Thanks Patrick! Good to see you back in the industry. Been a while... On Sat, Nov 3, 2012 at 5:51 PM, Patrick Leary <patrick.le...@alvarion.com>wrote:
> Considering Ben is working hard all Saturday wading into the dialogue > deeply implies UBNT takes this seriously and cares. That alone says much. > Props to Ben from a fellow vendor. > > Sent from my iPhone > > On Nov 3, 2012, at 1:10 PM, "Rick Harnish" <rharn...@wispa.org> wrote: > > I have been in contact with Ben through several emails. I am confident > that they are doing their best to address these issues. This is not the > type of thing WISPA should be focusing on anyways. **** > > ** ** > > *Where there is a Wisp, there is a > way!<http://www.wispa.org/where-there-is-a-wisp-there-is-a-way> > * > > ** ** > > Respectfully,** > > * * > > *Rick Harnish* > > Executive Director**** > > WISPA**** > > 260-307-4000 cell**** > > 866-317-2851 Option 2 WISPA Office**** > > Skype: rick.harnish.**** > > rharn...@wispa.org**** > > adm...@wispa.org (Trina and Rick)**** > > ** ** > > ** ** > > ** ** > > ** ** > > *From:* members-boun...@wispa.org > [mailto:members-boun...@wispa.org<members-boun...@wispa.org>] > *On Behalf Of *Lewis Bergman > *Sent:* Saturday, November 03, 2012 12:59 PM > *To:* memb...@wispa.org > *Subject:* Re: [WISPA Members] Are Ubiquiti cables failing???**** > > ** ** > > A good example of a good company trying to do a good thing and failing at > it. Maybe because it is outside of their core competence. No good deed goes > unpunished. > Ben could answer but my bet is that they wanted to come out with the cable > to help their customers with a perceived issue. That issue being quality > cable at a reasonable price. I doubt Ubiquity thought they were going to > make a mint off of cable margins. > > I would rather see a company like ubiquity focus on their main business > and churn out great products on a reliable ship schedule than get > distracted by fringe lines. Of course all of this is easy to say in the > middle of a storm. I would likely be praising them and their cable if there > weren't so many issues. I am just glad I didn't buy much of it. > > **** > > Lewis Bergman**** > > Texas Communications**** > > 4309 Maple St.**** > > Abilene, TX 79602-8099**** > > 325-695-6962 x 1601**** > > 325-439-0533 cell**** > > On 11/3/2012 11:47 AM, Ben Moore wrote:**** > > Hi Rick, **** > > ** ** > > I will add a little more to this...The cable itself was tested thoroughly > prior to release (UV, outdoor rating, etc...). The cable passed all > testing. Unfortunately, some of the cable did not have the same quality as > the cable that was tested/passed testing. We have corrected this and moved > away from the vendor that caused these issues. The new cable has not had > any issues.**** > > ** ** > > As stated, we will work any customer that has experienced problems with > the cable. Please contact us directly.**** > > ** ** > > Thanks,**** > > Ben **** > > ** ** > > On Sat, Nov 3, 2012 at 8:34 AM, Rick Harnish <rharn...@wispa.org> wrote:** > ** > > I just heard about these problems last week at WISPAPALOOZA from Matt > Villarreal. It sounds like a serious issue and one that should be > addressed by the manufacturer. While Ubiquiti is a great partner for WISPA > and the industry, they do need to take responsibility for products > developed and pushed to market without proper testing. I am BCC copying > Ben Moore to see what they intend to do about this problem. It will be > interesting to know how many reels of this defective cable were sold, > whether the defective coating has been corrected and whether replacement > cable will be shipped. **** > > **** > > It would be the best interest of everyone if class action can be avoided. > Let’s come to the table and come to a satisfactory conclusion for all. I > will await Ben and Ubiquiti’s response before taking any further steps.*** > * > > **** > > *Where there is a Wisp, there is a > way!<http://www.wispa.org/where-there-is-a-wisp-there-is-a-way> > ***** > > **** > > Respectfully,**** > > * ***** > > *Rick Harnish***** > > Executive Director**** > > WISPA**** > > 260-307-4000 cell**** > > 866-317-2851 Option 2 WISPA Office**** > > Skype: rick.harnish.**** > > rharn...@wispa.org**** > > adm...@wispa.org (Trina and Rick)**** > > **** > > **** > > **** > > **** > > > -----Original Message-----**** > > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On* > *** > > > Behalf Of Paolo Di Francesco**** > > > Sent: Saturday, November 03, 2012 8:03 AM**** > > > To: WISPA General List**** > > > Subject: Re: [WISPA] Are Ubiquiti cables failing???**** > > > **** > > > Hi all**** > > > **** > > > any feedback (positive or negative) regarding the new "TOUGHCable > CARRIER"**** > > > ?**** > > > **** > > > Just for curiosity: Anybody thinking of a class action ?**** > > > **** > > > It's not only the value of the cable or smoked devices itself, it's also > the service**** > > > interruption**** > > > **** > > > Thank you**** > > > **** > > > > I just saw our first failure a couple weeks ago, it was consistent**** > > > > with photos I've seen of other ubnt toughcable failures. The jacket*** > * > > > > has turned from the original grey color to a translucent green, and*** > * > > > > hairline cracks then develop across the diameter of the cable. Almost* > *** > > > > like the plastic has shrunk, imagine alligator skin. In this failure,* > *** > > > > the POE was soaked and the radio had a blown eth port. Complete new*** > * > > > > install for the customer, except the roof tripod.**** > > > >**** > > > > On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples <tsharp...@qorvus.com>*** > * > > > wrote:**** > > > >> Steve do you know specifically what failed yet? Did random holes just > **** > > > >> appear in the sheath? Is yours the black or green? I'm worried**** > > > >> because we've been recommending this shielded cable to all our**** > > > >> customers esp. in lighting-prone areas like OK.**** > > > >>**** > > > >> Tom S.**** > > > >>**** > > > >> ----- Original Message -----**** > > > >> From: "Steve Barnes" <st...@pcswin.com>**** > > > >> To: "WISPA General List" <wireless@wispa.org>**** > > > >> Sent: Friday, November 02, 2012 9:58 AM**** > > > >> Subject: Re: [WISPA] Are Ubiquiti cables failing???**** > > > >>**** > > > >>**** > > > >>> I had my fist 3 cable failures this week. Blown radios and POE's.** > ** > > > >>> I know that I don't get any credit for labor but I also don't want** > ** > > > >>> any new cable that will fail in a year. I think I will just have*** > * > > > >>> them replace the radios and go one with Life. Not sure how I would* > *** > > > >>> ever get rid of 10 boxes of new UBNT cable. I would put it out.**** > > > >>>**** > > > >>> Steve Barnes**** > > > >>> General Manager**** > > > >>> PCS-WIN / RC-WiFi**** > > > >>>**** > > > >>>**** > > > >>> -----Original Message-----**** > > > >>> From: wireless-boun...@wispa.org > > >>> [mailto:wireless-boun...@wispa.org<wireless-boun...@wispa.org> > ]**** > > > >>> On Behalf Of Jeromie Reeves**** > > > >>> Sent: Friday, November 02, 2012 12:40 PM**** > > > >>> To: paolo.difrance...@level7.it; WISPA General List**** > > > >>> Subject: Re: [WISPA] Are Ubiquiti cables failing???**** > > > >>>**** > > > >>> Yes. As stated the green stuff is crap. Ive got boxes of radios with > **** > > > >>> dead ethernet ports. Forget new cable, I want my radios fixed! We*** > * > > > >>> used the cable in short runs <15ft, and are finding more and more*** > * > > > >>> places it was used as those sites fail.**** > > > >>>**** > > > >>> On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco**** > > > >>> <paolo.difrance...@level7.it> wrote:**** > > > >>>> Hi All,**** > > > >>>>**** > > > >>>> it seems that lately the Ubiquiti cables that we installed some**** > > > >>>> time ago, are filling with water and burning the ethernet interface. > **** > > > >>>>**** > > > >>>> It happened with one cable on one site, then another cable on the** > ** > > > >>>> same site, now I have another cable failing on a second site...**** > > > >>>>**** > > > >>>> Any comment?**** > > > >>>>**** > > > >>>> Thank you**** > > > >>>>**** > > > >>>> --**** > > > >>>>**** > > > >>>>**** > > > >>>> Ing. Paolo Di Francesco**** > > > >>>>**** > > > >>>> Level7 s.r.l. unipersonale**** > > > >>>>**** > > > >>>> Sede operativa: Largo Montalto, 5 - 90144 Palermo**** > > > >>>>**** > > > >>>> C.F. e P.IVA 05940050825**** > > > >>>> Fax : +39-091-8772072**** > > > >>>> assistenza: (+39) 091-8776432**** > > > >>>> web: http://www.level7.it**** > > > >>>>**** > > > >>>>**** > > > >>>>**** > > > >>>> _______________________________________________**** > > > >>>> Wireless mailing list**** > > > >>>> Wireless@wispa.org**** > > > >>>> http://lists.wispa.org/mailman/listinfo/wireless**** > > > >>> _______________________________________________**** > > > >>> Wireless mailing list**** > > > >>> Wireless@wispa.org**** > > > >>> http://lists.wispa.org/mailman/listinfo/wireless**** > > > >>> _______________________________________________**** > > > >>> Wireless mailing list**** > > > >>> Wireless@wispa.org**** > > > >>> http://lists.wispa.org/mailman/listinfo/wireless**** > > > >>**** > > > >> _______________________________________________**** > > > >> Wireless mailing list**** > > > >> Wireless@wispa.org**** > > > >> http://lists.wispa.org/mailman/listinfo/wireless**** > > > > _______________________________________________**** > > > > Wireless mailing list**** > > > > Wireless@wispa.org**** > > > > http://lists.wispa.org/mailman/listinfo/wireless**** > > > >**** > > > **** > > > **** > > > --**** > > > **** > > > **** > > > Ing. Paolo Di Francesco**** > > > **** > > > Level7 s.r.l. unipersonale**** > > > **** > > > Sede operativa: Largo Montalto, 5 - 90144 Palermo**** > > > **** > > > C.F. e P.IVA 05940050825**** > > > Fax : +39-091-8772072**** > > > assistenza: (+39) 091-8776432**** > > > web: http://www.level7.it**** > > > **** > > > **** > > > **** > > > _______________________________________________**** > > > Wireless mailing list**** > > > Wireless@wispa.org**** > > > http://lists.wispa.org/mailman/listinfo/wireless**** > > ** ** > > > > > **** > > _______________________________________________**** > > Members mailing list**** > > memb...@wispa.org**** > > http://lists.wispa.org/mailman/listinfo/members**** > > ** ** > > > ************************************************************************************ > > This footnote confirms that this email message has been scanned by > PineApp Mail-SeCure for the presence of malicious code, vandals & computer > viruses(100). > > ************************************************************************************ > > > ************************************************************************************ > > This footnote confirms that this email message has been scanned by > PineApp Mail-SeCure for the presence of malicious code, vandals & computer > viruses(42). > > ************************************************************************************ > > _______________________________________________ > Members mailing list > memb...@wispa.org > http://lists.wispa.org/mailman/listinfo/members > > ************************************************************************************ > > This footnote confirms that this email message has been scanned by > PineApp Mail-SeCure for the presence of malicious code, vandals & computer > viruses(100). > > ************************************************************************************ > > > > ************************************************************************************ > > This footnote confirms that this email message has been scanned by > PineApp Mail-SeCure for the presence of malicious code, vandals & computer > viruses(42). > > ************************************************************************************ > > > > > ************************************************************************************ > > This footnote confirms that this email message has been scanned by > PineApp Mail-SeCure for the presence of malicious code, vandals & computer > viruses(42). > > ************************************************************************************ > > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless > >
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