This smells like a similar problem for sure.
Assuming that this is a manufacturing and not a design issue, my guess is
that it's either some process causing a component crack (i.e. not properly
baking a moisture sensitive part before assembly..causing popcorning, or a
mechanical flex during separation), or possibly a counterfeit component.
On Aug 18, 2015 11:16 AM, "Bill Prince" <part15...@gmail.com> wrote:
> Is this a recurrence of the melting epoxy problem of 2009 (or whatever
> year it was)? With appropriate accommodations for changes in hardware?
>
>
> bp
> <part15sbs{at}gmail{dot}com>
>
>
> On 8/12/2015 11:01 AM, Matt Mangriotis wrote:
>
> Actually, both… but I was referring to the actual product issue, resulting
> in the need for RMA.
>
>
>
> The RMA process and forms are being reviewed also, and being worked by the
> right teams. (Different folks than are working on the product root cause…
> whew!)
>
>
>
> Matt
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com <af-boun...@afmug.com>] *On
> Behalf Of *Josh Luthman
> *Sent:* Wednesday, August 12, 2015 12:10 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] New Cambium 450 SM's dying after a couple of days
> with "ADI communication error"
>
>
>
> The RMA or the ADI issue?
>
>
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
>
> On Wed, Aug 12, 2015 at 1:07 PM, Matt Mangriotis <
> matt.mangrio...@cambiumnetworks.com> wrote:
>
> We’re hard at work on this issue… lots of resources are digging into this
> as fast as possible to root cause.
>
>
>
> I will update when we learn more.
>
>
>
> Matt
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman
> *Sent:* Wednesday, August 12, 2015 11:55 AM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] New Cambium 450 SM's dying after a couple of days
> with "ADI communication error"
>
>
>
> I had to yell on the list to get an answer. At least they answered you
> without barking =(
>
>
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
>
> On Wed, Aug 12, 2015 at 12:54 PM, Mark Radabaugh <m...@amplex.net> wrote:
>
> And don’t get me started on the asinine, dog slow RMA process….
>
>
>
> Mark
>
>
>
> On Aug 12, 2015, at 12:47 PM, Josh Luthman <j...@imaginenetworksllc.com>
> wrote:
>
>
>
> Lot of those threads popping up, too. $400 for a radio and it can't even
> survive a few weeks???
>
>
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
>
> On Wed, Aug 12, 2015 at 12:43 PM, Mark Radabaugh <m...@amplex.net> wrote:
>
> Oh, how the mighty have fallen. People used to write articles about
> Motorola quality:
> http://www.qualitymag.com/articles/84187-motorola-a-tradition-of-quality
>
> 3 failed so far out of a 25 pack - no six Sigma here.
>
> Dear Cambium - what’s going on, and how many more of these can we expect
> to fall over dead?
>
> Not cool when it happens to the same new customer twice in 10 days.
> Makes us look like idiots.
>
> Mark
>
>
>
>
>
>
>
>
>
>
>
