I think you meant to say "up to 10.2Mbps download speed". There is no 
way you are delivering 10.2Mbps to more than two customers at the same 
time off a single AP. ;)

Travis
Microserv

Chuck McCown - 3 wrote:
> Our Canopy customers are used to getting 10.2 Mbps download speed.  If the 
> start a huge file transfer they get wide open throttle for a while (that 
> while depends on their rate plan) then they get throttled until that 
> particular file transfer is over.  Once they stop, wide open throttle again.  
> They love it.  The power users call in and upgrade their rate plan all the 
> time.  Excellent up sell opportunities with zero effort.
>   ----- Original Message ----- 
>   From: Travis Johnson 
>   To: WISPA General List 
>   Sent: Saturday, November 01, 2008 10:30 AM
>   Subject: Re: [WISPA] heavy usage customers
>
>
>   How does Canopy fix a customer satisfaction problem? If they are used to 
> getting 5Mbps download speed and you have to cap them at 1Mbps, it doesn't 
> really matter what platform you are using.
>
>   Travis
>   Microserv
>
>   Chuck McCown - 3 wrote: 
> Canopy...
>
> ----- Original Message ----- 
> From: "Kurt Fankhauser" <[EMAIL PROTECTED]>
> To: "'WISPA General List'" <wireless@wispa.org>
> Sent: Saturday, November 01, 2008 9:59 AM
> Subject: [WISPA] heavy usage customers
>
>
>   Does anyone else here have customer/s that consume so much bandwidth that
> you have to throttle them down after say 5 minutes of downloading. And 
> what
> do you tell them when they start complaining about the throttled down 
> speed.
> (they don't know your throttling them though)
>
>
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
>
>
>
>
>
>
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