Re: Cannot compile Pidgin 2.10.12 for Windows (cannot find -lssl3, -lnss3, etc)

[Daniel Atallah]

On Mon, Feb 15, 2016 at 7:29 PM, Andrew Martin  wrote:
>
> Hello,
>
> I am attempting to compile Pidgin 2.10.12 for Windows both on a host
Ubuntu
> 16.04 server as well as on Windows itself using cygwin. I have been
following
> these instructions:
> https://developer.pidgin.im/wiki/BuildingWinPidgin#Themanualway
>
> On both Windows and Ubuntu, I get stuck at this point where -lssl3,
-lnss3, and
> a few others are not found:
> http://pastebin.com/RazgDckR
>
> How can I resolve this error and successfully compile Pidgin?

You likely need to apply the following 2 patches, which unfortunately were
not committed prior to when the 2.10.12 tarball was created:

https://hg.pidgin.im/pidgin/main/raw-rev/30f7c83da15d
https://hg.pidgin.im/pidgin/main/raw-rev/08cd626e63a9

-D
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Re: Getting 'invalid xmpp id message

[Daniel Atallah]

On Wed, Jun 10, 2015 at 1:56 PM, E. C. eekame...@msn.com wrote:

 hI. i'M TRYINg to begin using Pidgin and have installed it but I am
getting 'invalid xmpp id' message when I try to activate account. Can you
help?

 Thanks.

It sounds like you've entered an incorrect Username or  Domain for the
account you're trying to set up.

For example for a b...@privatexmppdomain.com:

Username: bob
Domain: privatexmppdomain.com

Make sure there are no leading or trailing spaces.

-D
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Re: [Spam??] Re: GtkSpell localization

[Daniel Atallah]

On Thu, Mar 12, 2015 at 6:56 AM, mirkt mi...@sapnas.net wrote:

 I have tried online and offline installers without success. Pidgin is in
 Lithuanian, Lithuanian spell checking works (on Win7, not on my testing
 Windows XP VM..), but GtkSpell menu is in English unless I copy gtkspell.mo
 into C:\share\locale\lt\LC_MESSAGES..


You can try putting the file in
...\Pidgin\spellcheck\share\locale\lt\LC_MESSAGES (relative to
libgtkspell-0.dll).

I'm not sure it'll work.

-D
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Re: [Spam??] Re: GtkSpell localization

[Daniel Atallah]

On Thu, Mar 12, 2015 at 10:11 AM, mirkt mi...@sapnas.net wrote:

 I have tried:
 .. \Pidgin\locale\lt\LC_MESSAGES
 .. \Pidgin\spellcheck\share\locale\lt\LC_MESSAGES
 .. \Pidgin\spellcheck\lib\locale\lt\LC_MESSAGES
 .. \Pidgin\Gtk\share\locale\lt\LC_MESSAGES
 before writing to this group..

 ProcessMonitor shows that pidgin.exe tries to open 
 C:\share\locale\lt\LC_MESSAGES\gtkspell.mo
 only..


Then I guess you've answered your own question - looks like gtkspell wasn't
built to be relocatable.



 2015.03.12 15:59, Daniel Atallah rašė:



 On Thu, Mar 12, 2015 at 6:56 AM, mirkt mi...@sapnas.net mailto:
 mi...@sapnas.net wrote:

 I have tried online and offline installers without success. Pidgin
 is in Lithuanian, Lithuanian spell checking works (on Win7, not on
 my testing Windows XP VM..), but GtkSpell menu is in English
 unless I copy gtkspell.mo into C:\share\locale\lt\LC_MESSAGES..


 You can try putting the file in 
 ...\Pidgin\spellcheck\share\locale\lt\LC_MESSAGES
 (relative to libgtkspell-0.dll).

 I'm not sure it'll work.

 -D


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Re: lost menu string in pidgein 2.10.11

[Daniel Atallah]

On Sun, Jan 11, 2015 at 1:53 AM, avl.mail.post avl.mail.p...@gmail.com
wrote:

 I install pidgin 2.10.11
 after run - no menu string at top of window,
 so I can't setup user sorintg and so on...
 Is there way to turn on main menu ?
 thanks



Is this just a matter of your Window Manager not showing menus on any
windows?
http://lifehacker.com/5887462/how-to-disable-ubuntus-annoying-global-menu-bar

-D
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Re: Verification Email

[Daniel Atallah]

On Wed, Nov 12, 2014 at 9:29 AM, Ethan Blanton e...@pidgin.im wrote:

 Zack Kruger spake unto us the following wisdom:
  I am trying to file a bug report, but I cannot as I do not have a
  verified email address. I have tried using this email and my gmail and
  the verification email is not sent to either. Please help.


You typoed your gmail address (gmal.com vs. gmail.com).

As far as hotmail goes, it looks like we sent an email to this email
address - check your spam folder.



 The bug tracker doesn't send a verification email.  What problem are
 you having with filing a bug?


We actually have required email validation prior to posting for a while
(part of an attempt to reduce spam).

-D
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Re: Compile Error

[Daniel Atallah]

On Mon, Nov 3, 2014 at 2:10 AM, Nima Palizban nima.paliz...@yahoo.com
wrote:

 I use fedora 20 , and I want to compile the source of the Pdigin, well I
have just downloaded the   source code from SourceForge 
http://sourceforge.net/projects/pidgin/;  and extract the compressed file,
then I tried ./configure it gave me some errors, so I tried to download
and install all the dependencies by doing  yum-builddep
pidgin-2.10.9-1.fc20.src.rpm  in my pidgin directory, and after that
./configure just worked for me and made a Makfile
 but just after that when I try to compile the source code, by using make
command in terminal, after some processing it gives me the following error:


 /usr/bin/ld: cannot find -lperl
 collect2: error: ld returned 1 exit status
 make[6]: *** [blib/arch/auto/Purple/Purple.so] Error 1
 make[6]: Leaving directory
`/home/nima/Pidgin/pidgin-2.10.10/libpurple/plugins/perl/common'
 make[5]: *** [all-local] Error 2
 make[5]: Leaving directory
`/home/nima/Pidgin/pidgin-2.10.10/libpurple/plugins/perl'
 make[4]: *** [all-recursive] Error 1
 make[4]: Leaving directory
`/home/nima/Pidgin/pidgin-2.10.10/libpurple/plugins'
 make[3]: *** [all-recursive] Error 1
 make[3]: Leaving directory `/home/nima/Pidgin/pidgin-2.10.10/libpurple'
 make[2]: *** [all] Error 2
 make[2]: Leaving directory `/home/nima/Pidgin/pidgin-2.10.10/libpurple'
 make[1]: *** [all-recursive] Error 1
 make[1]: Leaving directory `/home/nima/Pidgin/pidgin-2.10.10'
 make: *** [all] Error 2


It looks like you don't have the perl-devel package installed.

-D
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Re: Office Communicator issue regarding font displays on terminating hosts

[Daniel Atallah]

On Wed, Nov 5, 2014 at 7:24 PM, Scott Canaga scan...@intermedia.net wrote:

 Hi



 I’ve got an interesting issue I’m not sure how to resolve.



 I use Pidgin to get around Lync 2013’s bloated UI. I’m experiencing an
issue with fonts. No matter what font I select (either using the
configuration under Tools - Preferences - Conversations - Font, or Tools
- Plugins - Pidgin GTK+ Theme Control (or Conversation Colors) the
display on the terminating machine (which is using Lync 2013) is a copy of
the end user’s font.



 Is this a known issue?



 To reiterate, Pidgin’s font selection doesn’t seem to negotiate with lync
properly. Pidgin displays inbound messages from me to my recipients as the
recipient’s font configuration and there doesn’t appear to be a way to fix
this by modifying the font.


This question should be directed to the Sipe folks (
http://sipe.sourceforge.net/).

-D
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Re: Post-Upgrade to 2.10.10 pidgin.exe freezes interminably

[Daniel Atallah]

On Tue, Nov 4, 2014 at 1:49 PM, Memisyazici, Aras ar...@vt.edu wrote:

 ISSUE:
 Pidgin.exe freezes upon launch, and cannot be terminated. Methods
 attempted to terminate process include psexec -s generated cmd window using
 taskkill, procexp and built-in taskmgr. Only way to clear the stuck process
 is to reboot the system.

 DEBUG Info:
 Stack trace: http://www.hastebin.com/obiqisifan.avrasm

 OS Info:
 Windows 7 SP1 64-bit (Version: 6.1.7601 Service Pack 1 Build 7601)

 STATUS:
 This behavior began post-upgrade to 2.10.10.

 STEPS TAKEN TO DEBUG:
 *) I've uninstalled pidgin, rebooted, upon logging back in, verified no
 left-overs (checked registry, removed .purple folder and verified nothing
 in program files), then rebooted one more time and re-installed. RESULT:
 Freezing
 *) per suggestion of datallah on freenode #pidgin removed A/V and EMET to
 see if that made a difference then repeated above step. RESULT: Freezing
 *) Removed entire profile on Windows system, created new profile,
 attempted to launch pidgin. RESULT: Freezing
 *) Using Process Explorer, killed each thread in stack individually. Then
 killed all open handles. RESULT: Still not able to kill process and is stuck

 At this point, I'm at a loss, which is why I'm seeking advice on what to
 try next. Are there any methods to debug pidgin, run it in some verbose
 fashion to see what it is stuck onand what we can do next?


I don't think you're going to get any more useful output from the debug
log, but you can use the instructions here (
https://developer.pidgin.im/wiki/TipsForBugReports#Windows) to get a debug
log.

Based on the stack trace, the fact that you can't kill the process, and the
fact that you mentioned in IRC that it is now happening with 2.10.9 too, I
believe that you need to look at what else changed on your machine in the
same timeframe.

There's unfortunately nothing too useful in the stacktrace that I can see -
the most interesting thing is the presence of afd.sys.
You may be able to see something interesting in the Windows Event Log
related to AFD.
I'm not familiar with AFD, the following:
http://www.tech-faq.com/afd-sys.html is the best summary that I could find.

-D
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Re: Trac user registration not working

[Daniel Atallah]

On Tue, Oct 28, 2014 at 2:20 PM, Strshr Strshroff strash...@gmail.com
wrote:

 Hello,

 It looks like the new user registration on the Pidgin Trac (
https://developer.pidgin.im/register) is currently not working.
 It returns the following error:

 Configuration Error

 Cannot find implementation(s) of the IAccountRegistrationInspector
interface named UsernamePermCheck. Please check that the Component is
enabled or update the option [account-manager] register_check in trac.ini.

 Thank you!


This has been fixed - thanks for bringing it to our attention.

-D
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Re: Digital Certificate Invalid! Pidgin 2.10.10 win32installer

[Daniel Atallah]

On Sat, Oct 25, 2014 at 1:34 PM, Doctor Who who_doc...@hotmail.com wrote:

 Hi:

 I'm using XP. Before you say: That old thing!?? I plan to migrate soon.
 But I'm sure I'm not the only one still using XP.

 Regards
 Tom


As of Pidgin 2.10.10 the Authenticode signatures used for the Windows
builds use the SHA-256 algorithm which Windows XP doesn't support.
I've updated the documentation at
https://developer.pidgin.im/wiki/Are%20the%20packages%20signed#WindowsInstallers
based
on this.
You can still validate the packages using GPG.

-D




 --
 Date: Sat, 25 Oct 2014 09:28:50 -0400
 Subject: RE: Digital Certificate Invalid! Pidgin 2.10.10 win32installer

 From: datal...@pidgin.im
 To: who_doc...@hotmail.com

 Which OS are you using?
 On Oct 25, 2014 3:42 AM, Doctor Who who_doc...@hotmail.com wrote:

 Hi:

 On the Digital Signature Details windows, where it normally would says
 This digital signature is OK it says it is invalid. See attached screen
 shot.



 Regards
 Tom

 --
 Date: Fri, 24 Oct 2014 18:27:23 -0400
 Subject: Re: Digital Certificate Invalid! Pidgin 2.10.10 win32installer
 From: datal...@pidgin.im
 To: who_doc...@hotmail.com
 CC: support@pidgin.im



 On Fri, Oct 24, 2014 at 4:57 PM, Doctor Who who_doc...@hotmail.com
 wrote:
 
  Hi:
 
  I just received notification through pidgin that a new version is
 available. However, once downloaded I noticed the the digital certificate
 is NOT valid! Has the server been compromised?


 What exactly do you mean by I noticed the the digital certificate is NOT
 valid?

 https://developer.pidgin.im/wiki/Are%20the%20packages%20signed#WindowsInstallers
 contains instructions for how to validate the signatures.


  Also, I tried signing up for an account on the pidgin.im website last
 week. And I never receved a confirmation email. But while my browser was
 still caching my signup info I could access my preferences etc.. I kept
 clicking resend confirmation email. But never received anything.
 
  Once I restarted, the site asked for my login which now does not work.
 When I try to reset the password I never receive the password reset email.
 But when I try to create another account, assuming it did not go through
 the first time, I am informed that an account for my email already exists.
 So I seem to be stuck in limbo. Is the pidgin.im website broken? What's
 going on?

 Check your spam mailbox.
 I can see that you created an account with this email address 6 days ago
 and that emails were sent successfully.

 
  Can anyone help me out here? My reason for wanting an account was to
 post a bug. There is no other contact info or way to get anyone's attention
 on the website. So I figured I would give the mailing list a try.
 
  Regards
  Tom
 
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Re: Digital Certificate Invalid! Pidgin 2.10.10 win32installer

[Daniel Atallah]

On Fri, Oct 24, 2014 at 4:57 PM, Doctor Who who_doc...@hotmail.com wrote:

 Hi:

 I just received notification through pidgin that a new version is
available. However, once downloaded I noticed the the digital certificate
is NOT valid! Has the server been compromised?


What exactly do you mean by I noticed the the digital certificate is NOT
valid?
https://developer.pidgin.im/wiki/Are%20the%20packages%20signed#WindowsInstallers
contains instructions for how to validate the signatures.


 Also, I tried signing up for an account on the pidgin.im website last
week. And I never receved a confirmation email. But while my browser was
still caching my signup info I could access my preferences etc.. I kept
clicking resend confirmation email. But never received anything.

 Once I restarted, the site asked for my login which now does not work.
When I try to reset the password I never receive the password reset email.
But when I try to create another account, assuming it did not go through
the first time, I am informed that an account for my email already exists.
So I seem to be stuck in limbo. Is the pidgin.im website broken? What's
going on?

Check your spam mailbox.
I can see that you created an account with this email address 6 days ago
and that emails were sent successfully.


 Can anyone help me out here? My reason for wanting an account was to post
a bug. There is no other contact info or way to get anyone's attention on
the website. So I figured I would give the mailing list a try.

 Regards
 Tom

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Re: Buddy List

[Daniel Atallah]

On Thu, Oct 23, 2014 at 12:17 PM, Mary Jane Comeau 
mjcom...@finelinefuelsystems.com wrote:

 Hi,



 I never see more then 5 buddies on my buddy list at one time. Is this
 because there is never more than 5 visitors on my site at once or does
 Pidgin only list up to 5 visitors on the buddy list?



 Thanks,
 Mary Jane


You should direct this question to those who run service that connects you
with users of your site.
Pidgin is a IM client and we have no idea about how that service works.

-D
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Re: is Pidgin vulnerable to the POODLE SSLv3 vulnerability?

[Daniel Atallah]

On Fri, Oct 17, 2014 at 9:27 AM, Lois Janes loistja...@mail.com wrote:

 Is Pidgin vulnerable to the POODLE SSLv3 vulnerability?


 I know that Pidgin doesn't offer a way to disable SSLv3 support, so I'm
 specifically interested in whether Pidgin is suseptible to a TLS/SSL
 downgrade attack?

 Does Pidgin retry failed connections with lower SSL/TLS protocol versions?

 Does Pidgin support TLS_FALLBACK_SCSV?



The answer to all these questions depends on which SSL/TLS (gnutls or NSS)
library you're using with pidgin and the configuration of that library
(which will depend on your OS).

Pidgin/libpurple itself has no direct interaction with the SSL/TLS
handshake process.

-D



 Lois

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Re: Virus and Malware city!!

[Daniel Atallah]

On Tue, Jul 22, 2014 at 2:07 PM, Barrett, William (Bill) 
wbarr...@qti.qualcomm.com wrote:

  Greetings,



 Your corner of SourceForge is ridden with malware installers installers.



 If this is not the intention of the majority of pidgin contributors

 then I’d suggest you move on and/or complain.



 I’m an hour in and still trying to undo the damage received from
 downloading pidgin.



 Note – this was not the case 4 years ago – when I last grabbed it.



There's nothing in the Pidgin installer except what we have packaged
(Pidgin and its dependencies).

What makes you think otherwise?
What damage have you seen from downloading Pidgin?

-D
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Re: Virus and Malware city!!

[Daniel Atallah]

On Tue, Jul 22, 2014 at 3:03 PM, Barrett, William (Bill) 
wbarr...@qti.qualcomm.com wrote:

  Thanks for someone noticing.



 I found that I had probably bounced an Enter – or just glazed over trying
 to grab pidgin –

 and was snagged by the FLV Mplayer virus - -I also caught the beginnings
 of the Conduit virus.



 You might want to post this reference for other victims:

 http://malwaretips.com/blogs/flv-mplayer-removal/



 I followed that procedure carefully, even when it seemed kind of redundant,

 and my machine is now virus free according to 3 different tools.

 Now to somehow keep our IT Department from reformatting my machine –
 geezsh!




I don't see how any of this is related to Pidgin.



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Re: Chatter Support

[Daniel Atallah]

On Thu, Jun 26, 2014 at 9:53 AM, BRIAN GIBSON brian.gib...@adtran.com
wrote:

 Good Morning,

 If you support Chatter IM? Their web version doesn’t always get noticed
when a message comes in and their desktop version is a pretty large memory
hog. We also use other IM products so having them all in one would be nice
but didn’t see Chatter listed.


Assuming you're talking about SalesForce Chatter, no that's not supported.

It also doesn't appear use any sort of standard protocol (e.g. XMPP) that
would allow it to work with Pidgin without separate explicit support.

-D
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Re: Accented characters error on windows.

[Daniel Atallah]

On Mon, Jun 23, 2014 at 9:18 AM, Bruno Miranda bvpmira...@mac.com wrote:

 Hi there, I'm using pidgin at work and every time I try to type Ç it comes
 Ć.

 I found a item on the FAQ (
 https://developer.pidgin.im/wiki/Using%20Finch#Accentsarenotworkingproperly.HowcanIfixit)
 but I don't know how to proceed.


The FAQ entry you've linked to is for to Finch, not Pidgin (and isn't
related to the problem you're having.

Assuming you're on Windows, you're probably experiencing a variation of the
GTK+ bug which causes http://developer.pidgin.im/ticket/12899.
Unfortunately there isn't currently a fix.

-D
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Re: Problem receiving an IM

[Daniel Atallah]

On May 6, 2014 9:09 PM, Ron Oskam ros...@oaisd.org wrote:

 Hi, I am using Pidgin 2.10.9 and am having a problem where when one
particular contact tries to initiate an conversation, I do not get any
indication that she is trying to do so.  If I send a message to her then
she can respond to me.  I do not have this problem with anyone else (that I
know of).  Does anyone have a suggestion on how to resolve this?


Which protocol are you seeing this behavior with?
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Re: problem about build pidgin

[Daniel Atallah]

On Wed, Apr 23, 2014 at 11:06 AM, Mohammad Nabi Mohammadi
mohamadi...@gmail.com wrote:
 Dear Sir
 I have a problem about build pidgin. according to this page
 https://developer.pidgin.im/wiki/BuildingWinPidgin/Pre2.7.0; i downloaded
 and install all necessary file and software. after run the flowing path,
 after a few minutes i see the error massage. please help me about this
 problem.

Why are you trying to build an ancient version (there are lots of
known security issues)?


 $ make -f Makefile.mingw install
 .
 .
 .
 C:\cygwin\home\MyPC\win32-dev\mingw\bin\..\lib\gcc\mingw32\3.4.5\..\..\..\..\mingw32\bin\ld.exe:
 BFD 2.17.50 20060824 internal error, aborting at ../../src/bfd/reloc.c line
 5017 in bfd_generic_get_relocated_section_contents

 C:\cygwin\home\MyPC\win32-dev\mingw\bin\..\lib\gcc\mingw32\3.4.5\..\..\..\..\mingw32\bin\ld.exe:
 Please report this bug.
 collect2: ld returned 1 exit status
 Makefile.mingw:170: recipe for target 'pidgin.dll' failed

You're getting an internal error in the gcc linker - if you google
BFD 2.17.50 20060824 internal error, aborting at
../../src/bfd/reloc.c line 5017 you'll find lots of hits - its a bug
of some sort in the old gcc version you're using.

You'll have a lot easier time trying to build the latest version of
pidgin (currently 2.10.9).

-D

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Re: Your password has been successfully updated.

[Daniel Atallah]

Please don't send this to us anymore.

Your unsubscribe link doesn't even work.


On Thu, Apr 10, 2014 at 7:16 AM, NeoBars Team no-re...@mactelabs.comwrote:

[image: http://neobars.com/] http://neobars.com/Hello,
 support@pidgin.imWe have successfully created an account for you at
 Neobars.com

 Please find your log-in details below:

 Login: *support@pidgin.im support@pidgin.im*

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 New widgets and functions will be added to the NeoBars constructor all the
 time.

 If you're wondering how to get started, you can always contact our support
 team at supp...@neobars.com.

 You can ask us any question or give us your own suggestions, feedback. You
 can also just write to say hi, we're always happy to hear from you and your
 feedback is important to us.

 Warmest Regards from the Neobars Team
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Re: Issue with Windows7 Maximize

[Daniel Atallah]

On Wed, Apr 9, 2014 at 1:27 PM,  kevin.ha...@schneider-electric.com wrote:

 To whom it may concern,

 I have been using Pidgin now for many years and really like this 
 program.  Most recently,
 I moved from XP to Windows 7 and began having problems with my windows not 
 maximizing
 correctly.  After some google research, I found that Pidgin was causing this 
 issue
 (http://answers.microsoft.com/en-us/windows/forum/windows_vista-desktop/window-is-maximized-but-not-to-full-screen-size/01a8300c-01b3-4fb2-bbeb-f396ef81c4b3?page=1)

 It would be great if this could be resolved with a software update in 
 the near future.

It sounds like you've enabled the Dockable Buddy List feature (it
isn't enabled by default) and it's either misbehaving or causing
unexpected behavior for you.
You can disable it accessing the Tools-Plugins menu from the buddy
list, then Configuring the Windows Pidgin Options plugin to disable
the Dockable Buddy List.

-D

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Re: NSIS Error when trying to uninstall Pidgin

[Daniel Atallah]

On Thu, Apr 3, 2014 at 9:07 AM, Derrick East
derrick.e...@acessystems.com wrote:

 I am trying to uninstall Pidgin from Windows 7 but receive a NSIS Error 
 stating “Error launching installer”.



 I have stopped the pidgin process tried the following;

 ·Uninstall from Programs and Features

 ·Right clicked on the pidgin-uninst.exe file and tried to run as 
 administrator

 ·Reinstalled pidgin and repeated the above



The most likely cause is that your download didn't complete
successfully - I'd suggest downloading the installer again, if
necessary from a different mirror.

If you follow the instructions to validate the installer signature
(https://developer.pidgin.im/wiki/Are%20the%20packages%20signed#WindowsInstallers),
that will also validate that your download was successful.

-D

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Re: NSIS Error when trying to uninstall Pidgin

[Daniel Atallah]

On Thu, Apr 3, 2014 at 10:00 AM, Derrick East
derrick.e...@acessystems.com wrote:
 Daniel,
 Thank you for the quick response. Unfortunately your suggestions did not 
 help. I downloaded and installed from a different mirror. I also verified the 
 thumbprint value of the certificate and all appears to be in order.

 Do you have any other suggestions?

It's likely that your virus checker or something of that nature is
getting in the way.
A google search results in a number of reports of people experiencing
similar issues with NSIS based installers caused by their virus
checker.

The NSIS website appears to be having issues, but I pulled this
snippet from a cached version of their FAQ:

NSIS Installer/Uninstaller will raise this error whenever you will
launch the installer/uninstaller from an forbidden location (such as
C:\, C:\Windows, C:\Program Files, etc).

This is an constraint set on initialization phase of
installer/uninstaller and it will always check for this rule. It make
sense while you might have a RMDir/Delete instruction in your
install/uninstall sections that will harm your system irreversibly.

Just make sure you run this software from a valid location and the
installer/uninstaller will load into memory



-D


 Derrick E. East Sr.
 Product Support Specialist
 Aviation Division of TEC
 derrick.e...@acessystems.com
 865-218-5856



 PRIVILEGED AND CONFIDENTIAL INFORMATION: The information contained in this 
 electronic transmission, and any documents attached hereto, may contain 
 confidential information that is legally privileged and confidential. The 
 information is intended only for the use of the recipient(s) named above. If 
 you have received this electronic message in error, please notify the sender 
 and delete the electronic message. Any disclosure, copying, distribution or 
 the taking of any action in reliance on the contents of the information 
 received in error is strictly prohibited.

 -Original Message-
 From: daniel.atal...@gmail.com [mailto:daniel.atal...@gmail.com] On Behalf Of 
 Daniel Atallah
 Sent: Thursday, April 03, 2014 9:36 AM
 To: Derrick East
 Cc: support@pidgin.im
 Subject: Re: NSIS Error when trying to uninstall Pidgin

 On Thu, Apr 3, 2014 at 9:07 AM, Derrick East derrick.e...@acessystems.com 
 wrote:

 I am trying to uninstall Pidgin from Windows 7 but receive a NSIS Error 
 stating “Error launching installer”.



 I have stopped the pidgin process tried the following;

 ·Uninstall from Programs and Features

 ·Right clicked on the pidgin-uninst.exe file and tried to run as 
 administrator

 ·Reinstalled pidgin and repeated the above



 The most likely cause is that your download didn't complete successfully - 
 I'd suggest downloading the installer again, if necessary from a different 
 mirror.

 If you follow the instructions to validate the installer signature 
 (http://cp.mcafee.com/d/5fHCN8SyOqen7SkQm73tPqdSkTChOqbNJ6XarP8Vcs-rhKOCYOejhd79J6XbbP3O9EVvdEv6cH5u_qj1mS-B2R9-HjBPuS-B2R9-HjBPq91BN1BB_HY-essvjWZOWqpEVvVVBxCWvbnhIyCHtVfBgY-F6lK1FJ4SyrLOtXTLuZXTdTdAVPmEBC8upY-GTNVqi16keAHxyhmm24v7FTCjYuDtrr5t8_guDuAycfg0M1pggGoE6MFfjP_zgSxI9uvSPQY_ioa8yvbCQPhOzsS2_id40c60Qod40R6doCy0Mj-1EwD4Ja14QgjGq86UixiuDDCy0big8OwrosdPoQUefpVhOhV),
 that will also validate that your download was successful.

 -D
 PRIVILEGED AND CONFIDENTIAL INFORMATION: The information contained in this 
 electronic transmission and any documents attached hereto may contain 
 information that is legally privileged and confidential. The information is 
 intended only for the use of the recipient(s) named above. If you are not an 
 intended recipient, please notify the sender and delete the electronic 
 message. Any disclosure, copying, distribution or the taking of any action in 
 reliance on the content of the information received in error is strictly 
 prohibited.

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Re: Pidgin windows wrong numbar of new mail after restart computer.

[Daniel Atallah]

On Mon, Feb 10, 2014 at 6:49 AM, Daniel Frunza daniel_fru...@yahoo.comwrote:

 Hi,

 I have Pidgin 2.10.9 (libpurple 2.10.9)
  9438f4b2904d9574b9e6ffba463d354b3661139f
 on my windows XP computer. When i start my computer in the morning, pidgin
 announce me an number of new e-mail on yahoo ( lets tell n ). In the next
 morning, pidgin announce an n+x number of new mail where x is the real
 number of new mails ( for example, yesterday was 49 an today are 50 BUT, in
 my inbox is ONLY 1 new mail ). During all day, when i received a new mail
 it notify me correct.
 In the next morning, when i start the computer and pidgin, the number of
 mail is exact the number of yesterday first time announce + the new mails
 that is in may inbox.

 How can i debug the problem to offer more informations?


Do you have unread messages that are in a folder other than your inbox?

Pidgin is simply displaying the number that it gets from the yahoo server.

A debug log (http://d.pidgin.im/wiki/TipsForBugReports) from when you're
logging in and it shows the incorrect count may have some information, but
I suspect the server is telling pidgin that you have n+x new messages.
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Re: offline installer options

[Daniel Atallah]

On Wed, Feb 5, 2014 at 11:09 AM, Damon Wilkins damonter...@gmail.comwrote:

 What is the installer flag to check English under the Spellchecking
 Support ?

 I'm trying to do something like this:

 pidgin-2.10.9.exe /S /DS=0 /SMS=0 /SpellCheck???


There isn't currently any support for doing that.
There is a partial patch in this ticket:
https://developer.pidgin.im/ticket/11977#comment:4
If someone invests the time to get this to a good state, I'd be happy to
commit it.

-D
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Re: connecting problem

[Daniel Atallah]

On Wed, Jan 29, 2014 at 11:10 PM, KHALED AL NAJJAR meatloaf...@yahoo.com
wrote:

 hi,

 thank's for the new release of pidgin but why it's always can't enable my
yahoo or gmail accounts and says (email address is invalid) but when i
login to these accounts from website ,thy work fine...i hope you can fix
this problem soon...thank's in advance.


It's hard to say what could be happening without a debug log.  Nothing
about the username format should have changed with the 2.10.8 release.

One cause for this type of issue is that you've entered a leading or
trailing space in the username field.

-D
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Re: Unable to join Yahoo chat rooms

[Daniel Atallah]

On Mon, Dec 2, 2013 at 12:44 PM, Dhiraj Singh dhiraj...@gmail.com wrote:

 Hello All,
  Well, I am unable to yahoo chat room from pidgin.
 When I click on Get list button every category appears, i.e Business
   Finance, Music, Romance. But when I hit double click on  the
 available rooms, nothing appears. In Windows Yahoo messenger, when we
 do the same procedure, it gives a link to join the room. I am unable
 to join rooms from pidgin. Need Help.


The Yahoo chat rooms have been discontinued for some time.
http://www.ymessengerblog.com/blog/2012/11/30/updates-to-yahoo-messenger-features/

-D
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Re: Having issue starting up

[Daniel Atallah]

On Mon, Nov 25, 2013 at 10:11 AM, Marilyn Montgomery 
marilyn.montgom...@oracle.com wrote:

 I have a Dell Latitude laptop using Windows 7, and have it plugged into a
over-sized external monitor for easier viewing.



 I have used Pidgin for years, and to start the program each weekday
morning, I would double-click on my Pidgin shortcut icon on my Desktop.
 The software would then display the chat rooms that I have set for
AutoJoin, and then a minute or two later, the Buddy List would appear on
the right side of my monitor (overlayed over existing Desktop icons).  The
Buddy List window always had the standard Minimize, Maximize, and Close
buttons in its upper right-hand corner, and I would always minimize the
List to my Status bar at the bottom of the screen so that I could access it
as needed during the day.



 Recently, I had to disconnect my laptop from the external monitor so that
I could take the laptop down to the office.  When I brought it home and
re-attached it to the external monitor, the start-up process suddenly
changed.  Now when I double-click on the Pidgin icon on my desktop in the
morning, the chat rooms appear as expected, but the Buddy List no longer
sits on top of existing Desktop icons, it shoves them over to the left and
far left of my screen, and the buttons in the upper right-hand corner have
changed.  Now I get only a Close icon (a very small one) -- the Minimize
and Maximize buttons are gone.



 The only workaround that I’ve found is to close the Buddy List, then
re-open it using the Pidgin icon in the Sys Tray.  The Minimize, Maximize,
and Close buttons appear normally in the upper right-hand corner of the
List, but it still pushes any underlying Desktop icons over to the left or
far left when it opens.



 I can’t find any settings related to this in the Preferences.  How can I
fix this?  It’s very annoying to have to move my Desktop icons back into
place each morning.


I think the behavior that you're describing is caused by the Dockable
Buddy List checkbox in the Windows Pidgin Options plugin.

-D
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Re: failure to connect to google ac

[Daniel Atallah]

On Nov 15, 2013 10:42 AM, Philip Jackson philip.jackson...@yahoo.com
wrote:

 Hi,

 I'm completely new to IM so don't know very much about setting it up.  I
 installed without difficulty  2.10.7 with otr plugin

 Over the past couple of weeks, off and on, I've tried to connect to a
google
 account.  The account works fine in FireFox but Pidgin gives me an
'Unable to
 connect' message.

 I've copied a part of the Help/Debug window log and this seems to indicate
 timeouts are occuring.  I have tried at different times of day but it's
always
 the same.

 Could someone comment on the following log extract and suggest any change
I need
 to make ?

This is the key lime that's the root of your problem:
(19:09:06) dnssrv: Couldn't look up SRV record. Aucun enregistrement trouvé
pour
la requête DNS donnée. (9501).

see this FAQ entry:
https://developer.pidgin.im/wiki/Protocol%20Specific%20Questions#gtalk_srv

-D
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Re: Pidgin Cannot Connect To Google Talk Or Yahoo Messenger

[Daniel Atallah]

On Nov 14, 2013 2:11 PM, Tom tomtg2...@yahoo.com wrote:

  Hello:   I am using ubuntu 12.04.3  and I set up pidgin and installed
google talk and yahoo messenger talk, but neither one can connect
  It just keeps saying that it timed out
 Is there a fix for this and is there another IM talk I can install to
talk to
 my Googel and Yahoo friends?

This sounds like a network problem - a firewall or something is preventing
access to the servers.

The debug log (
https://developer.pidgin.im/wiki/TipsForBugReports#ObtainingaDebugLog) will
have more info.

-D
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Re: Password

[Daniel Atallah]

You'll need to contact the maintainers of the service you're using (e.g.
your organization's IT support if the account you're using is run by them).
Pidgin itself is a client and doesn't run an IM service.

-D


On Fri, Nov 8, 2013 at 3:53 PM, Kia Davis kda...@gbta.org wrote:

  How do I reset?



 Thanks,



 Kia



 Kia Davis

 Event Registration Specialist

 GBTA

 Main: +1 703 684 0836 ext 105

 Direct: +1 703 236 1105

 gbta.org http://www.gbta.org/



 *. . . . . . . . . . . . . . . . . . . . . . . . . .*

 *The Masters Program 2014*

 Don’t miss the chance to hear from Jim Collins, Author of *Good to Great*
 February 10 – 11, 2014 | Washington, DC

 Visit gbta.org/masters http://www.gbta.org/masters/Pages/default.aspxand 
 take advantage of the lowest rates through November 15
 th!





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Re: New IM system

[Daniel Atallah]

I would also note that we don't provide MSI based deployment out of the box
(although it theoretically is relatively simple to create a MSI wrapper for
our .exe based installer).
​
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Re: Pidgin GTK+ bugs need to be fixed.

[Daniel Atallah]

I've responded to the GNOME bug that was linked to.

I don't think that an upgrade to the latest GTK+ 2.24 release would resolve
the input issues you're experiencing.


On Sat, Oct 26, 2013 at 12:00 PM, Maki mak...@gmail.com wrote:

  L.S.

 Due to Pidgin's insistence to build against an older version of GTK+,
 several bugs are remaining within the Pidgin codebase.

 Please refer to this bug posted on the Gnome Bugzilla:
 https://bugzilla.gnome.org/show_bug.cgi?id=710883

 Please work to build Pidgin against the latest GTK+ and thereby removing
 this, and other, long-standing issues.

 With regards,
 *Maki*

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Re: libpurple license question

[Daniel Atallah]

On Fri, Oct 4, 2013 at 2:40 PM, Kriel, Aileen J. aileen.kr...@gs.com
wrote:

 Hi,

 We are evaluating libpurple for an application we are developing here at
Goldman Sachs.   We like libpurple and would like to use it for our app,
but its GPL licensing presents challenge with our firm’s policy.   We’d
like to find out if there is any alternative licensing you can offer for
the product?

For better or worse, a change in licensing isn't an option.

There are several copyright owners who are unwilling to agree to a license
change.
Even if that weren't the case, the number of copyright owners makes it
impractical to attempt re-licensing.

-D
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Re: logs from a chatroom

[Daniel Atallah]

On Sat, Sep 28, 2013 at 9:45 AM, Jessica Brooks - NOAA Federal 
jessica.bro...@noaa.gov wrote:

 I am wondering if there is a way to get logs from a chatroom I've been
 involved in for the last several weeks.  A great deal of information had
 been entered in that chatroom that I had meant to document and didn't get
 it done.  I didn't realize I didn't have the Enable Logging option on so
 from my standpoint all is lost.  The chatroom in question is
 mbrfcagencieschat and I am looking for the logs from 9/11 through 9/26.


Pidgin is client software that you're using to connect to a server
maintained by some other entity (in this case, likely your IT group) - we
have no knowledge about or access to any of your data.
You'll need to talk to whoever maintains the service to see if this
information has been stored in logs on the server.

-D
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Re: facebook friends

[Daniel Atallah]

On Mon, Sep 9, 2013 at 10:01 PM, STEPHEN cashman2...@yahoo.com wrote:

 I recently downloaded pidgin and for some reason I'm signed into facebook
 and my friends are not showing up online.


This is caused by a facebook server bug:
https://developer.pidgin.im/ticket/15749#comment:1
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Re: Can't connect to yahoo chat rooms

[Daniel Atallah]

On Fri, Sep 6, 2013 at 10:09 PM, David Adams fotcfanfor...@gmail.comwrote:

 Hi there. I can't connect to a yahoo chat room. I'm running windows 8. I'm
 able to get into aim chats whenever I can find one, but clicking on the
 yahoo chat rooms does nothing. I can't join them. Is there anything I need
 to do to be able to join a chat? I have a ymail.com e-mail if that makes
 a difference?


Yahoo chat rooms have been discontinued for some time.
http://help.yahoo.com/kb/index?page=contenty=PROD_MSNGlocale=en_USid=SLN8407
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Re: Too long message

[Daniel Atallah]

On Wed, Sep 4, 2013 at 10:05 AM, Julius Kolbe juliusko...@yahoo.de wrote:

 Hi, everybody
 It's really bad that pidgin does the following:
 When a message which is too long gets send, it says that it was too long
 to send it, but the message is lost.

 Is the message somewhere and I couldn't find it?


The Ctrl+Up key combination will cycle through your message history for a
window.

-D
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Re: The certificate for gmail.com could not be validated

[Daniel Atallah]

On Thu, Aug 29, 2013 at 1:59 PM, Steve Golub smgo...@yahoo.com wrote:

 Hello,


 Today for the 1st time this message started popping up:

 SSL Certificate Validation
 Accept certificate for gmail.com?
 The certificate for gmail.com could not be validated.
 The certificate is not trusted because no certificate that can verify it
 is currently trusted.

 When I click on View Certificate I see this:

 Common name: gmail.com
 Fingerprint (SHA1):
 28:dd:89:d3:0a:a6:f0:a2:b9:f8:77:fc:55:fc:ab:85:18:de:13:ff
 Activation date: Tue Jul 23 09:37:27 2013
 Expiration date: Wed Jul 23 09:37:27 2014

 I'm running Pidgin 2.10.6 (libpurple 2.10.6) on Windows 7.


Upgrade to Pidgin 2.10.7.



 What changed?  How do I get past it?


Google updated the Certificates.  There's a bug in older Pidgin versions
that prevents the new certificate from being validated successfully.

-D
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Re: Bonjour

[Daniel Atallah]

On Tue, Aug 27, 2013 at 1:57 PM, Alvise Migotto amigo...@farearte.com.brwrote:

 Hello,

 I'm having trouble setting up Pidgin on Windows 7 using Bonjour. We have a
 mixed Mac/Windows environment - which is why we're trying to use Bonjour.
 However, Pidgin users on Windows can only communicate with each other, and
 not with Macs (using iChat / Messages under Bonjour). Mac users can also
 communicate with each other fine. All machines are on the same network.

 Any ideas to get this working cross platform? Is this possible?


What is the specific problem?

Do the Mac users not appear online on the Windows machines and vice versa,
or is it that they appear online but you can't initiate a conversation?

If they are actually on the same subnet (note that this part is important -
network may mean something different depending on how you use the word),
and there are no firewalls interfering, it should just work - there isn't
anything platform-specific going on.

-D
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Re: Re: I would like a reply to this email

[Daniel Atallah]

On Wed, Aug 7, 2013 at 12:21 PM, Greg Applegate gregappleg...@yahoo.com wrote:
 Lastly, before I discontinue this discussion and remove Pidgin from my
 system…….

 I really don’t appreciate the response I received from Klearchos-Angelos
 Gkountras

 When a user has an issue with your product after following links from your
 website and takes the time to report this issue to you, it is not the best
 approach to berate them and explain that it is all their fault.

 The attitude represented in this initial response is the main reason I will
 not be using Pidgin any longer.

 I will also be sure to tell this story far and wide to whoever I encounter
 who might be considering Pidgin as a tool.

Please keep in mind that this is a public mailing list manned by volunteers.
Responses may be from people who may not (as was the case with the
email you seem to have taken offense to) have any affiliation with the
project apart from being subscribed to the public mailing list.

-D

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Re: pidgin 2.10 not sending sms text through google account - error included

[Daniel Atallah]

On Thu, May 30, 2013 at 2:30 PM, Webmaster webmas...@dpctelcom.com wrote:

 I am getting an error anytime I try to send an SMS text message to my cell
 phone, or any cell phone I have tested with, and in any format I enter the
 phone number (i.e. +1...@isp.com, 1...@isp.com, x...@isp.com, +x...@isp.com). 
  Please
 let me know what I need to do to get Pidgin to work with my Google account.

It hasn't been possible to send SMS through Google's XMPP interface in
quite a long while.

-D

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Re: Good Morning!

[Daniel Atallah]

On Mon, May 27, 2013 at 10:50 AM, Thayson Douglas
thayson.doug...@gmail.com wrote:
 Hello,

 I would like to ask if this program can be used by blind people, using
 screen-reader (NVDA), thanks!

I know that in the past some people have been able to use screen
readers and Pidgin with some success, but I don't know the details.
Which Operating System is used probably will be a major factor in how
well it works.

If there are specific things that we can do to improve the
accessibility, we're certainly open to improving the experience.

-D

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Re: HI

[Daniel Atallah]

On Mon, May 27, 2013 at 9:34 PM, mark gagne markg...@hotmail.com wrote:

 I down loaded the program but it keeps saying incorrect pass word???
 How do I correct this...

Pidgin doesn't maintain accounts, it just connects to existing
accounts that you have with various services.

Assuming that you've entered the username and password correctly,
you'll need to follow the support procedures for the service to which
you're trying to connect (AIM, MSN, etc.) to reset your password.

-D

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Re: Pidgin Silent deploy

[Daniel Atallah]

On Thu, May 9, 2013 at 5:18 PM, Elliot Gardner sti...@gmail.com wrote:
 Hi Pidgin,

 Seems to be a bug with newer versions of pidgin. Whenever we silent deploy
 the application it doesn't install the URI Handler for XMPP. Is there a
 switch to enable it on deploy? Is this a known issue?

I don't think the behavior of this has changed recently.

All of the URI handlers should be selected by default unless another
application is currently the URI handler for that scheme.

There is no switch to change this behavior.

 Are there MSIs anywhere rather than using setup.exe?

No, there are no MSIs.

-D

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Re: purple_find_conversation_with_account()

[Daniel Atallah]

On Mon, Apr 22, 2013 at 9:58 AM, Lucas Soltic lucas.sol...@orange.fr wrote:
 Hello,

 Are there assumptions about when purple_find_conversation_with_account() can 
 find a PurpleConversation and when it cannot?

purple_find_conversation_with_account will only find an existing
conversation, and not initiate a new one.  Is that, perhaps, the
difference in behavior that you're seeing?

-D

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Re: Terminal Server Environment

[Daniel Atallah]

On Thu, Apr 18, 2013 at 3:55 PM, Miller, Chris
chris.mil...@intermedix.com wrote:
 We had requests to load Pidgin on our RDS server, but have recently run into
 an issue. We clear out the appdata/temp folder at logoff to remove any temp
 files to clear disk space. The .purple file resides there so the users lose
 their setup information.



 Is there a way to redirect the .purple to house itself in a different
 location, say the user’s network userhome?

Yes, this is actually the default behavior (%APPDATA%).

Something out of the ordinary is happening for stuff to be written to
appdata/temp.

The FAQ 
(https://developer.pidgin.im/wiki/Using%20Pidgin#Whereismy.purpledirectory)
covers how to change the location of .purple.

-D

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Re: Openfire 3.7.1 + Pidgin Client - LDAP user password update on Pidgin clients

[Daniel Atallah]

On Thu, Apr 4, 2013 at 10:50 AM, David Blake dbl...@bevair.com wrote:
 Between Openfire 3.7.1 and Pidgin is there a way that the Pidgin client can
 automatically update the users password in Pidgin when the user
 updates/changes it in Windows AD?

No.

It is, however, possible to set up Openfire to be able do Single-Sign
On with Active Directory
(http://community.igniterealtime.org/docs/DOC-1060).
Once you get that working, you can set up Pidgin to also authenticate
using your windows credentials
(http://pidgin.im/pipermail/support/2009-August/004892.html).

-D

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Re: yahoo account on pidgin

[Daniel Atallah]

On Thu, Apr 4, 2013 at 11:39 AM, Lemon, Michelle
mle...@corp.earthlink.com wrote:

 Why does my mich9lynn userid for yahoo time out?  I need to have this working 
 for work.


We can't tell without more information (e.g. a debug log (Help-Debug
Window) from when the issue occurs).

-D

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Re: tor/privacy (socks5) option giving ssl error

[Daniel Atallah]

On Tue, Apr 2, 2013 at 7:08 PM, Ileana ile...@fairieunderground.info wrote:

 Hello,

 Pidgin 2.10.6 (libpurple 2.10.6)
 4cfe697ea3ae39a4fb3dad8e3ed1c70855901095

 I am trying to connect to Tor using Pidgin.  I am having a connection
 issue.  Of the three proxy options socks4, socks5, and
 tor/privacy(socks5), it seems I should be using tor/privacy(socks5).

 This issue has come up on some Tor lists.

 Can someone explain exactly what is the difference between Tor/Privacy
 Socks5, and just Socks5, and whether you believe Pidgin to preserve the
 anonymity?

The difference is that the Tor/Privacy proxy will disable various
other pieces of functionality (e.g. DNS queries) instead of just
proxying actual connections through a proxy.  If you have pidgin
configured appropriately (e.g. disabling UPnP, etc) we're not aware of
any leakage of information to someone listening between you and the
proxy endpoint.

 And also, my question as to why on my system, socks 5 works, but
 Tor/Privacy(Socks5) results in SSL connection error almost
 immediately (i.e. I don't think it is even making any network activity,
 it just immediately displays the SSL connect error.  Setting Socks5
 works fine.

You didn't provide any context to the specific issue, but the likely
reason for this particular error is that the Tor/Privacy Socks5 mode
will prevent DNS queries from occurring and this probably has the
effect of preventing you from determining the correct server to
connect to (e.g. a DNS SRV lookup is necessary to connect to the
appropriate XMPP server for a number of domains unless you specify a
Connect Server manually).

-D

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Re: tor/privacy (socks5) option giving ssl error

[Daniel Atallah]

On Tue, Apr 2, 2013 at 8:55 PM, Ileana ile...@fairieunderground.info wrote:

 You didn't provide any context to the specific issue, but the likely
 reason for this particular error is that the Tor/Privacy Socks5 mode
 will prevent DNS queries from occurring and this probably has the
 effect of preventing you from determining the correct server to
 connect to (e.g. a DNS SRV lookup is necessary to connect to the
 appropriate XMPP server for a number of domains unless you specify a
 Connect Server manually).


 Daniel,

 Sorry for the lack of context.  I am using tor and pidgin
 Pidgin 2.10.6 (libpurple 2.10.6), on linux.

 I am connecting to a normal irc server.

 It works with socks 5, it doesn't work, and immediately fails, with
 tor/privacy socks5 with error ssl connection failed.

 When I try to connect to an IRC tor hidden service
 address (blahblahblah.onion) I get:
 Unable to connect: Aborting DNS lookup in Tor Proxy mode.

 When I try to connect to a regular IRC address/hostname, I get SSL
 Connection Failed.

You'll need to provide more details - a sanitized debug log
(Help-Debug Window) from when it tries to connect should help.


 Both work when I select socks5.  Neither works with tor/privacy(socks5).

 Are you suggesting I should be putting the ip addresses in directly for
 these hostnames?  That isn't even possible in the case of the hidden
 service addresses.  And the hidden service address seems to resolve and
 work fine with the socks5 setting.

No, that's not necessarily what I'm suggesting.

 I don't see how this can't be some kind of bug?  Aren't the dns requests
 supposed to go through the proxy?  Do you need to add a check box (do
 dns lookup at proxy end), as appears in the main proxy config screen,
 for each individual setting?

Again, it's hard to say without more information.  It's not possible
to do all DNS requests through the proxy - you can pass a hostname to
the proxy and have it resolve it, but e.g. a SRV request can't be done
through a proxy.

No, that checkbox is globally applied, it doesn't need to be more
granularly applied.

 I am concerned some users may be using pidgin incorrectly.  But you
 might be right that it is a dns problem, and it is attempting the
 lookup locally.  In the case of the TAILS OS, all dns is transparently
 routed over the tor, so local dns gets resolved, and that would work.
 But for most privacy users, local dns queeries are a big no-no, yet
 they need to be done, and hence are done via socks 5 at proxy end.

 What is the workaround now? Use socks4 and make the changes? Is it
 sufficient to turn off unpp and disable uneccessary plugins, or is the
 tor/privacy setting doing stuff in the code that an end user can't set
 manually?  I.E. If I just use socks5 and disable plugins, is that
 enough?  Does it do anything versus cctp/ping/dcc etc?

TAILS is pretty much irrelevant from the application perspective.
I'm going to hold off answering the rest because we don't know what
the problem is.

-D

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Re: tor/privacy (socks5) option giving ssl error

[Daniel Atallah]

On Tue, Apr 2, 2013 at 9:11 PM, Ileana ile...@fairieunderground.info wrote:
 From my basic understanding, a tor/privacy setting should ensure:

All of my answers below apply to stock Pidgin when you select
Tor/Privacy in the proxy settings- any third party plugins could
change the behavior.

Some effort has been put into making XMPP safe from a privacy
perspective; other protocols have issues - good patches are always
welcome.

 *no local dns lookups (perhaps as an options checkbox)
 socks4 automatically does lookup at end...there is no option.
 socks5 you have option for local or remote dns in the spec.  Most tor
 users want remote, except in the case of TAILS a user might handle the
 dns queeries locally(and then resolving them through for instance tor's
 dns port).  I think the same side is to do them remotely.

The libpurple DNS functionality will be blocked - anything that can be
done through the proxy will be done, otherwise the functionality will
fail (for things using the libpurple DNS API).

It's possible that protocols like gadu-gadu or sametime, which use
external libraries to implement the protoco,l would make DNS requests
without using the libpurple API.

It looks like Bonjour/Link-Local accounts will send stuff out on your
local network, because that's how the protocol works.

 *real ip address never gets sent out

This should be the case for XMPP.

If libpurple/Pidgin is configured appropriately, it won't know what
your external IP address is.


 *no other system information gets sent out(kernel version, uname,
 os, etc)

Your IRC account default settings contain some information from your
OS user account, but you're free to change them.

See https://developer.pidgin.im/ticket/15295

There may be other issues for other protocols


 *nothing that seems to be a unique identifier gets sent out upon
 connect/reconnect. (i.e. ssl session ids, user agents/version, etc).

Of course unique things will be sent out - you're connecting to a IM
account and your account name will be sent out (and possibly your
password too depending on what you're connecting to).


 *timestamps all converted to utc

I'm not sure if there are places where your timezone or information
that can be used to deduce your timezone are sent out, but I don't
consider this sensitive.

 *any functionality such as dcc where there is a direct connection to
 the other client should either be disabled or also insure real ip is
 not leaked.

This wouldn't be a reasonable assumption to make for protocols other than XMPP.

 I can't think of anything else off the top of my head, but I may have
 missed something.

 If you are a developer and can point me to a link to the code that
 handles the proxy settings, I would take a further look.

libpurple/proxy.c

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Re: pidgin autoconnecting--how to disable

[Daniel Atallah]

On Tue, Apr 2, 2013 at 11:22 PM, Ileana ile...@fairieunderground.info wrote:
 On Tue, 2 Apr 2013 22:18:09 -0500
 Ileana ile...@fairieunderground.info wrote:

 I correct myself.  I would suggest a button in each account menu,
 Auto-connect when Pidgin starts up?

 If it is not selected, Pidgin passes over the account, and makes no
 network activity related to the account.

 request that I think even non-privacy minded people would like this
 simple feature added.  What is the workaround to disable autoconnect?

You can choose a Startup Status in the preferences - if you set that
to Offline, it won't connect on startup.

There is also the -n argument that you can pass to the pidgin command
to disable autologin for that instance.

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Re: pidgin autoconnecting--how to disable

[Daniel Atallah]

On Tue, Apr 2, 2013 at 11:43 PM, Ileana ile...@fairieunderground.info wrote:
 On Tue, 2 Apr 2013 23:29:31 -0400
 Daniel Atallah datal...@pidgin.im wrote:

  I correct myself.  I would suggest a button in each account menu,
  Auto-connect when Pidgin starts up?
 
  If it is not selected, Pidgin passes over the account, and makes no
  network activity related to the account.
 
  request that I think even non-privacy minded people would like this
  simple feature added.  What is the workaround to disable
  autoconnect?

 You can choose a Startup Status in the preferences - if you set that
 to Offline, it won't connect on startup.

 There is also the -n argument that you can pass to the pidgin command
 to disable autologin for that instance.

 Ha!  Thanks.  Both of these issues I was dealing with/annoyed for some
 time, and they were already there.

 However, I think other users also might expect to be able to put
 localhost in the tor/privacy proxy settings, and may also have no
 clue why its not working.  Not sure if that is enhancement or bug, but
 it was annoying for me.  I can't think of any reason a user would want
 dns for localhost to be proxied...

The string needs to somehow be converted to an IP address.

I'm not sure how appropriate it would be to put a special case in for
localhost, that'd only be a partial solution and seems like an ugly
hack.

I'd be interested to know what other applications have done for this issue.

-D

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Re: pidgin 2.10.6 on Ubuntu 12.10: cannot connect behind a HTTP Proxy to gmail account

[Daniel Atallah]

On Thu, Mar 21, 2013 at 9:22 AM, Marcello Magaldi mago...@gmail.com wrote:
 thanks Daniel, I read the answer you pointed me but the solution is not
 doable in my case since I'm at work and I cannot configure network
 infrastructure, I can only modify my machine configuration . Is there a way
 I can fix this issue only modifying mine machine configuration ?

The FAQ entry that I pointed at has a workaround listed (to set the
Connect Server field in the Advanced account settings to
talk.google.com ).

-D

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Re: Pidgin Download

[Daniel Atallah]

On Mon, Mar 11, 2013 at 10:56 AM, Ethan Blanton e...@pidgin.im wrote:
 C B spake unto us the following wisdom:
 I don't have a problem to report but rather a suggestion that a checksum
 (preferably SHA256) be provided for downloads for people to verify that
 they have a trusted file.

 Digital signatures are provided, which are a strictly stronger
 assurance than a simple checksum.  There is no link from the pidgin.im
 download page, but they are available from the SourceForge file list:

 http://sourceforge.net/projects/pidgin/files/Pidgin/2.10.7/

In addition to that, the FAQ links to
https://developer.pidgin.im/wiki/Are%20the%20packages%20signed which
contains details about how to verify that the package you're using is
signed  appropriately.

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Re: SMS with Pidgin

[Daniel Atallah]

On Thu, Mar 7, 2013 at 5:09 PM, Michael Meyers
mich...@bellatransportinc.com wrote:
 For some reason I cannot send an SMS to a mobile phone.

 Can you help?

Which protocol (AIM/MSN/XMPP) are you using?
What have you tried to do that isn't working?

-D

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Re: SMS with Pidgin

[Daniel Atallah]

On Thu, Mar 7, 2013 at 6:18 PM, Michael Meyers
mich...@bellatransportinc.com wrote:
 I am using AIM

Please reply to the support mailing list instead of to me directly.

What about the other question?

Have you read the appropriate FAQ entry
(https://developer.pidgin.im/wiki/Protocol%20Specific%20Questions#CanIsendSMSmessages)?


 -Original Message-
 From: daniel.atal...@gmail.com [mailto:daniel.atal...@gmail.com] On Behalf Of 
 Daniel Atallah
 Sent: Thursday, March 07, 2013 5:15 PM
 To: Michael Meyers
 Cc: support@pidgin.im
 Subject: Re: SMS with Pidgin

 On Thu, Mar 7, 2013 at 5:09 PM, Michael Meyers 
 mich...@bellatransportinc.com wrote:
 For some reason I cannot send an SMS to a mobile phone.

 Can you help?

 Which protocol (AIM/MSN/XMPP) are you using?
 What have you tried to do that isn't working?

 -D


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Re: [Pidgin] #15542: Automate Pidgin Installation for Windows

[Daniel Atallah]

On Tue, Mar 5, 2013 at 3:05 PM, Germano, Justin
justin.germ...@nrcan-rncan.gc.ca wrote:
 Hello

  We are looking to automate Pidgin installation for approximately 250 users  
 in a Windows based environment. We are using an opensource XMPP server  which 
 is working without any issues.

  We would like to automate the installation as such where it already  
 specifies the XMPP server that we use, and it prompts our users to login  
 with the credentials we have provided to them.

  I was wondering what would need to be done for the XMPP server to be  
 automatically specified on installation? Is this possible?

  Please let me know when you have a moment. Thanks.

Did you check out https://developer.pidgin.im/ticket/1910?

This isn't something that the installer can/should do - the
configuration in Pidgin is tied to the user account on the OS, so i t
isn't something that the installer would be able to do (presumably the
installer wouldn't run as the end user who is going to actually run
Pidgin).

The ticket linked to above has an example perl script that you could
customize / rewrite and attach to either a pidgin startup script or to
a user login process to create an account within Pidgin for you.

-D

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Re: Installler error - SHA1 ? RE: Pidgin 2.10.7 released

[Daniel Atallah]

On Wed, Feb 13, 2013 at 11:00 AM, David Balažic
david.bala...@comtrade.com wrote:
 Hi!

 When installing pidgin-2.10.7.exe on WinXP Pro SP3, shortly after it 
 downloads GTK, I get an error dialog saying:

 ---
 Pidgin 2.10.7 Setup
 ---
 Installer corrupted: invalid opcode
 ---
 OK
 ---


 The main dialog shows:

 Downloading GTK+ Runtime ... 
 (https://pidgin.im/win32/download_redir.php?version=2.10.7gtk_version=2.16.6.1dl_pkg=gtk)
 Could not load: C:\DOCUME~1\stein\LOCALS~1\Temp\nsw1CEC.tmp\SHA1Plugin.dll
 SHA1Sum calculation error: C:\DOCUME~1\stein\LOCALS~1\Temp\nsw1CEC.tmp\gtk.zip

 The MD5sum of my pidgin-2.10.7.exe file is 24e2fdf4b1bf2b83f6694bdeaceec319

 Please advise.

I'm not sure what's up with the 
C:\DOCUME~1\stein\LOCALS~1\Temp\nsw1CEC.tmp\SHA1Plugin.dll message -
it's possible it's caused by some security settings on your machine.

There appear to be transient issues downloading the GTK+ Runtime from
the sourceforge servers.  I was able to install from scratch
successfully after retrying the download part a couple times.

-D

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Re: pb de connection a BEE

[Daniel Atallah]

2013/2/12 Chantereau Alice alice.chanter...@jcdecaux.fr

 Bonjour



 Depuis hier, j’essaye de me connecter à bee après avoir changé le mot de
 passe et j’ai toujours ce message désactivé.



 J’ai eu quelqu'un d’amigo qui m’a conseillé de vous envoyer ce email.
 Pouvez-vous me dépanner svp.


The Not Authorized (Non autorisé) error message generally means
that your password isn't correct.

If you changed your password for the IM service, you'll need to also
change the value that you asked pidgin to save using Modify Account
(Modification du compte).

-D

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Re: Conversation error

[Daniel Atallah]

On Mon, Jan 28, 2013 at 5:28 PM, Evelyn Johnson ejohn...@wasa-oly.org wrote:
 Hi,



 I am currently running Pidgin on Windows 7 (recently upgraded).  I have a
 buddy that  when messages are sent to me from him, they look like this?



 OTR:AAIDAAICwKe6AGERrOap9/9IS4z/dQt6QW+gQwxrhsCoIas7M0sObW9OBvUFCLzaCrMorhzAtAna3kjLfrA818Ee0FhCtfFaTqbOpIcA4imtxGMr+zZee9cTJ70DWS6IfKXllzgFY8dzJF3MdGrz2BNeQaAzKq1jyO6rzhDkZLg/DWMciznSYO+DqxNofba9DkmFof1Tv5tEurTzwPLkWo4rTrMXZxH37s39D4XaoC1uSwaJjTcmXdVqzI9DSPbxMA8TS/N4VAAGNYBkEdP18lbBnZ+9s3fwOg+yULePev0oj/itwkcEjOkY02Qit1k7ukyC3urVRPR6uUZrdXWQnwmsgvlvEAesdOcFftNe8izRO0sA.



 My other buddies work fine.  Can you tell me how to fix the problem?
 Thanks, Eve


Your buddy is using OTR (http://www.cypherpunks.ca/otr/) to send you
an encrypted message.
One likely cause is that you previously had the plugin installed and
don't currently, another is some sort of misconfiguration on your
buddy's client.

-D

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Re: I can not make audio calls from pidgin 2.10

[Daniel Atallah]

On Wed, Jan 16, 2013 at 3:00 PM, Sthu Deus sthu.d...@gmail.com wrote:
 Good time of the day.


 I can not make audio calls from pidgin 2.10 under linux to pidgin 2.10
 under windows - when I call and the windows user clicks on ringing bell
 in the tray - it says that time elapsed and I get at my side, message
 on termination of my call.

  I'm behind firewall and net access to jabber net through privoxy
  server. Chatting is OK, but audio call is not working. If necessary I
  can provide a debug information - got w/ -d option.

Pidgin doesn't support voice/video on Windows at all.

-D

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Re: My status on pidgin is showing differently than what I am

[Daniel Atallah]

On Tue, Jan 15, 2013 at 5:46 PM, Karla Ferreira Miranda
karla.mira...@oracle.com wrote:

 Hi,



 It was brought up to my attention that my status is constantly “red – in a
 meeting” to others when on my machine it’s shoing available or away. I can’t
 seem to fix this.



 Can you please assist?

Assuming this is with your internal Oracle IM network, you'll need to
seek support from the Oracle IT department - we are not familiar with
the configuration (and this is likely something that the server is
doing).

-D

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Re: Need absolutely get my attention notifications

[Daniel Atallah]

On Fri, Dec 14, 2012 at 12:44 PM, Mike Van Pelt m...@calweb.com wrote:
 I need some more emphatic notifications of new messages in a minimized or
 background Pidgin.  Current notifications flash the icon a few times, then
 give up.  I need a notification that can not be missed, and can only be
 ignored by deliberate decision to ignore it.

 I've searched the mailing list, pidgin.im wiki, and help files, and haven't
 found anything that does this.

 I already have the Message Notification plugin enabled, with Raise
 conversation window and Present conversation window checked.  It doesn't
 do what those words seem to say.  I also have New messages checked on the
 Libnotify popups plugin.  New messages arrive in existing chats, new chats
 start from people desperately trying to get my attention, but the Pidgin
 window stays hidden behind my web browser.

 I'm running Pidgin 2.10.6 on Windows 7.


A more intrusive notification plugin is something that could certainly
be written, but I'm not aware of one offhand.

I guess I don't tend to miss IMs, and I haven't personally seen the
need for such a thing.

With the Message Notification plugin set to Flash the window, and the
notification removal set to Remove when conversation window receives
click, the window will flash a few times and then remain highlighted
until I acknowledge it.

-D

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Re: FW: spell checker

[Daniel Atallah]

On Sun, Dec 16, 2012 at 5:32 PM, Kemp Kernstine
kkernst...@virtufinancial.com wrote:

 Hi,



 I am running pidgin 2.9 on windows 7. I would like to have spell check,
 but it does not seem to work.  I have already checked “highlight misspelled
 words” in preferences, but it doesn’t do anything. How do I enable spell
 check? Is there a step-by-step process somewhere? Thank you for your help,


You also need to install a dictionary.

The installer has the capability to do this for you if you choose the
appropriate component during the installation process.

You can re-run the installer to upgrade pidgin (which you should do
since you're running an older version), and at the same time install
one or more dictionaries.

-D

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Re: Links don't open

[Daniel Atallah]

On Thu, Dec 13, 2012 at 12:42 PM, Jake Lauer jake.la...@gmail.com wrote:
 Sorry to be a bother, but does anyone have more info on this?

I haven't been able to recreate the issue.  It works fine for me on
the Windows 8 VM that I have.
I have firefox 17.0.1 set as the default browser.


 --
 Jake Lauer
 http://jakelauer.com



 On Mon, Dec 10, 2012 at 11:17 AM, Jake Lauer jake.la...@gmail.com wrote:

 Yes, this is for normal HTTP links. The debug window shows this when I
 click on a link:

 (11:16:26) winpidgin: Error opening URI: http://google.com error: 5

 --
 Jake Lauer
 http://jakelauer.com



 On Mon, Dec 10, 2012 at 11:14 AM, Daniel Atallah datal...@pidgin.im
 wrote:

 On Mon, Dec 10, 2012 at 1:54 PM, Jake Lauer jake.la...@gmail.com wrote:
  I just managed to reinstall without any settings being saved by
  removing the
  .purple folder from my AppData files. With a clean, brand new
  installation,
  the problem still persists.

 There's nothing related to the browser in the configuration, so it
 isn't really surprising that blowing away the configuration wouldn't
 have any effect.

 What kind of links are these? Are they normal http://... links or
 something else?

 What does the debug log (Help-Debug Window) say when you click on one
 of these links (you need to have the window open at the time the event
 occurs for it to have any effect)?


 -D

 
  On Mon, Dec 10, 2012 at 10:49 AM, Jake Lauer jake.la...@gmail.com
  wrote:
 
  Daniel,
 
  I have attempted to fix the problem by switching my default browser
  between a few of the ones I have installed, but the problem persists.
  I have
  tried re-installing, but it seems as though Pidgin remembers something
  about
  previous installs... is there a way to fully uninstall and reinstall?
 
  --
  Jake Lauer
  http://jakelauer.com
 
 
 
  On Sun, Dec 2, 2012 at 9:46 AM, Daniel Atallah datal...@pidgin.im
  wrote:
 
  On Sat, Dec 1, 2012 at 7:58 PM, Jake Lauer jake.la...@gmail.com
  wrote:
   Hi guys,
  
   I've been using Pidgin for a long time, but recently a problem has
   cropped
   up. I think it might be related to the fact that I switched to
   Windows
   8
   from Windows 7 recently. Anyway, now, whenever I click on a link of
   any
   kind
   in Pidgin, nothing happens. The link turns red/purple like it's
   active,
   but
   the browser doesn't open. I have to copy the link and paste into a
   browser
   to get it to work. Any ideas?
 
 
  There's unfortunately quite a bit of misinformation in the responses
  you've gotten so far.
 
  The browser usage has never been configurable on Windows; Pidgin
  simply uses the system browser (and this is known to work on Windows
  8
  - there are a few issues with SSL links not opening correctly, but
  that's a different issue than what you're reporting).
 
  The solution to the type of problem that you're seeing is almost
  always to reset your default browser in Windows (the best way to do
  this is to switch the default browser to another browser and then
  back).
 
  The only other possibility that I can think of is that you're running
  Pidgin as a different user than your desktop session (one common way
  that this can happen is if you launch Pidgin using the checkbox on
  the
  last step of the installer (the ability to do this has now been
  remove
  to avoid this, and other problems).
 
  -D




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Re: How to automatically turn on pidgin each day?

[Daniel Atallah]

On Tue, Dec 11, 2012 at 12:03 PM, Vicki Funk vf...@sei-mi.com wrote:

 Please advise how I can set up to automatically turn on pidgin when I log in 
 each day?


Making a few assumptions, I think you're asking How do I make Pidgin
start when Windows starts?, which is covered in the FAQ:
https://developer.pidgin.im/wiki/Using%20Pidgin#windows-startup

-D

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Re: Links don't open

[Daniel Atallah]

On Mon, Dec 10, 2012 at 1:54 PM, Jake Lauer jake.la...@gmail.com wrote:
 I just managed to reinstall without any settings being saved by removing the
 .purple folder from my AppData files. With a clean, brand new installation,
 the problem still persists.

There's nothing related to the browser in the configuration, so it
isn't really surprising that blowing away the configuration wouldn't
have any effect.

What kind of links are these? Are they normal http://... links or
something else?

What does the debug log (Help-Debug Window) say when you click on one
of these links (you need to have the window open at the time the event
occurs for it to have any effect)?


-D


 On Mon, Dec 10, 2012 at 10:49 AM, Jake Lauer jake.la...@gmail.com wrote:

 Daniel,

 I have attempted to fix the problem by switching my default browser
 between a few of the ones I have installed, but the problem persists. I have
 tried re-installing, but it seems as though Pidgin remembers something about
 previous installs... is there a way to fully uninstall and reinstall?

 --
 Jake Lauer
 http://jakelauer.com



 On Sun, Dec 2, 2012 at 9:46 AM, Daniel Atallah datal...@pidgin.im wrote:

 On Sat, Dec 1, 2012 at 7:58 PM, Jake Lauer jake.la...@gmail.com wrote:
  Hi guys,
 
  I've been using Pidgin for a long time, but recently a problem has
  cropped
  up. I think it might be related to the fact that I switched to Windows
  8
  from Windows 7 recently. Anyway, now, whenever I click on a link of any
  kind
  in Pidgin, nothing happens. The link turns red/purple like it's active,
  but
  the browser doesn't open. I have to copy the link and paste into a
  browser
  to get it to work. Any ideas?


 There's unfortunately quite a bit of misinformation in the responses
 you've gotten so far.

 The browser usage has never been configurable on Windows; Pidgin
 simply uses the system browser (and this is known to work on Windows 8
 - there are a few issues with SSL links not opening correctly, but
 that's a different issue than what you're reporting).

 The solution to the type of problem that you're seeing is almost
 always to reset your default browser in Windows (the best way to do
 this is to switch the default browser to another browser and then
 back).

 The only other possibility that I can think of is that you're running
 Pidgin as a different user than your desktop session (one common way
 that this can happen is if you launch Pidgin using the checkbox on the
 last step of the installer (the ability to do this has now been remove
 to avoid this, and other problems).

 -D

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Re: Links don't open

[Daniel Atallah]

On Sat, Dec 1, 2012 at 7:58 PM, Jake Lauer jake.la...@gmail.com wrote:
 Hi guys,

 I've been using Pidgin for a long time, but recently a problem has cropped
 up. I think it might be related to the fact that I switched to Windows 8
 from Windows 7 recently. Anyway, now, whenever I click on a link of any kind
 in Pidgin, nothing happens. The link turns red/purple like it's active, but
 the browser doesn't open. I have to copy the link and paste into a browser
 to get it to work. Any ideas?


There's unfortunately quite a bit of misinformation in the responses
you've gotten so far.

The browser usage has never been configurable on Windows; Pidgin
simply uses the system browser (and this is known to work on Windows 8
- there are a few issues with SSL links not opening correctly, but
that's a different issue than what you're reporting).

The solution to the type of problem that you're seeing is almost
always to reset your default browser in Windows (the best way to do
this is to switch the default browser to another browser and then
back).

The only other possibility that I can think of is that you're running
Pidgin as a different user than your desktop session (one common way
that this can happen is if you launch Pidgin using the checkbox on the
last step of the installer (the ability to do this has now been remove
to avoid this, and other problems).

-D

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Re: Pidgin Proxy servers

[Daniel Atallah]

On Wed, Nov 28, 2012 at 2:51 PM, Leon Goldstein
lgoldst...@innervisionit.com wrote:

 Compliance=  we us a third party service to capture all instant messages
 and it works by assigning a proxy.


Pidgin has reasonably good proxy support, it supports HTTP, SOCKS4 and
SOCKS5 proxies.

The biggest known gap in functionality that I'm aware of is support
for PAC files.

The only smarsh reference I've heard of was someone who had difficulty
getting the AIM protocol to work through it - it looked like smarsh
was changing something about the server's response to the point where
it was problematic for pidgin.
You can see the thread here:
http://pidgin.im/pipermail/support/2012-July/thread.html#12035

-D


 On Nov 28, 2012, at 2:15 PM, David Woolley for...@david-woolley.me.uk
 wrote:

 Leon Goldstein wrote:

 We are adding compliance of IM for our clients and our compliance
 company is stating that pidgin does not work well with proxy servers.


 I didn't understand compliance on the first reading.  The question was
 compliance with what?  I presume you mean some financial trading rules
 that require all communications to be logged, and not the payment card
 industry rules that require some things should never be logged!

 I wonder if the issue with Pidgin is that, being a multi-protocol
 client, some of the protocols won't be known to the man in the middle
 software, and the security architecture of some of them may be badly
 compromised even though the user is aware of the man in the middle, e.g.
 login credentials may be compromised.

 --
 David Woolley
 Emails are not formal business letters, whatever businesses may want.
 RFC1855 says there should be an address here, but, in a world of spam,
 that is no longer good advice, as archive address hiding may not work.



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Re: Problems with Windows 7?

[Daniel Atallah]

On Tue, Nov 27, 2012 at 3:18 PM, Michael Secord gizmokid2...@gmail.com wrote:
 Please reply to the list and not directly to me to ensure those that can
 help see this.

 As for the error, I'm not entire sure what would cause it, but some others
 from the list may know.

 -Michael

 On 11/27/2012 2:17 PM Shannon Pohrte snpoh...@hotmail.com said unto
 gizmokid2...@gmail.com:

 Hi Michael,
 Pidgin will normally open up to an IRC chat page automatically when I
 start my machine.  Normally it will be open for a few moments and then it
 will say Pidgin is no longer working and will have to be shut down.   I have
 a choice to check online to solve the problem or close the program.
 Checking online never helps. Here is the error I received:

It looks like it's crashing in somewhere in the Yahoo messenger related code.

The instructions for getting a crash report will help get a useful bug report:
https://developer.pidgin.im/wiki/TipsForBugReports#WhattodoifPidgincrashes

SNIP

-D

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Re: AccountsManage AccountsModify Modify Account

[Daniel Atallah]

On Mon, Nov 26, 2012 at 6:49 PM,  lowwa...@tormail.org wrote:
 Dear pidgin support,

 I just installed pidgin over Firefox 10.0.10 on a Windows 7 desktop.  Now
 I’m lost regarding the three tabs in Modify Account.  Under Basic tab:
 Domain:  pidgin.im
 Resource:  blank
 Local Alias:  blank

 Under tabs, “Advanced” and “Proxy” I made no modifications.

 I have no other IM software using the XMPP Protocol.  I receive the message:
 lowwa...@pidgin.im/ disabled
 Not Authorized

What this is saying is that your username/password is incorrect on the
server you're trying to connect to.

Since pidgin.im doesn't operate a public XMPP server, I suspect that
is the primary problem - you need to specify the appropriate domain
for the account that you want to connect to.

-D

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Re: Bonjour for Windows??

[Daniel Atallah]

On Fri, Nov 9, 2012 at 4:54 PM, Elizabeth hungariannarn...@gmail.com wrote:
 Hello,

 I am trying to install Pidgin for an office IM system.  We have all Windows
 computers.  I would like to use Bonjour for Windows to use between the
 computers (all networked), but I could not find Bonjour for Windows.  I
 followed the link here:
 https://developer.pidgin.im/wiki/Protocol%20Specific%20Questions#CanIuseWindowsPidginforBonjour
 and the Apple link led me to a page to install a Bonjour Print Services for
 Windows.  Is this Bonjour for Windows?  How do I use this for logging into
 Pidgin with a Bonjour account?  Can I create a Bonjour account through this,
 or is this not even possible anymore?


Apple's Bonjour for Windows is now distributed with Bonjour Print
Services and not as a standalone installation.  You should be able to
install that and use it to enable the Bonjour functionality in Pidgin.

-D

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Re: Bonjour for Windows??

[Daniel Atallah]

On Fri, Nov 9, 2012 at 5:14 PM, Elizabeth Vecseri
hungariannarn...@gmail.com wrote:
 So how does one set up an account with Bonjour then? And what are the details 
 for entering that into Pidgin?

Please reply to the mailing list instead of to me directly (so that
others can help and/or see the question and answer).

You would just create an account in Pidgin, set your status to
Available, then you should see other people on your network in your
buddy list (and they should see you).

There is no real setup apart from adding an account.

You probably will need to restart Pidgin after installing Bonjour.


 Elizabeth

 Sent from my iPhone

 On Nov 9, 2012, at 4:06 PM, Daniel Atallah datal...@pidgin.im wrote:

 On Fri, Nov 9, 2012 at 4:54 PM, Elizabeth hungariannarn...@gmail.com wrote:
 Hello,

 I am trying to install Pidgin for an office IM system.  We have all Windows
 computers.  I would like to use Bonjour for Windows to use between the
 computers (all networked), but I could not find Bonjour for Windows.  I
 followed the link here:
 https://developer.pidgin.im/wiki/Protocol%20Specific%20Questions#CanIuseWindowsPidginforBonjour
 and the Apple link led me to a page to install a Bonjour Print Services for
 Windows.  Is this Bonjour for Windows?  How do I use this for logging into
 Pidgin with a Bonjour account?  Can I create a Bonjour account through this,
 or is this not even possible anymore?


 Apple's Bonjour for Windows is now distributed with Bonjour Print
 Services and not as a standalone installation.  You should be able to
 install that and use it to enable the Bonjour functionality in Pidgin.

 -D

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Re: Bonjour for Windows??

[Daniel Atallah]

On Fri, Nov 9, 2012 at 5:20 PM, Anderz Olsson anderz.ols...@gmail.com wrote:
 Just don't overflow a buffer in yer chat window, it'll make the
 application crash and whatnot.

Yes, please be aware that if you hold down the Z key on your keyboard
continuously for several hours, you may encounter unexpected behavior.

You also may run into issues if you try to use your keyboard in the
shower, or microwave your mouse - be advised.



 Cheers

 2012/11/9 Daniel Atallah datal...@pidgin.im:
 On Fri, Nov 9, 2012 at 5:14 PM, Elizabeth Vecseri
 hungariannarn...@gmail.com wrote:
 So how does one set up an account with Bonjour then? And what are the 
 details for entering that into Pidgin?

 Please reply to the mailing list instead of to me directly (so that
 others can help and/or see the question and answer).

 You would just create an account in Pidgin, set your status to
 Available, then you should see other people on your network in your
 buddy list (and they should see you).

 There is no real setup apart from adding an account.

 You probably will need to restart Pidgin after installing Bonjour.


 Elizabeth

 Sent from my iPhone

 On Nov 9, 2012, at 4:06 PM, Daniel Atallah datal...@pidgin.im wrote:

 On Fri, Nov 9, 2012 at 4:54 PM, Elizabeth hungariannarn...@gmail.com 
 wrote:
 Hello,

 I am trying to install Pidgin for an office IM system.  We have all 
 Windows
 computers.  I would like to use Bonjour for Windows to use between the
 computers (all networked), but I could not find Bonjour for Windows.  I
 followed the link here:
 https://developer.pidgin.im/wiki/Protocol%20Specific%20Questions#CanIuseWindowsPidginforBonjour
 and the Apple link led me to a page to install a Bonjour Print Services 
 for
 Windows.  Is this Bonjour for Windows?  How do I use this for logging into
 Pidgin with a Bonjour account?  Can I create a Bonjour account through 
 this,
 or is this not even possible anymore?


 Apple's Bonjour for Windows is now distributed with Bonjour Print
 Services and not as a standalone installation.  You should be able to
 install that and use it to enable the Bonjour functionality in Pidgin.

 -D

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Re: Set Pidgin to blink

[Daniel Atallah]

On Wed, Nov 7, 2012 at 11:44 AM, Jo McGinty jacmcgi...@gmail.com wrote:
 Hi,

 I'm new to Pidgin and to the list, and I apologize if this question has been
 answered previously. (I checked online and didn't find an answer.)

 I would like to set he Pidgin icon in the program tray to blink or
 otherwise give a visual alert when a new message has arrived. I see sound
 settings but not visual settings.

 Could someone point me in the right direction?

The Message Notification Plugin (which is distributed with Pidgin)
will help with this.

You can also set the tray icon to blink using the right-click menu.

-D

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Re: pidgin installer always crashes

[Daniel Atallah]

On Tue, Nov 6, 2012 at 12:00 AM, Martin Cruz kilawingu...@gmail.com wrote:

 Hi folks,

 I don't know if this has been reported, but I can't seem to download a
 full copy of the 2.10.6 update of Pidgin. The installer always crashes, with
 the following error:

 Installer integrity check has failed. Common causes include incomplete
 download and damaged media.

 I have tried redownloading the installer several times over the course of
 the past few months, and I've dealt with the same problem again and again.
 I'd appreciate any help you guys might be able to offer.

There haven't been any other reports of this, so my guess is that
there must be an issue that happened when you downloaded it (and
possibly you keep getting it from your cache instead of redownloading
it).
I'd recommend clearing your browser cache, then downloading the file
again from a different sourceforge mirror:
https://sourceforge.net/settings/mirror_choices?projectname=pidginfilename=Pidgin/2.10.6/pidgin-2.10.6-offline.exe

-D

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Re: Get back my settings

[Daniel Atallah]

On Thu, Oct 18, 2012 at 10:42 AM, Yitz Herskowitz y...@chspayroll.com wrote:
 Hi All,



 I changed the path to my logs by setting the purplehome environment variable
 but now I would like to switch it back. I deleted the variable but pidgin
 did not revert to my old settings, buddy list, etc…. Is there something I’m
 missing? Did I lose everything? I hope not. I still see my old logs in my
 appdata location so I’m assuming everything is still there except how do I
 get pidgin to look there again?

Changing PURPLEHOME wouldn't do anything to your previous settings, so
unless they were cleaned out in some other way (which is probably not
the case if you can see the old files in the appdata location), your
settings should be fine.

Environment variables are inherited from a parent process, so
depending on how you launch pidgin, your change may not have taken
effect.  A guaranteed way to make sure that a new Pidgin instance sees
your current environment variables is to log off and back in or
reboot.

-D

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Re: Windows video support

[Daniel Atallah]

On Sat, Sep 29, 2012 at 4:50 PM, YuGiOhJCJ Mailing-List
yugiohjcj-mailingl...@laposte.net wrote:
 What is the reason to disable the video on the Windows version?

It's more that it never was enabled than it being explicitly disabled.

 Is there a way to compile pidgin for Windows in order to enable this feature?

It's a matter of getting all of the dependencies compiled and
packaged.  If there were an easy reliable way to do so, we would be
shipping pidgin with VV support.  Patches are welcome.

-D

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Re: screen name

[Daniel Atallah]

On Mon, Oct 1, 2012 at 12:11 PM, Denise Lowe den...@squaretrade.com wrote:
 My screen name is showing up as null null. Please advise how I can correct
 it. My account name is den...@squaretrade.com.


This sounds like something that you should seek support from your IT
department about; Pidgin wouldn't be explicitly setting those values.

-D

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Re: Window pop-up in Windows 7

[Daniel Atallah]

On Wed, Sep 19, 2012 at 10:21 AM, Christopher Hebblethwaite
chris.hebblethwa...@oswego.edu wrote:
 We just moved to Windows 7 on one of our reference desk computers and I
 notice that when a new chat session opens, the Pidgin chat window is hidden
 (or minimized).  The Pidgin icon in the task bar flashes and we have Pidgin
 setup to alert us with a sound so there are some flags that a new session
 has come in.  In XP, the new chat window automatically appeared on top of
 the other windows so it was very visible.  The flashing icon helps but we
 are use to new session appearing in our face so to speak.

 Is this change a function of how Windows 7 works and is there some way
 people have figured out how to get new chat sessions to appear on top when
 it comes in?  I haven't found any setting in Pidgin or Windows that help
 with this.

The Message Notification plugin (which is shipped with Pidgin)
provides a number of notification options that should help.

-D

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Re: SSL

[Daniel Atallah]

On Sun, Sep 16, 2012 at 12:46 PM,  england1...@tormail.org wrote:
 Hi, can you tell me if I use 443 port in the 'advanced' tab in 'edit
 account' that it will automatically make the connection through SSL?
 Thanks.

No, changing the port will not automatically make the connection use SSL.

-D

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Re: SSL

[Daniel Atallah]

On Sun, Sep 16, 2012 at 5:40 PM,  england1...@tormail.org wrote:
 On Sun, Sep 16, 2012 at 12:46 PM,  england1...@tormail.org wrote:
 Hi, can you tell me if I use 443 port in the 'advanced' tab in 'edit
 account' that it will automatically make the connection through SSL?
 Thanks.

 No, changing the port will not automatically make the connection use SSL.

 -D


 Thanks. Is there a way to connect with SSL with ICQ in pidgin? Because I
 can not see an option to do it in 'edit account'. Thanks.

Please reply to the mailing list and not to me directly.
I don't know the answer to your question, but perhaps someone else does.

-D

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Re: Pigeon timestamp

[Daniel Atallah]

On Thu, Sep 13, 2012 at 8:56 AM, holly marry holly.ma...@oracle.com wrote:
 How do I change the timestamp on my pigeon messages.  It's an hour behind
 the clock on my computer?

Did you try restarting pidgin?

The case I've seen where this happens is that if you change your OS
timezone while Pidgin is running, it requires the process to be
restarted for it to be able to reflect the change.

-D

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Re: Pidgin and security leaks

[Daniel Atallah]

On Wed, Sep 5, 2012 at 4:52 PM, auto59872302 auto59872...@hushmail.com wrote:
 Is it true that Pidgin has a bug that causes it to leak the IP address
 and DNS inquiries even when connected to a Tor proxy? Are there any
 workarounds? Thanks.

I believe that you're referring to
http://developer.pidgin.im/ticket/0, which was resolved with the
2.8.0 release.

-D

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Re: URI protocol for invoking pidgin

[Daniel Atallah]

On Thu, Aug 30, 2012 at 9:27 PM, Steven Gauna smcga...@gmail.com wrote:
 Hmm, I am seeing something different than you Mohamed.

 I've opened up Firebug's javascript console in Firefox and entered the
 command:

 window.location='xmpp:user.n...@oracle.com?message;body=SR 12345';

 I opened up Pidgin's debug log and saw the following:
 (18:07:43) winpidgin: Got protocol handler request:
 xmpp:user.n...@oracle.com?message;body=SR%2012345
 (18:07:43) util: Processing message
 'user.n...@oracle.com?message;body=SR%2012345' for protocol 'xmpp' using
 delimiter ';'.

 What I saw in my conversation window was exactly:
 SR%2012345

 In the documentation on
 http://xmpp.org/extensions/xep-0147.html#actions-message, it seems to say
 that the %20 should be translated to a space, but that is not what I am
 seeing.  Using latest version of pidgin on Windows with the following
 protocol handler:
 C:\Program Files (x86)\Pidgin\pidgin.exe --protocolhandler=%1

 Running the following command:
 C:\Program Files (x86)\Pidginpidgin
 --protocolhandler=xmpp:user.n...@oracle.com?message;body=SR%2012345

 Results in the same behavior.  However, running:
 C:\Program Files (x86)\Pidginpidgin
 --protocolhandler=xmpp:user.n...@oracle.com?message;body=SR 12345

 Results in the behavior Mohamed Hamed is reporting.  This seems to be due to
 the fact that Windows has no proper way of escaping spaces in a parameter.
 So 12345 is passed as %2 which is ignored by Pidgin.  Even trying ^ and \
 had no results in escaping the space character.  Although, I think the real
 problem here is that Pidgin does not seem to be decoding the body parameter
 as expected.  At least not for me.

 Anyone else getting different results?

I can recreate this; it seems libpurple should be unescaping the
parameter, but that doesn't seem to be happening.
I guess the thing to do is to file a ticket - if it has a good patch
attached to it, I'll be happy to commit it. :)

The one part that isn't entirely clear to me is whether this should be
done for all protocols or just XMPP - I'm guessing it probably should
be done for everything.

-D

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Re: URI protocol for invoking pidgin

[Daniel Atallah]

On Wed, Aug 29, 2012 at 7:04 AM, Mohamed Hamed mohamed.sa...@oracle.com wrote:

 Hi Support.

 I need to develop html hyperlink to invoke pidgin and open chat window for
 specific body.

 By searching the net. I found that pidgin on my pc has registered the xmpp
 protocol.

 I have used the following :

xmpp: u...@domain.com



 first time, when I clicked the hyper link, I was asked to confirm pidgin
 application, and I did, but nothing happen after that, and the pidgin did
 not open.

 In regedit , this is the configuration of the xmpp protocol



   C:\Program Files\Pidgin\pidgin.exe --protocolhandler=%1



 For debuggin, I tried to run this from command prompt and it did not work.
 It seems that pidgin.exe does not accept any parameter to open a buddy chat
 window.



 Please help how I can implement that.

The URI handling for XMPP accounts follows XEP-0147
(http://xmpp.org/extensions/xep-0147.html).

You need to specify that you want to send a message - the URI handler
can also be used to add buddies and join MUCs:

xmpp:u...@domain.com?message

You can optionally specify the account for the case where you have
multiple XMPP accounts (this is not part of the XEP because the XEP
doesn't consider the case for several accounts) , and an optional
value to pre-populate the message window with:

xmpp:u...@domain.com?account=myusern...@domain.com;message;body=Hi


Note that these will only work if Pidgin is currently running, Pidgin
will not be launched based on a URI handling attempt.

-D

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Re: Pidgin and Jabber

[Daniel Atallah]

On Tue, Aug 28, 2012 at 11:03 PM, auto59872302
auto59872...@hushmail.com wrote:
 Using Windows 7.  Suddenly my Jabber account set up in Pidgin will not
 make a connection. Normally, I make the connection over a tor proxy
 without any problem. Has something changed I am not aware of?  How can I
 go about finding out the cause of this problem?  :(

Is this a jabber.org account?

If so, the problem is that jabber.org had moved the server and has
updated the SRV DNS record to point to the new server - since you're
using Tor, DNS SRV is disabled because that can't be done through
SOCKS5, so Pidgin doesn't know which server to connect to.  You may
specify hermes.jabber.org in the Connect server field of the
Advanced settings of your account to make Pidgin to connect to the
new server.

-D

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Re: Strange bug.

[Daniel Atallah]

On Wed, Aug 29, 2012 at 5:04 AM, Mateusz Zalega
mateusz.zal...@gmail.com wrote:
 My pidgin crashes when i try to send a certain URL to my friend:
 http://www.ebay.com/itm/Support-the-Troops-World-War-II-Propaganda-Art-Poster-24-x-36-inches-A6937-/261082340167?pt=Art_Postershash=item3cc9b85b47


This works fine for me.

Which Operating System and Version of Pidgin (Help-About) are you using?

-D

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Re: Strange bug.

[Daniel Atallah]

Please reply to the support mailing list and not to me directly.

Please follow the instructions at
http://d.pidgin.im/wiki/GetABacktrace to get a backtrace and report it
accordingly.

-D

On Wed, Aug 29, 2012 at 11:48 AM, Mateusz Zalega
mateusz.zal...@gmail.com wrote:
 Gentoo,
 Pidgin 2.10.6 (libpurple 2.10.6),
 no plugins enabled.

 Thanks for running this project!

 --
 Mateusz loonquawl Zalega (mobile)


 Daniel Atallah datal...@pidgin.im wrote:

On Wed, Aug 29, 2012 at 5:04 AM, Mateusz Zalega
mateusz.zal...@gmail.com wrote:
 My pidgin crashes when i try to send a certain URL to my friend:
 http://www.ebay.com/itm/Support-the-Troops-World-War-II-Propaganda-Art-Poster-24-x-36-inches-A6937-/261082340167?pt=Art_Postershash=item3cc9b85b47


This works fine for me.

Which Operating System and Version of Pidgin (Help-About) are you using?

-D

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Re: Pidgin and Jabber

[Daniel Atallah]

On Wed, Aug 29, 2012 at 4:23 PM, John A. Wallace jw72...@verizon.net wrote:
 usern...@hermes.jabber.org/ disabled
 XMPP stream header missing

You changed the Domain to hermes.jabber.org, you need to change that
back and change the Connect Server (which is in the Advanced tab of
the account options).

-D

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Re: Pidgin timestamps

[Daniel Atallah]

On Fri, Jul 27, 2012 at 2:32 AM, Trent Cheetham karand...@gmail.com wrote:
 My pidgin timestamps are two hours earlier than my local time (Which is
 correct in windows). Any suggestions for getting them in sync?

Which timezone is Windows set to?

Did you change it since the last time you rebooted?

-D

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Re: Pidgin timestamps

[Daniel Atallah]

On Fri, Jul 27, 2012 at 9:40 AM, Trent Cheetham karand...@gmail.com wrote:
 Hi, thanks!

 My Pidgin is set to GMT +8, Perth time (where I am).

 I have change my system time recently but maybe I haven't restarted my PC
 since then

You hopefully shouldn't need to reboot, but you probably do need to
restart pidgin for it to notice the change.

Please reply to the support mailing list instead of to me directly.

-D

 On Fri, Jul 27, 2012 at 9:22 PM, Daniel Atallah datal...@pidgin.im wrote:

 On Fri, Jul 27, 2012 at 2:32 AM, Trent Cheetham karand...@gmail.com
 wrote:
  My pidgin timestamps are two hours earlier than my local time (Which is
  correct in windows). Any suggestions for getting them in sync?

 Which timezone is Windows set to?

 Did you change it since the last time you rebooted?

 -D



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Re: ref : Pidgin and Smarsh support

[Daniel Atallah]

On Thu, Jul 26, 2012 at 1:44 PM, Paul A. Brophy
paul.bro...@lightindustries.com wrote:
 Hi Daniel

 I am wondering if you have any update to this or do you need me to do 
 anything additional testing?

I don't have any updates for you;  I'm not at all familiar with smarsh
apart from in the context of this issue.

It sounds like the smarsh proxy must look different enough to pidgin
than the native service (or vice versa) that it causes some sort of
problem.

Someone more familiar with the AIM protocol might have a guess as to
what kind of issues it is, but since nobody has spoken up, my guess is
that is not the case.

It isn't at all impossible that it is a bug in Pidgin that is the
problem, but we aren't in a position to investigate the situation with
this third party service - if a specific bug can be identified (e.g.
information from smarsh saying we're receiving 'x' when we expect to
get 'y'), we'd be happy to look into it.

-D


 Thx
 Paul

 -Original Message-
 From: Paul A. Brophy
 Sent: Friday, July 13, 2012 3:13 PM
 To: Daniel Atallah
 Cc: support@pidgin.im
 Subject: RE: ref : Pidgin and Smarsh support

 Hi Daniel

 Attached is the latest debug file that would have the exact problem that I 
 cannot connect to aim anymore. It will connect for a second and then 
 disconnect.

 Anything else you need, please let me know.

 Thx
 Paul

 -Original Message-
 From: Paul A. Brophy
 Sent: Friday, July 13, 2012 3:00 PM
 To: 'Daniel Atallah'
 Cc: support@pidgin.im
 Subject: RE: ref : Pidgin and Smarsh support
 Importance: High

 Hi Daniel

 Thanks for your email and help. I have talked to the support at smarsh and 
 they are next to useless for help. They only recommend Trillian and have 
 never heard of Pidgin.

 The problem that I have is that it will work sometimes but other times it 
 will not work.

 Attached are the debug logs of when it did and did not work.

 I had 2 AIM accounts that I was testing with. Light8223 was used to connect 
 directly to the AIM servers as normal and the paul.bro...@lightindustries.com 
 AIM account was setup to work through the Smarsh server for archiving.

 Debug log called working log.txt :
 This is the first connection of the day and worked as normal. You maybe able 
 to see the connections and all the access going through the system. This may 
 be a good log as a marker as to how it should work.

 Debug log called debug1.txt
 This is after I disconnected from the first connection and reopened the 
 application and tried to work again.

 Debug log called debug failed
 This should show that it disconnected but then allowed me to reconnect again.

 Debug log called  debug failed2
 This is when I tried the pidgin application from another computer and 
 connected fine. I then tried to connect from computer 1 and it failed again.

 Please let me know if there is anything else I can do or change or if there 
 is anything else you need to help diagnose or understand where the problem 
 could be.

 Any help is greatly appreciated.

 Thx
 Paul

 -Original Message-
 From: daniel.atal...@gmail.com [mailto:daniel.atal...@gmail.com] On Behalf Of 
 Daniel Atallah
 Sent: Monday, July 02, 2012 10:32 AM
 To: Paul A. Brophy
 Cc: support@pidgin.im
 Subject: Re: ref : Pidgin and Smarsh support

 On Thu, Jun 28, 2012 at 11:00 AM, Paul A. Brophy 
 paul.bro...@lightindustries.com wrote:
 I am trying to use Pidgin with Smarsh IM archiving using the AIM
 service as one of my IM mediums.

 Smarsh hosted IM proxy information :
 http://www.smarsh.com/instant-message-archiving

 Smarsh hosted IM proxy setup for Trillian :


 https://app.smarsh.com/prinsite/my/c_helpfaq.aspx?pf=1view=entrys_fa
 q_id=168


 https://app.smarsh.com/prinsite/my/c_helpfaq.aspx?pf=1view=entrys_fa
 q_id=301


 the settings in Pidgin that I am using are the following for AIM and
 Smarsh Proxy


 These settings work for the first time you log in using them to AIM
 through Pidgin but after X times logging in and out, it will fail and say :

 X times can be from 2 to 5 times but after I get this message, I
 cannot log back into AIM until I remove the account and then re-add it
 again to Pidgin.

 I do not have these issues when using Trillian but with Trillian I
 have to use the Port 5192 instead of with Pidgin Port 5191.

 Is there anything else I can do to get this working or could you
 suggest for me to try to make this work?

 Without a debug log (Help-Debug Window) from when the disconnection occurs, 
 we have no idea what is going on.

 This is probably something you should seek support from the smarsh folks for 
 - odds are if it doesn't just work, there will be nothing that we can do 
 about it from our end.

 -D



 This message is for information only, and unless otherwise specified, it does
 not constitute a binding commitment by Light Industries Service Corporation..

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Re: Disconnect reconnect issue

[Daniel Atallah]

On Thu, Jul 19, 2012 at 10:30 AM, Dave Haskel dave.has...@gmail.com wrote:
 I'm having this issue while using Pidgin on a server running Openfire Spark.
 Everything works, but other users complain that I disconnect and reconnect
 randomly. I don't notice this behavior at all, but they say they see this in
 their chat windows:

 *** Dave Haskel is online at 10:17 AM
 *** Dave Haskel is online at 10:19 AM

 I have disabled all of the plugins except for Autoaccept, History, Expand
 URLS, and Psychic mode

 Any ideas?

If you have the debug window (Help-Debug Window) open at the time the
disconnection occurs, the log should be helpful in understanding
what's going on.

-D

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Re: Disconnect reconnect issue

[Daniel Atallah]

On Thu, Jul 19, 2012 at 11:20 AM, Amy Crawley amy.craw...@oracle.com wrote:
 Hello.

 Can you please remove me form this Alias,

You can remove yourself from this mailing list using the link at the
bottom of each email.

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Re: Disconnect reconnect issue

[Daniel Atallah]

On Thu, Jul 19, 2012 at 1:44 PM, Dave Haskel dave.has...@gmail.com wrote:
 Sorry I am on a corporate network and this method of support is search
 engine-indexable. Can I contact support privately and directly?

The only support that's available is community support via this mailing list.

If you're concerned about the contents of the debug log, feel free to
edit it and remove any references to data you consider sensitive
before posting it.

-D

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Re: Prevent users from adding external IM

[Daniel Atallah]

On Thu, Jul 12, 2012 at 4:50 PM, Daniel Lopez dlo...@lonestarlegal.org wrote:
 Greetings, I was wondering if there is a way to customize the installation
 to prevent regular users from adding external IM services to the Pidgin
 client such as AIM, gtalk, msn, yahoo, ect? We have an internal XMPP IM
 server (OpenFire) linked to our AD with LDAP and would like to limit the
 users to just that.

No, this isn't really possible.

I assume that this is on Windows, in which case, you can delete all
the protocol plugins apart from the XMPP plugin (libxmpp.dll) and it
will eliminate support for other protocols, but you're not going to be
able to prevent people using other XMPP accounts (like Google Talk).
There also will be nothing preventing people from putting back the
plugins (either in the global location or in the user-specific
location).

A more appropriate way to do block access to services that you don't
want people to access would be to use some sort of firewall to prevent
the network traffic.

-D

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