Dear Eric,
At the side of the team for handling user requests and errors I am practically
alone and have been so since the last 2 years. I do this in my free time
whenever I remember to open the people management part of the site.
I have offered myself for this role over 2 years ago and at that time we were
with less then 5 people. As far as I can tell we are now with 3, one owner, 1
technical admin doing what he can in his free time and myself.
Other offers for help have never been made or never reached me. In the meantime
I have spent countless hours managing new user requests.
It is easy to criticize others and stay at the side doing nothing.
All 3 of us would be quite happy with serious support from capable people.
So thank you for starting your response with the word ignorant.
Kind regards, as always,
Erwin Serlé PE3ES/F4VTQ
On Tuesday, October 15, 2019, 05:45:24 AM GMT+2, Eric NO3M <n...@no3m.net>
wrote:
Onno
My frustration is specifically with the seeming unwillingness of the admin
team to recognize the serious system issues that have plagued the site for the
last two years (at least). If this assumption is inaccurate, then my
apologies, as it is based on the comments made by the admin that posted to this
list and taken as the position of the rest of the admin staff.
Countless offers for help have been made by individuals, either in
expertise/time or monetary. It seems at this point a fresh perspective and
solution is warranted, as the status quo and temporary band-aides that have
been performed in recent times only alleviates the issues for a short period of
time.
The rest of my Email just stated observational facts. At the end of the day,
I could care less if the site works or not, I still have my own spots in the
locally running WSJTx to utilize as needed. But other folks use the mass
collected data for many purposes and it's become more difficult to interact
with and acquire that data and parts of the site.
Also, this has nothing to do with the map....
73 Eric
On 10/14/19 10:39 PM, Onno Benschop wrote:
Eric, the frustration in your email is visceral and leads me to one question:
When did you last pay for an SLA in relation to wsprnet?
--
finger painting on glass is an inexact art - apologies for any errors in this
scra^Hibble
()/)/)() ..ASCII for Onno..
On Tue., 15 Oct. 2019, 08:37 Eric NO3M, <n...@no3m.net> wrote:
This kind of ignorant response is frankly infuriating and in itself shows why
wsprnet.org is going to hell to put it kindly....
I am very active in the LF/MF community and WSPR is heavily used for
propagation studies, realtime band opening indication, etc. Ask anyone in at
least the US and VK LF/MF community what they think of wsprnet.org...
There are definitely spots that never make their way to the database, numerous
in fact. The poor system performance is a recurring topic in the LF/MF chat
group. Almost nightly someone complains about slow response or that the
database part of the site just simply will not load. You can't definitively
say all spots are being imported into the database... from the site's vantage
point there is no way of knowing what is missed due to the site being
unreachable when those lost spots are coming in.
The "database" part of the site is very often extremely slow to load or never
loads at all. Eventually, without fail, on a daily basis, the page will fail
to load when left open in a browser tab when it attempts to auto refresh.
I understand you are not part of the technical team, but perhaps the ones
responsible can be given the message loud and clear and not continue to assume
all is fine. The site (specifically the database infrastructure) needs serious
intervention. The folks that are responsible for maintaining the site's
functional integrity have failed miserably. Time to step up or pass the
responsibility on to a competent team.
73 Eric NO3M
On 10/14/19 3:45 PM, Erwin Serle via wsjt-devel wrote:
Not sure why you come to these conclusions, the website is not slow, it is
not abandoned and the spots enter the database nicely.
The map issue is explained in the wsprnet org forum with the appropriate
solution as well.
Users are managed steadily albeit sometimes slowly as I am probably the only
user admin doing any work on it at all most of the time.
The other admins focus on keeping the site itself up and running and solving
the more technical issues.
Happy to give more insight if needed:
Erwin,
PE3ES/F4VTQ
On Thu, Oct 10, 2019 at 4:59 AM Benjamin Bänziger <helios.sola...@gmx.ch>
wrote:
Hi,
This is probably not the right place for this issue, but all other
options didn't get attention unfortunately.
Over the past months and years, wsprnet got continuously slower, as more
and more people used the service.
Since a few months, wsprnet got unreachable for minutes multiple times a
day. It is common that database requests time out.
wsprnet does also regularly lose wspr spots, because it is overloaded.
Since a week now, the map on wsprnet.org doesnt work anymore.
The official wsprnet e-mail is refusing e-mails since at least one year(!)
Over the past months, there have been countless complaints in the
wsprnet forum. And also countless offers to help to resolve this issue,
also offers for donations.
Yet nobody seems to take action.
I ask you to please find somebody who takes care of wsprnet.org. WSPR is
the best mode I've seen in ham radio for exploring propagation. It would
be very sad to see it go down like this.
wsprnet is a very important part of the WSPR mode.
Thanks.
73
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