Since we can se the web2py tickets as bugs (of our apps), its be nice to
incorporate a management of this tickets, not only registering them.



2010/8/25 mart <msenecal...@gmail.com>

> bug tracking app is available on web2py.com? I think opening a bug
> should be the first that happens.... possible to add validation code
> within the bug tracking as a first layer filter (is this /or hast this
> ever been a bug ?) or... perhaps an easy way for users for query the
> db.bug_history (perhaps optimal in this case?)
>
> Mart :)
>
> On Aug 25, 1:10 pm, Michele Comitini <michele.comit...@gmail.com>
> wrote:
> > Point 2) is nice for all of us because you (Massimo) are very quick,
> > but how much does take off of your web2py time?
> > Would not be better to open the ticket before testing and eventually
> > close it as "works for me"?
> > This way someone among the developers  could take care of the ticket
> > and test it, if he is able to fix it good, he makes a patch
> > and he closes it when the patch is put in the trunk (by you).  In case
> > the patch cannot be applied either you have time to fix it
> > or inform the submitter to fix it.
> >
> > A slight modified version of the process (very imperfect):
> >
> > 1) people post a question about a possible bug
> > 2) if it looks (without test) like it, you (or a developer) ask them
> > to open a ticket
> > 3) you or a developer take care of the ticket (becoming the ticket
> > holder) locking others out
> > 4) the holder tests: if it is not a bug then 6)
> > 5) you fix it in trunk or a developer sends you a patch
> > 5.1) if you cannot apply the patch in trunk then 5) again
> > 6) the ticket holder closes the ticket making a reference to the
> > revision in trunk.
> >
> > Point 1) and 2) can be optional? could a user open the ticket right away?
> >
> > For me a plus of a ticket system would be the automatic assignement of
> > tickets to developers based on the area of the problem
> > or some other criteria.
> >
> > Of course there is some work for Massimo... for instance finding
> > stalled tickets and bashing lazy developers ;)
> > One advantage would be that users can search for similar bugs in
> > googlecode and see that they are already fixed at
> > some revision and would check that they have updated their copy of
> > web2py before asking.
> > Also the changelog of a stable release could include a list of closed
> > tickets (do not know how on googlecode, but *there must be some
> > way*!!).
> >
> > BTW: patch generation should be something with a procedure by itself,
> > using plain files or others means such as mercurial
> >
> > mic
> >
> > 2010/8/25 mdipierro <mdipie...@cs.depaul.edu>:
> >
> >
> >
> >
> >
> > > we do use googlecode for not. Here is the current (imperfect) process:
> >
> > > 1) people post a question about a possible bug
> > > 2) somebody checks that it is a bug, usually me
> > > 3) if the bug does not get fixed in 24h, the original poster opens a
> > > googlecode ticket
> > > 4) when the bug is fixed the ticket is closed
> >
> > > because many bugs are dealt with in <24hrs there is no record. Because
> > > bugs are fixed in trunk and trunk takes a couple of weeks to become
> > > steable and because most users never upgrade to the latest stable,
> > > occasionally there are multiple questions related to the same fixed
> > > bug. I am not sure better workflow management fixes this latter
> > > problem.
> >
> > > I have not read all messages on this thread carefully yet. Eventually
> > > I will but I am happy to hear more of your ideas.
> >
> > > On Aug 24, 5:52 pm, Michele Comitini <michele.comit...@gmail.com>
> > > wrote:
> > >> Actually I would like to ask if bug tracking is used on web2py?
> >
> > >> Code is available from either (btw Massimo how do you keep those 2 in
> > >> sync? just too curious :-) ):
> > >> a) googlecode (with hg)
> > >> b) launchpad (with bzr)
> >
> > >> both have some sort of bugtracking ticket system I do not know which
> > >> one is best (or worst),  we could start with one those, but
> > >> the choice must taken with care and other systems must be evaluated
> > >> (on: usability, independece, web2py phylosophy ...), and first
> > >> they must meet Massimo needs.
> >
> > >> BTW: I would like to see  a web2py application for doing serious
> > >> bugtracking in the future... so that submitting
> > >> a bug would be just one click on the ticket reported by any web2py
> > >> installation! mmm too easy... that would be dangerous! ;-)
> >
> > >> ciao,
> > >> mic
> >
> > >> 2010/8/24 mart <msenecal...@gmail.com>:
> >
> > >> > I don't know if you are currently using a specific bug tracking
> > >> > system, but they are typically easy to interface with and made part
> of
> > >> > build/release & test processes/automation. I.e. As part of a release
> > >> > process, I would set rules with the source control system where non-
> > >> > bugTraking releated changes can either be automatically rejected, or
> > >> > moved to another set of prioritiesArea, etc... the build (or
> packaged
> > >> > fileset, or whatever the output is) contains a detailed inventory of
> > >> > bug fixes/features/etc... as part of an automated delivery system
> > >> > (these are part of the build notes)...
>



-- 
Atenciosamente

-- 
=========================
Alexandre Andrade
Hipercenter.com

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