So I'm setting up 30 new 3.65 SM's and I'm at number 10 and so far I've got one where the cover will not seal because instead of the proper screw at the top someone replaced it with a huge phillips head which stops the cover from properly going on.
The second unit I was taking the cap off and the tab broke after putting a tiny bit of pressure on it to get the cap off. In another batch I have a 2.4 with a radio not calibrated message and one where the antenna was not spot welded on so it just rattles around inside the case. Some serious quality control needs to happen Cambium. This is the worst I've ever seen. What's the RMA process now? I'm going to go through the other 20 of these radios and I guess I need to batch ship a bunch of broken / poor quality / EXPENSIVE PAPERWEIGHTS back... On Tue, Aug 18, 2015 at 2:39 PM, Matt Mangriotis < matt.mangrio...@cambiumnetworks.com> wrote: > It could have affected PTP 450 units as well. We will definitely let you > know if it has. > > -----Original Message----- > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Matt > Sent: Tuesday, August 18, 2015 3:43 PM > To: af@afmug.com > Subject: Re: [AFMUG] New Cambium 450 SM's dying after a couple of days > with"ADI communication error" > > > Sorry for not talking about this much, but during our investigation, > > we wanted to make sure we were covering all the bases. It does appear > > to be an isolated manufacturing defect. We are working to narrow down > > and publish the MAC address list of potentially affected units, and > > should have this within a few days. > > > > Unfortunately, this could be a latent issue, and units may not fail > > right away. More details to follow. > > Great news that we will have a list. Will this affect any PTP450 units? > Thanks! >
