> download again later." >>>>>> >>>>>> Normally this error would indicate a Network problem, could be on Apple >>>>>> Servers or your end and connection was disrupted at some stage? >>>>>> >>>>>> What happens if you do as suggested "Use the Check for Available >>>>>> Downloads command in the Store menu to download again later"? >>>>>> >>>>>> What version of iTunes are you running, do you have the latest v11.3? If >>>>>> not I suggest: >>>>>> 1. Quit iTunes >>>>>> 2. Restart your Mac >>>>>> 3. Go here and download iTunes11.3.dmg (239.6MB) >>>>>> <http://www.apple.com/itunes/> >>>>>> 4. Install iTunes 11.3 >>>>>> >>>>>> If that does not get rid of the message when you open iTunes, post back >>>>>> & I'll give details how to delete & install a fresh iTunes 11 >>>>>> >>>>>> Cheers, >>>>>> Ronni >>>>>> >>>>>>> On 13 Jul 2014, at 1:38 pm, Severin Crisp <sevcr...@westnet.com.au> >>>>>>> wrote: >>>>>>> >>>>>>> If I scroll to the end of that list there is no further information. >>>>>>> If I click on the ! it comes up with …”Unknown error (8268)”…. and >>>>>>> closes the window so no time for a screen shot. >>>>>>> Enjoy the sunny afternoon and dpi not worry too much about trivial >>>>>>> problems! >>>>>>> Severin >>>>>>> >>>>>>> >>>>>>>> On 13 Jul 2014, at 8:52 am, Ronni Brown <ro...@mac.com> wrote: >>>>>>>> >>>>>>>> Hi Severin, >>>>>>>> >>>>>>>> I received your attachment offlist, unfortunately it does not show the >>>>>>>> whole error message lines. I guess it is saying "An unknown error has >>>>>>>> occurred..." >>>>>>>> If you click on the (!) error icon beside one of the 'problem' files >>>>>>>> does it give more information? >>>>>>>> >>>>>>>> Also have you done as is suggested "Use the check for Available >>>>>>>> Downloads command in the Store Menu to...."? >>>>>>>> It might give you more information that might be of help. >>>>>>>> >>>>>>>> If you click on "Save" at the bottom on the bottom of the 28 total >>>>>>>> errors window does it show more information, perhaps an error number? >>>>>>>> If it does you can send the file to me offlist if you wish. >>>>>>>> >>>>>>>> I will be out for a couple of hours today, but will check email when I >>>>>>>> return. >>>>>>>> >>>>>>>> Cheers, >>>>>>>> Ronni >>>>>>>> >>>>>>>>> On 12 Jul 2014, at 11:04 pm, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>> Here it is, off list >>>>>>>>> Severin >>>>>>>>> >>>>>>>>> [see attached file: Screen Shot 2014-07-12 at 11.00.47 pm.png] >>>>>>>>>> On 12 Jul 2014, at 5:24 pm, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>>> >>>>>>>>>> Hi Severin, >>>>>>>>>> >>>>>>>>>> What is the complete error message please? >>>>>>>>>> >>>>>>>>>> Cheers, >>>>>>>>>> Ronni >>>>>>>>>> >>>>>>>>>> Sent from Ronni's iPad4 >>>>>>>>>> >>>>>>>>>> >>>>>>>>>>> On 12 Jul 2014, at 4:28 pm, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> When I start iTunes I get a message saying there were errors >>>>>>>>>>> downloading some items. It gives a list of items, interestingly >>>>>>>>>>> all operatic, but none of which I have consciously been near. They >>>>>>>>>>> have not downloaded nor have I been billed. >>>>>>>>>>> How do I clear this annoyance? >>>>>>>>>>> Severin Crisp >>>>>>>>>>> ____________________________________________________ >>>>>>>>>>> >>>>>>>>>>> Assoc Prof R Severin Crisp, FAIP, FIP, CPhys >>>>>>>>>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia >>>>>>>>>>> ph (08) 9842 1950 ( Int'l +61 8 9842 1950) >>>>>>>>>>> mail to: sevcr...@westnet.com.au >>>>>>>>>>> ____________________________________________________
-- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
