So true, they will be back and the ones that left only take back what you want. If one left and always wined then it's your chance to decline service to them. As long as your customer service is better people will return when they see the difference.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mac Dearman Sent: Sunday, October 21, 2007 7:51 PM To: 'WISPA General List' Subject: RE: [WISPA]was Advertising now lying competition Travis, If you read in their TOS or UAP you would probably find what they call a "best effort" clause. The truth of the matter is if your service is better and your subs are leaving for "what is supposed to be" a faster service - - - - they will be back. If your competitors have to resort to bald face lies in their advertising to gain subs - then they are lying in other places as well. We all know the old saying "you can fool some of the people some of the time, but you can never fool all the people all the time." Time will tell on these folks and I think if you are patient (that's easy for me to say - I understand) then time always tells its tales. Keep on doing what you do in delivering fast internet and great service. Those subscribers won't tarry long till they tell your competition them to come get their junk. GL, Mac > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Travis Johnson > Sent: Sunday, October 21, 2007 3:28 PM > To: WISPA General List > Subject: [WISPA] Advertising > > Hi, > > This issue with ComCast and their p2p connection blocking brings up > another issue I would like to discuss... false advertising. > > I have a competitor that is selling "up to 4meg down by 1meg up" for > $34.95 with free installation and no contract. Another competitor is > doing "up to 2meg" for $39.95... yet, when I purchased their service > and > did speed tests, the fastest I ever got was 500kbps. At what point is > there a "false advertising" claim to be made against these companies > that are advertising service that can NEVER been achieved at any time > on > their network? > > I would think if you did speed tests every hour, 24 hours per day for a > week and never got within 90% of their claimed speed, there could be a > case. The damages would be in customers that are switching from my > service to theirs based on their advertising claims. Each customer > should be worth at least 12x the monthly revenue based on current > market > values. > > Anyone else agree? Or am I way off base here? > > Travis > Microserv > ----------------------------------------------------------------------- > --------- > > ** Join us at the WISPA Reception at 6:30 PM on October the 16th 2007 > at ISPCON ** > ** ISPCON Fall 2007 - October 16-18 - San Jose, CA www.ispcon.com ** > ** THE INTERNET INDUSTRY EVENT ** > ** FREE Exhibits and Events Pass available until August 31 ** > ** Use Customer Code WSEMF7 when you register online at > http://www.ispcon.com/register.php ** > > ----------------------------------------------------------------------- > --------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ----------------------------------------------------------------------- > --------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ ---------------------------------------------------------------------------- ---- ** Join us at the WISPA Reception at 6:30 PM on October the 16th 2007 at ISPCON ** ** ISPCON Fall 2007 - October 16-18 - San Jose, CA www.ispcon.com ** ** THE INTERNET INDUSTRY EVENT ** ** FREE Exhibits and Events Pass available until August 31 ** ** Use Customer Code WSEMF7 when you register online at http://www.ispcon.com/register.php ** ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- ** Join us at the WISPA Reception at 6:30 PM on October the 16th 2007 at ISPCON ** ** ISPCON Fall 2007 - October 16-18 - San Jose, CA www.ispcon.com ** ** THE INTERNET INDUSTRY EVENT ** ** FREE Exhibits and Events Pass available until August 31 ** ** Use Customer Code WSEMF7 when you register online at http://www.ispcon.com/register.php ** -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
