On 3/4/2015 1:21 PM, Matt wrote:
There is no SLA for just firmware updates.
So if I want a firmware update say over a year after purchase how much
would that cost? If I must have SLA to do that how much is that?
Matt, I am a skeptic too, and it's always wise to watch vendors for
slippery language, but I can tell you the company I work for does not
have SLA and nobody is charging us for firmware updates.
My only complaint is that I have to ask for them rather than having them
available online whenever I want.
