Server plus does to a extent. They will be doing my tech support On Dec 24, 2014 2:51 PM, "Jay Weekley via Af" <af@afmug.com> wrote:
> Maybe ServerPlus does that. > > Ken Hohhof via Af wrote: > >> Is there a service out there? For stuff that's clearly not our problem? >> >> I'm trying to take a firmer stance about not spending an hour on the >> phone walking someone through fixing their computer or router, because they >> are too lazy to Google it or use the manufacturer's website, or haven't a >> clue when it comes to computers. >> >> I give them the number for a computer shop, but often they say I can't >> pay $100 to have someone fix my computer or router or printer or smart TV. >> My business is at the size where I'm not big enough to make computer repair >> a profit center, but if I keep doing this stuff for free, I'm going to have >> to hire someone to do it, and that's not a cost I can absorb. >> >> Is there a place maybe with call centers in India that will do this for >> less? I know the telcos offer this service for a monthly fee, and I assume >> they are outsourcing it. Note that I'm not talking about phone support for >> Internet problems. >> >> Oh, and kudos to Apple for fixing the NTP vulnerability without asking >> permission. I can't believe the media is portraying this in a negative >> light. I'm tired of people who don't keep their computers and routers and >> other devices updated. Do people drive their cars until the engine freezes >> up because they are too lazy or cheap or clueless to get the oil changed? >> I suppose some do. Maybe we need the government to come do all these things >> for us. >> >> >> >> >
