Rick,

Yes, all of our packages are symmetrical speeds (same download and upload). So if they buy our 512k package, they get 512k down x 512k up all the time. They are not "dedicated" connections, but rather you get what you pay for connections. We still oversubscribe users on an AP, but only to the point where each AP is running around 60% capacity during peak times, thus leaving room for bursts, etc. We graph and monitor every single AP (over 200 of them) and every single user (bandwidth, packets, RSSI, etc.) so we always know what's happening on our network.

We currently have three full OC-3 (155Mbps) dedicated connections to the backbone. On average, we pay $40/meg for bandwidth. Why is your upload price different than your download price?

Travis
Microserv

RickG wrote:
Travis,

Nice work! Therefore, you are selling dedicated bandwidth to all of
your customers. In other words, if all your customers run speed test
at the same time they will get what their plan allows. If you dont
mind, I have a few questions:
Is the above scenario true for upload speed as well as download speed?
What are you paying for your upstream connection?
What type of upstream connection do you have?

I'd like to be there and I keep hoping cheap bandwidth comes my way.
When you are paying $150/meg for download and $400/meg for upload, the
business model is tough.

-RickG

BTW: I'd take this offlist if you prefer but I think this is a problem
that many us us small WISP's face.

On Sat, Nov 1, 2008 at 9:30 PM, Travis Johnson <[EMAIL PROTECTED]> wrote:
  
Every customer can get the speed they are paying for ANY time they run a
speed test. We offer packages from 512k to 2.5meg for residential customers
and they always get what they pay for (download AND upload, which is the
same for all of our packages).

Travis
Microserv

RickG wrote:

Travis,

If I understand this correctly, you have at least 1Mbps or higher of
bandwidth for every customer?

-RickG

On Sat, Nov 1, 2008 at 12:34 PM, Travis Johnson <[EMAIL PROTECTED]> wrote:


We deliver what the customers pay for. If they purchase a 1Mbps package,
they get 1Mbps 24x7 (with no monthly bit caps). Personally I have never
liked the "up to" speed packages... it's like going to Walmart and
buying milk. You can pay $3 for a full 1 gallon, or you can pay $2 for
"up to" a gallon (without really knowing how much you are going to get,
but it will be somewhere between nothing and a full gallon).

Travis
Microserv

Kurt Fankhauser wrote:


Does anyone else here have customer/s that consume so much bandwidth that
you have to throttle them down after say 5 minutes of downloading. And what
do you tell them when they start complaining about the throttled down speed.
(they don't know your throttling them though)



Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com









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