Re: [AI] information required about reservation of ticketsin trains(An Additional Query)

Fri, 06 Feb 2009 10:21:27 -0800 

Hi Prashant
It is really a grate effort I hope, something can be done on this issue with serious initiatives. Go ahead we all are with you. ----- Original Message ----- From: "Prashant Verma" <pr_ve...@hotmail.com> 
To: <accessindia@accessindia.org.in>
Sent: Friday, February 06, 2009 8:47 PM
Subject: Re: [AI] information required about reservation of ticketsin trains(An Additional Query) 



Hello,

The fact that persons with disabilities  are forced to go to the railway 
counters for concessional reservation  has been a concern for me. Due to 
inaccessibility of the public transport, buildings & environment & 
mobility issues, PwDs would have been greatly benifitted if online 
reservation was available to them. I had tried to do a little on this 
issue& had sent some suggestions to the IRCTC. Seee their reply & my email 
below. I urge all of you to take some steps in this direction. You may 
start by writing an email to IRCTC.
And a question for the lawyers on the list - is this a denial of equal 
opportunity?

--------------------------------------------------
From: <seh...@irctc.co.in>
Sent: Friday, March 30, 2007 10:04 AM
To: <pr_ve...@hotmail.com>
Subject: Re: Fw: Inaccessibility of the online PRS system for the disabled


Dear Mr.Varma,
Thanks for your suggestion. The facility of booking no concessions not
available on online Reservation System except Sr.Citizens are allowed 30%
concession. For other concessions the letter of Authority is to be
verified and after issue of tkt the Concession letter has to be submitted
to Accounts deptt.and Audit deptt. Hence no other Concession is allowed.
The suggestion for verification and collection  in train is not possible.
Suppose a person has booked a tkt from Mumbai to travel upto Jammu. The
TTE of northern Railway is working on the train and has colleted the
oncession
at New Delhi. The Accounts office Mumbai requires the Concession. How he
will send the Concession? This is not possible at all to link all
concessions and will lead to corruption. We regret for the same.

Regards,
Sehgal.

----- Original Message -----
From: Prashant Verma
To: c...@irctc.co.in
Sent: Tuesday, March 27, 2007 10:43 PM
Subject: Inaccessibility of the online PRS system for the disabled



To whom it may concern:

Subject: Inaccessibility of the online PRS system for the disabled

I wish to draw your attention to the fact that persons with disabilities

who are entitled to concessional travel in Indian Railways are not able 
to

use the online reservation system provided by your website.



This is because as of now for booking concessional tickets, disabled
persons are required to produce their Railways Concession Certificate

which is also a proof of their physical disability at the ticket 
counters.




Although your website allows issue of concessional tickets to senior
citizens subject to their producing age proof during travel, no similar
arrangement has been worked out for the disabled.




The internet based railways reservation system can greatly benefit 
people

with disabilities   as they generally find it difficult to travel to the

ticket booking centres due to the inaccessibility of the transport 
system
and buildings. But for this you have to allow them to book tickets 
online.
This can definitely be worked out as already done for senior citizens. 
Any

of the following arrangements can be made-




1. Disabled persons can book their tickets online where they are 
required

to fill in the details of their concession certificate. The TTE can then
verify the original concession certificate during travel.


2. The railways can start a registration of the concession certificates 
of

the disabled. A disabled person on getting his railways concession

certificate verified & registered could get a registration number from 
you

which could be used while booking concessional tickets.



I wish to make a presentation before the concerned authority in your

organisation on this matter on behalf of The National Association for 
the
Blind. Please provide me the contact details of the appropriate 
authority

who could take a decision on this matter and give us an appointment at a
time convenient to you.



Prashant Ranjan Verma

Project Manager

National Association for the Blind

Sec-5, R.K. Puram, New Delhi- 22 India

Website: www.nabdelhi.org

Email:n...@vsnl.com

Office Phone: +91 11 26102944



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From: "Asudani, Rajesh" <rajeshasud...@rbi.org.in>
Sent: Friday, February 06, 2009 1:35 PM
To: <accessindia@accessindia.org.in>

Subject: Re: [AI] information required about reservation of ticketsin 
trains (An Additional Query)



No, as of now.

Rajesh

-----Original Message-----

From: accessindia-boun...@accessindia.org.in 
[mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Viraj

Sent: Friday, February 06, 2009 12:52 PM
To: accessindia@accessindia.org.in

Subject: Re: [AI] information required about reservation of tickets in 
trains (An Additional Query)



Can tickets on concession be availed in online or telephone booking 
through

cash card?
----- Original Message -----
From: "Asudani, Rajesh" <rajeshasud...@rbi.org.in>
To: <accessindia@accessindia.org.in>
Sent: Friday, February 06, 2009 11:03 AM
Subject: Re: [AI] information required about reservation of tickets in
trains



I can only say that unfortunately, both the things are true.

Rajesh

-----Original Message-----
From: accessindia-boun...@accessindia.org.in
[mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Rohiet A.
Patil
Sent: Thursday, February 05, 2009 8:49 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] information required about reservation of tickets in
trains

Hi!

I would like to notice 2 more things. Some times partly blind persons 
face

problem in getting concession in railway fare dispite of having valid
concession certificate authorised by medical official.

One more thing is there is no information abailable regarding hp quota 
on

railway call centre (139). So that we have to look on the internet
compelsarily.
Regards,
Rohiet Patil
----- Original Message -----
From: "Asudani, Rajesh" <rajeshasud...@rbi.org.in>
To: "K .RAGHURAMAN" <thinkdontbl...@gmail.com>;
<accessindia@accessindia.org.in>
Sent: Thursday, February 05, 2009 10:26 AM
Subject: Re: [AI] information required about reservation of tickets in
trains



Friends

I am not at all amazed at the utter confusion prevailing about various
facilities to disabled in Indian railways.
So, following points are offered to clarify the matter:


1. Blind concession and HP quota are two different things: blind
concession is available in first and second AC. at rate of 50% and is
called handicapped higher class concession, and in third AC and sleeper

class at the rate of 75% for both self and escort on production of 
valid

railway concession certificate, and is called blind lower class
concession. HP quota is a quota of two berths available only in sleeper

class to the disabled persons including blind. Due to its terminology 
it

is arbitrarily denied to blind travelers as rightly pointed out. they
interpret the word handicapped as meaning only orthopedically disabled.

So, we should insist on uniform nomenclature. Besides, a blind person 
can
get concession in any class, and even berth in HP quota in sleeper 
class

without escort unlike orthopedically disabled.

2. The handicapped or disabled coach is an altogether different coach 
of

four berths attached at the extremities of wrack with a lot of lacunae,
as
said.
3. However, recently, railways is further confusing the matters by
extending the scope of hp quota even to reserve those four berths in
disabled coach, whereby two undesired things result:

a. the person getting berths in hp quota may get them in regular 
sleeper

class or in disabled coach. and
b. the status of that disabled coach is reserved as well as ordinary,
which results in chaos.


4. All this is in addition to arbitrariness which reservation clerks 
and
supervisors indulge in, because any wrong issue of concession tickets 
is

penalized by recovering the differential amount from their salary. And
all

this is again in addition to indiscriminate entry into disabled coach 
by
all and sundry and greed of GRP AND RPF in expelling them at the 
precise

moment of departure of train.
Situation is slightly better in south, I think.


Rajesh

-----Original Message-----
From: accessindia-boun...@accessindia.org.in
[mailto:accessindia-boun...@accessindia.org.in] On Behalf Of K
.RAGHURAMAN
Sent: Wednesday, February 04, 2009 10:45 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] information required about reservation of tickets in
trains

there are also many problems in this coach for the disabled. 1 there is
no

railway official to take care of the passengers travelling in this 
coach.

2
the coach is totally disconnected from all other compartments that is
there

is no vestibule to move from one compartment to another. 3 no 
connection

with the pantry car. 4 more importantly at the max only 8 passengers
along
with the escorts can travel. this mail is not to harm or defame anyone
but

to highlight the real condition of the coach. so please think about 
this

and
take these maters also to the higher officials in the railways and ask
for
at least 40 seats  and all other facilities  like the sighted to have a
decent and comfortabble journey. regards raghu.
----- Original Message -----
From: "Asudani, Rajesh" <rajeshasud...@rbi.org.in>
To: <accessindia@accessindia.org.in>
Sent: Wednesday, February 04, 2009 1:56 PM
Subject: Re: [AI] information required about reservation of tickets in
trains



It is very much available to VI, and is called: HP quota.
The arbitrary denial can well be countered by compelling them-railway
rank
and file-to enter the data in the system for booking and selecting hp
quota.

The system accepts it duly. However, I am afraid if they are not 
willing

to key in the data in system, a blind person single handedly can not

prevail upon them to do so, practically speaking and the issue should 
be

taken up at higher levels of the concerned station by advocacy groups
and
awareness spread.

Rajesh

-----Original Message-----
From: accessindia-boun...@accessindia.org.in
[mailto:accessindia-boun...@accessindia.org.in] On Behalf Of
tirumangalam
sandeep
Sent: Wednesday, February 04, 2009 11:23 AM
To: accessindia@accessindia.org.in
Subject: [AI] information required about reservation of tickets in
trains

good morning to all accessindia members
recently i went to a railway reservation counter to reserve tickets
with the railway concession form for the blind but the waiting list
was above 250 so i asked the person sitting in the counter to give me
a ticket in the disabled quota which he refused saying that visually
impaired are not given tickets in the disabled quota on asking about
the previous time that another person had given me in that quota he
refused saying "i dont know how that person  gave you that time" and
shouted at me to talk the ticket in the waiting list or leave
dear AI member i wanted suggestions is the disabled quota available
for the VI persons or not




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