Is securitycoverage.com still relevant? DTNSpeednet used to push it. ___________________________ Mangled by my iPhone. ___________________________
Tyler Treat Corn Belt Technologies, Inc. tyler.tr...@cornbelttech.com ___________________________ > On Dec 24, 2014, at 1:22 PM, Ken Hohhof via Af <af@afmug.com> wrote: > > Is there a service out there? For stuff that's clearly not our problem? > > I'm trying to take a firmer stance about not spending an hour on the phone > walking someone through fixing their computer or router, because they are too > lazy to Google it or use the manufacturer's website, or haven't a clue when > it comes to computers. > > I give them the number for a computer shop, but often they say I can't pay > $100 to have someone fix my computer or router or printer or smart TV. My > business is at the size where I'm not big enough to make computer repair a > profit center, but if I keep doing this stuff for free, I'm going to have to > hire someone to do it, and that's not a cost I can absorb. > > Is there a place maybe with call centers in India that will do this for less? > I know the telcos offer this service for a monthly fee, and I assume they > are outsourcing it. Note that I'm not talking about phone support for > Internet problems. > > Oh, and kudos to Apple for fixing the NTP vulnerability without asking > permission. I can't believe the media is portraying this in a negative > light. I'm tired of people who don't keep their computers and routers and > other devices updated. Do people drive their cars until the engine freezes > up because they are too lazy or cheap or clueless to get the oil changed? I > suppose some do. Maybe we need the government to come do all these things > for us. >
