Hi Brett, I think you are almost there, but not quite :-) If I understand you correctly you are trying to create a subfolder within an existing folder in Mail.
Try this: 1. Select "New Mailbox" to create a custom mailbox folder. 2. Click the tab next to "Location" and select a destination in Mail to save your folder. 3. To create a subfolder within an existing folder in Mail, click it as your location. 4. Type a name for your folder into the field and click the "OK" button. Cheers, Ronni 13-inch MacBook Air (April 2014) 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz 8GB 1600MHz LPDDR3 SDRAM 512GB PCIe-based Flash Storage macOS High Sierra 10.13.6 > On 11 Jan 2019, at 8:27 am, Brett Curtis <br...@magicleanwa.com.au> wrote: > > Mojave 10.14.1 > Mail 12.1 > > Regards > Brett Curtis > br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au> > 04 0354 0354 > > > >> On 10 Jan 2019, at 4:17 pm, Ronni Brown <ro...@mac.com >> <mailto:ro...@mac.com>> wrote: >> >> Hello Brett, >> >> First before I can offer any help - What version of macOS and Apple Mail >> are you using? >> The versions of Mail in Mojave, High Sierra, iOS 12, and iOS 11 contain new >> features and design changes. >> >> Cheers, >> Ronni >> >> 13-inch MacBook Air (April 2014) >> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >> 8GB 1600MHz LPDDR3 SDRAM >> 512GB PCIe-based Flash Storage >> >> macOS High Sierra 10.13.6 >> >> >>> On 10 Jan 2019, at 12:31 pm, Brett Curtis <br...@magicleanwa.com.au >>> <mailto:br...@magicleanwa.com.au>> wrote: >>> >>> I’ve just returned to using Mail after a long break. >>> My question is regarding opening a new sub folder to my business email. >>> Although I did this successfully a few months ago, I’m now having problems. >>> I click on the mailbox and choose “New mailbox” >>> I name the new one and press OK. It appears for a second or so at the >>> bottom of the mailbox section, then disappears. >>> If I try again, using the same name, it won’t let me, saying a mailbox of >>> that name already exists. >>> I can create a subfolder mailbox to one of the existing 3 sub mailboxes but >>> cannot move them up in the hierarchy. >>> >>> tia >>> >>> Regards >>> Brett Curtis >>> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au> >>> 04 0354 0354 >> >>
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