First, change the names of your rate plans. Make the current lowest plan the “economy” plan. Then next month, tell people that so few are on the economy plan that you are going to eliminate it and move them up one notch.
From: Paul McCall via Af Sent: Saturday, October 04, 2014 2:00 PM To: af@afmug.com Subject: [AFMUG] How frequently have you had a price increase? We are thinking of raising our prices on our residential basic plan. Some of our customers have been on the same priced plan for 7 years (or more). Around $ 45 / month for “up to 5Mbit/1Mbit”. Probably 25% of those customers, we are the only “good” source for Internet. The rest have varying levels of DSL or cable options. Thinking of bumping those customers to $ 49. Maybe a little more, haven’t decided. How do you handle price changes and/or on your customers on “rolling contracts” ? Paul Paul McCall, Pres. PDMNet / Florida Broadband 658 Old Dixie Highway Vero Beach, FL 32962 772-564-6800 office 772-473-0352 cell www.pdmnet.com pa...@pdmnet.net
