Hello Brett, It looks like you haven’t “set up” 100% correctly for an IMAP account. You could check with your hosting people. You basically need to change the IMAP path to either use INBOX, as looks like you don’t have that set - hence the “folders” are being subfolders on the main “Inbox” or they are being further down the list.
The Inbox subfolders represent individual email accounts. You can't just create them. You can’t create subfolders of Inbox. When you add mailboxes in this way they do not show up under the account in the inbox, but on the bottom of the sidebar (underneath the drafts/sent/junk/trash/etc.). Inbox is not the place to archive messages. When I create a new mailbox it will create the folder but move it to the very bottom of the sidebar, and does not add it under the Inbox. They will be created under on my Mac section . And if you try to create the mail box and its subfolders in the main inbox of web mail account it is “not possible" the IMAP account is designed in such a manner. <https://support.apple.com/en-au/guide/mail/create-or-delete-mailboxes-mlhlp1021/mac <https://support.apple.com/en-au/guide/mail/create-or-delete-mailboxes-mlhlp1021/mac>> Create mailboxes In the Mail app on your Mac, choose Mailbox > New Mailbox. Click the Location pop-up menu, then choose where to create the mailbox. On My Mac: Mailboxes you create in On My Mac are local, meaning you can access them only on this computer. Account: Mailboxes created on your email account’s mail server <https://support.apple.com/en-au/guide/mail/aside/mlhle586aecf/12.0/mac/10.14> can be accessed on any computer or device where you use the account <https://support.apple.com/en-au/guide/mail/aside/mail11920/12.0/mac/10.14>. If you choose an existing mailbox as the location, the new mailbox is created within the existing mailbox — like a subfolder. If you require more help on this subject I would suggest you make an appointment with Daniel Kerr ‘MacWizardry’ dan...@macwizardy.com.au <mailto:dan...@macwizardy.com.au> when he returns from his Christmas break. Cheers, Ronni 13-inch MacBook Air (April 2014) 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz 8GB 1600MHz LPDDR3 SDRAM 512GB PCIe-based Flash Storage macOS High Sierra 10.13.6 > On 12 Jan 2019, at 8:47 am, Brett Curtis <br...@magicleanwa.com.au> wrote: > > Still the same, Ronni :( > I have a main Inbox (Which shows all emails received) with my 3 email > addresses below that. My iCloud, personal and business email. > In the Business mailbox, I have 3 folders already. As I am now ready to add > further folders to that to seperate a bit more. I can create a sub folder in > one of those I have already created a while ago - See the “test” folder in > screenshot. > <Screen Shot 2019-01-12 at 8.34.57 am.png> > > When trying your suggestion, it was the same. The location is already there > as it’s the folder as I’ve highlighted Magiclean as where I want the > additional subfolder to go. > Again the mailbox appears for a second at the bottom of that column, then > disappears. Same thing happens If I highlight “Inbox” to create a sub folder > there with the intent to move it downward in the hierarchy. > > (Have directed this one to you and will report to the group when/if solution > is found.) > > > Regards > Brett Curtis > br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au> > 04 0354 0354 > > > >> On 11 Jan 2019, at 10:12 am, Ronni Brown <ro...@mac.com >> <mailto:ro...@mac.com>> wrote: >> >> Hi Brett, >> >> I think you are almost there, but not quite :-) >> If I understand you correctly you are trying to create a subfolder within an >> existing folder in Mail. >> >> Try this: >> >> 1. Select "New Mailbox" to create a custom mailbox folder. >> 2. Click the tab next to "Location" and select a destination in Mail to save >> your folder. >> 3. To create a subfolder within an existing folder in Mail, click it as your >> location. >> 4. Type a name for your folder into the field and click the "OK" button. >> >> Cheers, >> Ronni >> >> 13-inch MacBook Air (April 2014) >> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >> 8GB 1600MHz LPDDR3 SDRAM >> 512GB PCIe-based Flash Storage >> >> macOS High Sierra 10.13.6 >> >> >>> On 11 Jan 2019, at 8:27 am, Brett Curtis <br...@magicleanwa.com.au >>> <mailto:br...@magicleanwa.com.au>> wrote: >>> >>> Mojave 10.14.1 >>> Mail 12.1 >>> >>> Regards >>> Brett Curtis >>> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au> >>> 04 0354 0354 >>> >>> >>> >>>> On 10 Jan 2019, at 4:17 pm, Ronni Brown <ro...@mac.com >>>> <mailto:ro...@mac.com>> wrote: >>>> >>>> Hello Brett, >>>> >>>> First before I can offer any help - What version of macOS and Apple Mail >>>> are you using? >>>> The versions of Mail in Mojave, High Sierra, iOS 12, and iOS 11 contain >>>> new features and design changes. >>>> >>>> Cheers, >>>> Ronni >>>> >>>> 13-inch MacBook Air (April 2014) >>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >>>> 8GB 1600MHz LPDDR3 SDRAM >>>> 512GB PCIe-based Flash Storage >>>> >>>> macOS High Sierra 10.13.6 >>>> >>>> >>>>> On 10 Jan 2019, at 12:31 pm, Brett Curtis <br...@magicleanwa.com.au >>>>> <mailto:br...@magicleanwa.com.au>> wrote: >>>>> >>>>> I’ve just returned to using Mail after a long break. >>>>> My question is regarding opening a new sub folder to my business email. >>>>> Although I did this successfully a few months ago, I’m now having >>>>> problems. >>>>> I click on the mailbox and choose “New mailbox” >>>>> I name the new one and press OK. It appears for a second or so at the >>>>> bottom of the mailbox section, then disappears. >>>>> If I try again, using the same name, it won’t let me, saying a mailbox of >>>>> that name already exists. >>>>> I can create a subfolder mailbox to one of the existing 3 sub mailboxes >>>>> but cannot move them up in the hierarchy. >>>>> >>>>> tia >>>>> >>>>> Regards >>>>> Brett Curtis >>>>> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au> >>>>> 04 0354 0354 >>>> >>>> >
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