No rss feed for ou favorite PodCatcher Apps??? -TJ
On Thu, Oct 9, 2014 at 9:55 AM, Glen Waldrop via Af <[email protected]> wrote: > Thanks for the input everyone. > > I'm probably going to swap them to my speed config. I've already spoken to > most of them and the previous owner told them I was going to make a few > changes to improve the performance of the system. > > > > > ----- Original Message ----- > > *From:* Jeremy via Af <[email protected]> > *To:* [email protected] > *Sent:* Thursday, October 09, 2014 9:33 AM > *Subject:* Re: [AFMUG] Purchasing another WISP > > We grandfathered all plans on the WISP I purchased. They are > grandfathered indefinitely, but will go away if you ever upgrade. In that > respect, we did it sort of like the cellular companies. They had an > elderly discount and those people pay $26.20. They were told that it was > up to 1Mbps with a 5GB monthly cap. We raised it to 5Mbps with a 25GB > monthly cap, since there were no limits being enforced before and people > were actually seeing as much as the antenna would pull at that time. Most > everyone has moved up due to the monthly bandwidth. The few that kept the > plan don't use that much data at all. Only one downgraded to our $20 plan. > > On Thu, Oct 9, 2014 at 5:29 AM, Gino Villarini via Af <[email protected]> > wrote: > >> Yea! Is either that or he has pneumonia… please shut down you mic… >> >> >> >> Gino A. Villarini >> President >> Aeronet Wireless Broadband Corp. >> www.aeronetpr.com >> @aeronetpr >> >> >> >> From: "[email protected]" <[email protected]> >> Reply-To: "[email protected]" <[email protected]> >> Date: Thursday, October 9, 2014 at 3:02 AM >> To: "[email protected]" <[email protected]> >> >> Subject: Re: [AFMUG] Purchasing another WISP >> >> Was Dennis having a baby? >> >> On Wed, Oct 8, 2014 at 2:02 PM, Randy Cosby via Af <[email protected]> wrote: >> >>> Be sure to shut your mic off if you're not "on the air" :) >>> >>> >>> On 10/8/2014 1:29 PM, Dennis Burgess via Af wrote: >>> >>> We just went though a great ISP Radio episode with Jeff Kohler from >>> Jab Wireless on Acquisitions! Check out the download! >>> >>> >>> >>> >>> >>> Dennis Burgess, CTO, Link Technologies, Inc. >>> >>> [email protected] – 314-735-0270 – www.linktechs.net >>> >>> >>> >>> *From:* Af [mailto:[email protected] <[email protected]>] *On >>> Behalf Of *Jerry Richardson (airCloud) via Af >>> *Sent:* Wednesday, October 08, 2014 1:06 PM >>> *To:* [email protected] >>> *Subject:* Re: [AFMUG] Purchasing another WISP >>> >>> >>> >>> It's all in how you manage the changes. >>> >>> >>> >>> Send a letter welcoming them to the family. Outline some of the steps >>> you have taken to improve service, and that your company takes a very >>> proactive approach to network monitoring, uptime, and performance. Let them >>> know how to get customer support and how to contact your various >>> departments. Taking these steps will increase retention, and sets the tone >>> for what they can expect from their new provider. >>> >>> >>> >>> Additionally, describe the new plan options are and what plan they will >>> be transferred to. If someone doesn't like their new plan, let them know >>> what the upgrade options are. They can choose to upgrade or go somewhere >>> else. >>> >>> >>> >>> >>> >>> >>> >>> On Wed, Oct 8, 2014 at 10:02 AM, That One Guy via Af <[email protected]> >>> wrote: >>> >>> Take a page out of JABs handbook and just tell them to go &^%$ >>> themselves if they dont like it >>> >>> >>> >>> On Wed, Oct 8, 2014 at 12:01 PM, Mathew Howard via Af <[email protected]> >>> wrote: >>> >>> I would probably just match it to the rest of your system. my guess is >>> the majority of them won't even notice the difference... if you've cleaned >>> up a lot of self interference issues, a lot of them will likely work better >>> than they did before with the all the self interference issues. You >>> probably will get a few that are mad they can't get 10mbps on a speed test >>> at 2am anymore though... >>> ------------------------------ >>> >>> *From:* Af [[email protected]] on behalf of Glen Waldrop via Af [ >>> [email protected]] >>> *Sent:* Wednesday, October 08, 2014 11:51 AM >>> *To:* [email protected] >>> *Subject:* [AFMUG] Purchasing another WISP >>> >>> I just bought another WISP, negotiating with another. >>> >>> The previous owners set up the system using Rocket M900 using 20MHz >>> channels on everything, stomping all over itself and everyone else in the >>> band. I changed that, did my best to stop the self interference, smaller >>> channels, etc... >>> >>> This was just a tiny bit of back story to show what I've gotten myself >>> in to. >>> >>> Everyone has unlimited access to their 10Mb fiber, which I have replaced >>> by tying it into my network. >>> >>> There was no traffic shaping, no speed limits, no QoS. Most of them >>> aren't heavy users, just a couple that run torrents 24/7. The P2P folks >>> have been limited already. Not terribly worried about upsetting them. >>> >>> I'm a bit concerned I'm going to anger my new customers by matching the >>> same config I have for my system of 1Mb/4Mb. >>> >>> How did/would you guys handle situations like this? My main QoS at the >>> edge prevents any one person from hogging all the bandwidth. >>> >>> I'm currently torn between QoS at the tower and uncapping the CPE or >>> limiting the CPE as I've always done. >>> >>> >>> >>> >>> >>> -- >>> >>> All parts should go together without forcing. You must remember that the >>> parts you are reassembling were disassembled by you. Therefore, if you >>> can't get them together again, there must be a reason. By all means, do not >>> use a hammer. -- IBM maintenance manual, 1925 >>> >>> >>> >>> >>> -- >>> >>> <http://www.infowest.com/> Randy Cosby >>> InfoWest, Inc >>> 435-674-0165 x 2010 >>> infowest.com <http://www.infowest.com/> >>> >>> This e-mail message contains information from InfoWest, Inc >>> and is for the sole use of the intended recipient(s) and may >>> contain privileged, proprietary or confidential information. >>> >>> Unauthorized use, distribution, review or disclosure is >>> prohibited. If you are not the intended recipient, please >>> contact [email protected] by reply email and destroy >>> the original message, all attachments and copies. >>> >>> >>> >> >
