I am looking for advice and examples of what to do with PITA customers.
I have a few that are just shy of abusive on the phone. Do you read them the riot act? Do you turn them off? Do you collect an early termination fee? Share your stories or policies. Thanks! ryan -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/