If Cambium waits just a little bit longer they can open a fabrication facility in Texas and hire the experienced Mexican crew - that used to assemble good radios :-)
Mark > On Aug 18, 2015, at 2:47 PM, Chuck McCown <ch...@wbmfg.com> wrote: > > Well when you subcontract the manufacturing out to a competitor’s plant > (UBNT) there is always the possibility of sabotage too. > > (can you spell T R O L L... ;-) > > From: Forrest Christian (List Account) <mailto:li...@packetflux.com> > Sent: Tuesday, August 18, 2015 12:44 PM > To: af <mailto:af@afmug.com> > Subject: Re: [AFMUG] New Cambium 450 SM's dying after a couple of days with > "ADI communication error" > > This smells like a similar problem for sure. > Assuming that this is a manufacturing and not a design issue, my guess is > that it's either some process causing a component crack (i.e. not properly > baking a moisture sensitive part before assembly..causing popcorning, or a > mechanical flex during separation), or possibly a counterfeit component. > On Aug 18, 2015 11:16 AM, "Bill Prince" <part15...@gmail.com > <mailto:part15...@gmail.com>> wrote: >> Is this a recurrence of the melting epoxy problem of 2009 (or whatever year >> it was)? With appropriate accommodations for changes in hardware? >> >> bp >> <part15sbs{at}gmail{dot}com> >> >> On 8/12/2015 11:01 AM, Matt Mangriotis wrote: >>> Actually, both… but I was referring to the actual product issue, resulting >>> in the need for RMA. >>> >>> The RMA process and forms are being reviewed also, and being worked by the >>> right teams. (Different folks than are working on the product root cause… >>> whew!) >>> >>> Matt >>> >>> From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On >>> Behalf Of Josh Luthman >>> Sent: Wednesday, August 12, 2015 12:10 PM >>> To: af@afmug.com <mailto:af@afmug.com> >>> Subject: Re: [AFMUG] New Cambium 450 SM's dying after a couple of days with >>> "ADI communication error" >>> >>> The RMA or the ADI issue? >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 <tel:937-552-2340> >>> Direct: 937-552-2343 <tel:937-552-2343> >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> On Wed, Aug 12, 2015 at 1:07 PM, Matt Mangriotis >>> <matt.mangrio...@cambiumnetworks.com >>> <mailto:matt.mangrio...@cambiumnetworks.com>> wrote: >>>> We’re hard at work on this issue… lots of resources are digging into this >>>> as fast as possible to root cause. >>>> >>>> I will update when we learn more. >>>> >>>> Matt >>>> >>>> From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On >>>> Behalf Of Josh Luthman >>>> Sent: Wednesday, August 12, 2015 11:55 AM >>>> To: af@afmug.com <mailto:af@afmug.com> >>>> Subject: Re: [AFMUG] New Cambium 450 SM's dying after a couple of days >>>> with "ADI communication error" >>>> >>>> I had to yell on the list to get an answer. At least they answered you >>>> without barking =( >>>> >>>> >>>> Josh Luthman >>>> Office: 937-552-2340 <tel:937-552-2340> >>>> Direct: 937-552-2343 <tel:937-552-2343> >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> >>>> On Wed, Aug 12, 2015 at 12:54 PM, Mark Radabaugh <m...@amplex.net >>>> <mailto:m...@amplex.net>> wrote: >>>>> And don’t get me started on the asinine, dog slow RMA process…. >>>>> >>>>> Mark >>>>> >>>>>> On Aug 12, 2015, at 12:47 PM, Josh Luthman < >>>>>> <mailto:j...@imaginenetworksllc.com>j...@imaginenetworksllc.com >>>>>> <mailto:j...@imaginenetworksllc.com>> wrote: >>>>>> >>>>>> Lot of those threads popping up, too. $400 for a radio and it can't >>>>>> even survive a few weeks??? >>>>>> >>>>>> >>>>>> Josh Luthman >>>>>> Office: 937-552-2340 <tel:937-552-2340> >>>>>> Direct: 937-552-2343 <tel:937-552-2343> >>>>>> 1100 Wayne St >>>>>> Suite 1337 >>>>>> Troy, OH 45373 >>>>>> >>>>>> On Wed, Aug 12, 2015 at 12:43 PM, Mark Radabaugh < >>>>>> <mailto:m...@amplex.net>m...@amplex.net <mailto:m...@amplex.net>> wrote: >>>>>>> Oh, how the mighty have fallen. People used to write articles about >>>>>>> Motorola quality: >>>>>>> <http://www.qualitymag.com/articles/84187-motorola-a-tradition-of-quality>http://www.qualitymag.com/articles/84187-motorola-a-tradition-of-quality >>>>>>> >>>>>>> <http://www.qualitymag.com/articles/84187-motorola-a-tradition-of-quality> >>>>>>> >>>>>>> 3 failed so far out of a 25 pack - no six Sigma here. >>>>>>> >>>>>>> Dear Cambium - what’s going on, and how many more of these can we >>>>>>> expect to fall over dead? >>>>>>> >>>>>>> Not cool when it happens to the same new customer twice in 10 days. >>>>>>> Makes us look like idiots. >>>>>>> >>>>>>> Mark >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>> >>> >>
