I used to have a 192k SDSL connection to the Internet. When the price
went up to $129 per month, I ended up going to a cable modem that was
rated at 6 meg downloads. My wife was very vocal about how much slower
the cable modem was. I don't know what they do, but DNS lookups are
horrible on the cable networks, thus making connections sluggish. The
LATENCY was very noticeable to a nontechnical person. She just knew that
web pages came up much faster on a 192k SDSL business grade line as
opposed to a 6 meg consumer grade one.
John
David E. Smith wrote:
Tom DeReggi wrote:
[ a nice sales pitch ]
Cust-"Is it faster than DSL or Cable?"
Sales- "The true measure of speed is Latency, and our latency
outperforms both Cable and DSL. Thats why you won't see a "latency"
spec in our competitor's advertisements"
Just out of curiosity, do you have one of your adverts posted
somewhere? I'm really interested to see how you make packet latency
(which for most bulk traffic is a nearly useless metric of "speed" as
the customer would perceive it) into a selling point.
Latency might be relevant for gamers, but otherwise, a couple hundred
milliseconds between "click" and "file starts downloading" doesn't
seem like it would be nearly as relevant as the time between "file
starts downloading" and "file is finished downloading," which usually
has little to do with latency. (I know, TCP slow-start and so on, but
if you start trying to explain THAT to an end-user you've probably
gone way over their head.)
David Smith
MVN.net
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**
** ISPCON Fall 2007 - October 16-18 - San Jose, CA www.ispcon.com **
** THE INTERNET INDUSTRY EVENT **
** FREE Exhibits and Events Pass available until August 31 **
** Use Customer Code WSEMF7 when you register online at
http://www.ispcon.com/register.php **
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