i don't know if this was already mentioned... but sometimes there is an error with InstallShield. Clearing out the TEMP and program folder have worked for me in the past.
Try cleaning out your C:\Windows\Temp directory. Do not delete the folder itself, rather open the folder, select all of the contents, and then delete them. Don't worry that you will erase something that you'll need, the system will tell you if you are about to delete something that your computer is currently using. If there is no Temp folder, create one. Delete the WS_FTP folder within Program Files. Double-click the My Computer icon and then navigate to "C:\Program Files\Common Files\Install Shield". Move the Engine folder to your desktop and then rerun the setup. This should replace the Engine folder within the Install shield folder for you. If not, then you can move the Engine folder on your desktop back. Reinstalling Internet Explorer (IE) 5.x can also repair a number of corrupted/missing core Windows files from your machine, so reinstalling IE 5.x is also suggested. Go to http://www.microsoft.com/windows/ie/downloads/ie6/default.asp to download and install the newest version. Make sure that you are using the latest version of the Install Shield engine. To install the latest engine, go to http://support.installshield.com/kb/view.asp??pcode=ALL&articleid=Q105097 and follow the instructions on the page. If you just ran an Install Shield setup, the engine takes a few seconds at the end of the installation to clean up. During this time Ikernel.exe (the engine file) is running in memory from a previous process; that is why you are not allowed to launch another setup. Waiting a few seconds and running the setup again should resolve this. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dave Burleigh Sent: Sunday, December 07, 2003 6:19 AM To: [EMAIL PROTECTED] Subject: RE: [WS_FTP Forum] Cannot install (XP) Thanks for suggestions so far. Tried them but to no avail :-( Still the egg-timer for a few seconds then nothing. Task Manager shows Setup.exe process running, but no CPU resources. On shutting down, the installer briefly re-appears. I had copied folder, restarted, closed task-bar items and re-run Setup. My Win.Ini in C:/WINDOWS under XP Pro is shown below in its entirety. Thanks Dave ; for 16-bit app support [fonts] [extensions] [mci extensions] [files] [Mail] MAPI=1 CMC=1 CMCDLLNAME=mapi.dll CMCDLLNAME32=mapi32.dll MAPIX=1 MAPIXVER=1.0.0.1 OLEMessaging=1 [MCI Extensions.BAK] aif=MPEGVideo aifc=MPEGVideo aiff=MPEGVideo asf=MPEGVideo2 asx=MPEGVideo2 au=MPEGVideo ivf=MPEGVideo2 m1v=MPEGVideo m3u=MPEGVideo2 mp2=MPEGVideo mp2v=MPEGVideo mp3=MPEGVideo2 mpa=MPEGVideo mpe=MPEGVideo mpeg=MPEGVideo mpg=MPEGVideo mpv2=MPEGVideo snd=MPEGVideo wax=MPEGVideo2 wm=MPEGVideo2 wma=MPEGVideo2 wmp=MPEGVideo2 wmv=MPEGVideo2 wmx=MPEGVideo2 wvx=MPEGVideo2 wpl=MPEGVideo >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:WSFTP_Forum- >[EMAIL PROTECTED] On Behalf Of Mark Singh >Sent: 05 December 2003 19:08 >To: [EMAIL PROTECTED] >Subject: RE: [WS_FTP Forum] Cannot install (XP) > >Dave, >does your win.ini file not mention anything about WS_FTP? > >Mark Singh >Ipswitch,Inc. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/wsftp_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/wsftp_forum%40list.ipswitch.com/
