Cricket doesn't do contracts for sure. The other prepaid companies typically don't either.
On 3/14/10, Travis Johnson <t...@ida.net> wrote: > True... but we are also heavily discounting the installation (down to > free)... it's hard to make money if you do a free install, and then a > month later they get a DSL promo in the mail and switch. You have lost > about $200 on that one customer. > > And _every_ cell phone company in the nation does contracts. People are > used to them, and it also offers peace of mind knowing their pricing > won't go up. > > Travis > Microserv > > Jayson Baker wrote: >> But if they just truly just don't like you and don't want your service, >> they >> are penalized to get out of a contract. >> We switch a LOT of people over from the local telco, who has been >> contracting people as much as they can. >> People HATE that company for that. And bad mouth them all over town for >> it. >> >> On Sun, Mar 14, 2010 at 10:34 AM, Travis Johnson <t...@ida.net> wrote: >> >> >>> I disagree with no contracts. Many times people get upset for reasons >>> outside of our control (viruses, antenna damage, water in broken cable). >>> If we didn't have a contract in place, they would just cancel. >>> Otherwise, we at least have a chance to talk to them and see if we can >>> fix it _before_ they switch. >>> >>> Travis >>> Microserv >>> >>> Jayson Baker wrote: >>> >>>> Oh yeah--that helps too. We flat-rate everything. >>>> $24.95/mo for your Internet includes your taxes, your fees, your >>>> >>> equipment >>> >>>> rental. >>>> $19.95/mo for your Phone includes taxes, fees, equipment rental, E911, >>>> >>> and >>> >>>> everything else. >>>> And we don't have contracts. We tell everyone, "if you like us you'll >>>> >>> stay, >>> >>>> if you don't we're not going to penalize you" >>>> Talking straight-up to the customer when they call and flat out saying >>>> things like that makes most people go, "damn... you guys are pretty >>>> >>> cool!" >>> >>>> :-) >>>> >>>> On Sun, Mar 14, 2010 at 9:56 AM, Kurt Fankhauser <k...@wavelinc.com> >>>> >>> wrote: >>> >>>> >>>>> I was wrong I guess the $15 is only for 12 months. Also looks like >>>>> their >>>>> $29.95 after the 12 months and there is probably taxes on that. We have >>>>> been >>>>> thinking of lowering our price to the $29 range though. >>>>> >>>>> Kurt Fankhauser >>>>> WAVELINC >>>>> P.O. Box 126 >>>>> Bucyrus, OH 44820 >>>>> 419-562-6405 >>>>> www.wavelinc.com >>>>> >>>>> >>>>> -----Original Message----- >>>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On >>>>> Behalf Of Jayson Baker >>>>> Sent: Sunday, March 14, 2010 11:26 AM >>>>> To: WISPA General List >>>>> Subject: Re: [WISPA] how to compete with $15 DSL >>>>> >>>>> We offer something the telco never will... >>>>> A local business with local, friendly support staff. All calls are >>>>> answered >>>>> and handled locally. >>>>> We promote this heavily--and a lot of people are willing to pay more >>>>> for >>>>> it. >>>>> >>>>> On Sun, Mar 14, 2010 at 9:24 AM, Steven G McGehee <stev...@qx.net> >>>>> >>> wrote: >>> >>>>> >>>>>> Hi Kurt, >>>>>> >>>>>> What we decided to do a few years ago was let the residential users >>>>>> "go," basically. We knew we couldn't compete with the telcos/cable co. >>>>>> increasingly lower prices so our sales guys (I'm a tech) changed >>>>>> >>> tactics >>> >>>>>> and just focused on businesses -- offering them multi-megabit upstream >>>>>> speeds, carrier grade uptime with SLAs whereby they get a credit for >>>>>> every hour they're down (which is quite rare, but customers like the >>>>>> sound of it). We often also throw offer a second backup wireless link >>>>>> (usually connecting on to a different PoP on a different frequency) >>>>>> and >>>>>> setup EIGRP for them. Hosting/email services/24-7 >>>>>> monitoring/colocation/voip are on the menu too so those get put into >>>>>> negotiations with the potential clients. >>>>>> >>>>>> Residential users don't have a need for a lot of that though, so we >>>>>> too >>>>>> were wondering how to compete. While we still do dialup/DSL for them, >>>>>> our strategy was to go for the businesses...a few years behind us, >>>>>> >>> we're >>> >>>>>> happy with that decision. Good luck! >>>>>> >>>>>> -Steven >>>>>> >>>>>> >>>>>> >>>>>> Kurt Fankhauser wrote: >>>>>> >>>>>> >>>>>>> Local phone company here just expanded their DSL coverage area and >>>>>>> >>>>>>> >>>>> mailed >>>>> >>>>> >>>>>>> out fliers to everyone for $15 DSL. I see no mention of it being a >>>>>>> promotional price. One person said as long as you have it they will >>>>>>> >>> not >>> >>>>>>> raise the rate from $15. Think its for 768k service. Anyways we are >>>>>>> >>>>>>> >>>>>> getting >>>>>> >>>>>> >>>>>>> about 1 person a day switching from our $35/month/768k wireless >>>>>>> >>> service >>> >>>>>> to >>>>>> >>>>>> >>>>>>> this DSL. Does anyone have any suggestions as to how to retain these >>>>>>> customers???? They are not even giving us a chance to offer them a >>>>>>> >>>>>>> >>>>> lower >>>>> >>>>> >>>>>>> price as they all already have the DSL turned on and been using it >>>>>>> for >>>>>>> >>>>>>> >>>>> a >>>>> >>>>> >>>>>>> month before they cancel ours. >>>>>>> >>>>>>> >>>>>>> >>>>>>> Kurt Fankhauser >>>>>>> WAVELINC >>>>>>> P.O. Box 126 >>>>>>> Bucyrus, OH 44820 >>>>>>> 419-562-6405 >>>>>>> www.wavelinc.com >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>> ---------------------------------------------------------------------------- >>> >>>>> ---- >>>>> >>>>> >>>>>>> WISPA Wants You! Join today! >>>>>>> http://signup.wispa.org/ >>>>>>> >>>>>>> >>>>>>> >>> ---------------------------------------------------------------------------- >>> >>>>> ---- >>>>> >>>>> >>>>>>> WISPA Wireless List: wireless@wispa.org >>>>>>> >>>>>>> Subscribe/Unsubscribe: >>>>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>>>> >>>>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> >>> ---------------------------------------------------------------------------- >>> >>>>> ---- >>>>> >>>>> >>>>>> WISPA Wants You! 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