768k for video stream? I thought that would only do the lowest quality Netflix and that's talking 5 years ago
— Sent from Mailbox On Sat, Oct 4, 2014 at 11:32 PM, David Milholen via Af <af@afmug.com> wrote: > We had no choice after deploying the 450 and offering up a handful of > capacity for a competitive rate which basically put us at capacity in > less than 6 months with out the numbers we wanted to see. So, since we > had not raised rates in 10yrs we had no choice but to regroup and look > at how we compare to our local cable. Really we have the upper hand > because of what we do as a wireless > industry. The whole hybrid solution is the key. Basically WIsps offer > fiber to the home via fixed connections from a fiber carrier. Cable > isnt even close due to the party line affect. Cambium gives us a > scheduler that enables a VC per sub so we can imitate carrier class > connections for a much lower price than what a carrier would serve while > still making money doing it. > So we can market a wonderful new buzz word called hybrid until it dies > we will roll with it but so far the response has been very positive for > the new price plans we now offer. Our 5x5 plan is a 5Mbs/5Mbs Down/Up > for $75.00 monthly. We limit our basic which is 3x1 @ $50.00 to only > one video stream @ 768k per one device per account. > On 10/4/2014 7:27 PM, That One Guy via Af wrote: >> i rarely have good to say about the way my boss runs things, but he is >> a magician at the rate plan changes. we have never directly raise >> prices, for the most part we have always either kept them the same >> price or lowered the cost to stay where you are at. usually any rate >> plan changes come with the option to get more for less, knowing full >> well that they ultimately will move up a tier in the future because >> they want more. since we quit directly selling the speed and moved to >> consumption based pricing it gives a lot more leverage to make global >> changes with a limited demand increase on the infrastructure. It costs >> us alot less to offer more consumption than to offer more speed, and >> everything is moving to consumption based anyway, whether you like it >> or not. our absolute lowest tier is marketed as an email only plan >> with a 5gb cap to throttled speed. but we actually moved it to 10gb >> because there were too many hitting 6gb that would have needed to move >> up a tier just to get an extra gb, easier to raise it for free, and we >> still get about a 50% take rate to the next tier anyway. things like >> that are how we are able to raise prices without actually raising >> prices. Because of it, even though we went through a negative customer >> growth (i like that buzz word) our profits increased, and now that we >> are on a positive customer growth trend, that profit increases quickly >> which is why we just dropped over 100k buying up the available 320 >> market at the time (yeah, we were one of the ones that helped cause >> that). I wish I could provide the specific details of the two major >> rate changes in the last five years, because they were both pretty >> ingenious, ultimately getting customers to thank you for raising their >> prices, just by giving them ownership of the decision. >> >> On Sat, Oct 4, 2014 at 5:12 PM, David Milholen via Af <af@afmug.com >> <mailto:af@afmug.com>> wrote: >> >> This is what we have done.. >> >> >> On 10/4/2014 4:02 PM, Jon Langeler via Af wrote: >>> Yeah I wouldn't raise prices on a 900SM customer. Get ready to >>> overhaul the network with faster options before charging more. >>> But definitely charge more as opposed to going cheaper. Markets >>> may vary... >>> >>> Jon >>> >>> >>> On Oct 4, 2014, at 4:54 PM, Paul McCall via Af <af@afmug.com >>> <mailto:af@afmug.com>> wrote: >>> >>>> Very good input from all of you! >>>> >>>> *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Ken >>>> Hohhof via Af >>>> *Sent:* Saturday, October 04, 2014 4:32 PM >>>> *To:* af@afmug.com <mailto:af@afmug.com> >>>> *Subject:* Re: [AFMUG] How frequently have you had a price increase? >>>> >>>> Everyone seems to expect our prices will go down, it’s the >>>> Internet after all, everything is supposed to get cheaper until >>>> it’s free, right? We haven’t raised prices in 10 years, and we >>>> are feeling some pressure to lower prices about 10%, I guess >>>> that’s from competition though and it sounds like you don’t have >>>> too much of that problem. >>>> >>>> JAB has people here expecting $40/$50/$60 for 5M/10M/15M speed. >>>> They do have an equipment fee and a support plan in the fine >>>> print though. >>>> >>>> One school of thought is you gotta have added fees, otherwise >>>> you just look more expensive in a comparison. (And people do >>>> compare prices, even if the other guys can’t get them service.) >>>> Another school of thought is, if you do a price increase, make >>>> it big enough you don’t have another one in a year. Although >>>> that never seems to stop the cable companies. Another school of >>>> thought is to make it look like you are giving them something >>>> for the price increase, that’s the game the cablecos play, more >>>> content. Not sure what you could give away though, if you are >>>> already at 5M and unlimited usage. I guess as long as you are >>>> saying “up to”, you could raise the number. >>>> >>>> *From:*Paul McCall via Af <mailto:af@afmug.com> >>>> >>>> *Sent:*Saturday, October 04, 2014 3:00 PM >>>> >>>> *To:*af@afmug.com <mailto:af@afmug.com> >>>> >>>> *Subject:*[AFMUG] How frequently have you had a price increase? >>>> >>>> We are thinking of raising our prices on our residential basic >>>> plan. Some of our customers have been on the same priced plan >>>> for 7 years (or more). Around $ 45 / month for “up to >>>> 5Mbit/1Mbit”. Probably 25% of those customers, we are the only >>>> “good” source for Internet. The rest have varying levels of DSL >>>> or cable options. >>>> >>>> Thinking of bumping those customers to $ 49. Maybe a little >>>> more, haven’t decided. >>>> >>>> How do you handle price changes and/or on your customers on >>>> “rolling contracts” ? >>>> >>>> Paul >>>> >>>> Paul McCall, Pres. >>>> >>>> PDMNet / Florida Broadband >>>> >>>> 658 Old Dixie Highway >>>> >>>> Vero Beach, FL 32962 >>>> >>>> 772-564-6800 <tel:772-564-6800> office >>>> >>>> 772-473-0352 <tel:772-473-0352> cell >>>> >>>> www.pdmnet.com <http://www.pdmnet.com/> >>>> >>>> pa...@pdmnet.net <mailto:pa...@pdmnet.net> >>>> >> >> -- >> >> >> >> >> -- >> All parts should go together without forcing. You must remember that >> the parts you are reassembling were disassembled by you. Therefore, if >> you can't get them together again, there must be a reason. By all >> means, do not use a hammer. -- IBM maintenance manual, 1925 > --
