Tom DeReggi wrote:

[ a nice sales pitch ]

Cust-"Is it faster than DSL or Cable?"
Sales- "The true measure of speed is Latency, and our latency outperforms both Cable and DSL. Thats why you won't see a "latency" spec in our competitor's advertisements"

Just out of curiosity, do you have one of your adverts posted somewhere? I'm really interested to see how you make packet latency (which for most bulk traffic is a nearly useless metric of "speed" as the customer would perceive it) into a selling point.

Latency might be relevant for gamers, but otherwise, a couple hundred milliseconds between "click" and "file starts downloading" doesn't seem like it would be nearly as relevant as the time between "file starts downloading" and "file is finished downloading," which usually has little to do with latency. (I know, TCP slow-start and so on, but if you start trying to explain THAT to an end-user you've probably gone way over their head.)

David Smith
MVN.net
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