If one goes offline how would the email work? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 4, 2015 4:42 PM, "Aaron Schneider" < aaron.schnei...@cambiumnetworks.com> wrote:
> Hi Everyone – > > > > Sorry I’ve been in hibernation for the past several months! If you’d > like to try the test load regarding the watchdog issue, please reply to me > offline (aa...@cambiumnetworks.com). We’re working to gather > information about sites that seem more prone to this and find some common > cause. I apologize for this problem, but we are working hard on it and, > as Matt said, are looking to have an Open Beta of a 13.4.1 maintenance > release soon. > > > > Regards, > > -Aaron > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Matt Mangriotis > *Sent:* Friday, September 04, 2015 1:36 PM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] Canopy 13.4 Watchdog Reset > > > > Yes, we’re working on a maintenance release, and we’ve been working to fix > these watchdog resets. > > > > Also, yes, every support ticket, engineering.cgi capture, and feedback > from you guys helps us to narrow down the issue that some of you are facing. > > > > As to ETA, I am not sure when we’ll have something, but I am hoping that > we’ll at least have a beta for some folks to test before the end of next > week. > > > > Thanks for sticking with us, and know that we’re focused on providing > solutions to any issues that arise. > > > > Matt > > > > *From:* Af [mailto:af-boun...@afmug.com <af-boun...@afmug.com>] *On > Behalf Of *Ryan Ray > *Sent:* Friday, September 04, 2015 12:45 PM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] Canopy 13.4 Watchdog Reset > > > > Ditto. > > > > On Fri, Sep 4, 2015 at 10:44 AM, Eric Muehleisen <ericm...@gmail.com> > wrote: > > +1 Same here. About 20 AP's and 300 SM's all on 13.4. No issues. > > > > On Fri, Sep 4, 2015 at 11:57 AM, Bill Prince <part15...@gmail.com> wrote: > > FWIW, we have 13.4 on everything now; FSK, PMP430, and PMP450. We're not > seeing the watchdog resets. > > bp > > <part15sbs{at}gmail{dot}com> > > > > On 9/4/2015 9:55 AM, Sam Lambie wrote: > > Damn that sucks about it not being a fix. I too read the release notes too > fast. FWIW, installing 13.4 has made for a bit more stable network on our > 450's. > > > > > > On Fri, Sep 4, 2015 at 10:44 AM, Brian Sullivan <installe...@foxvalley.net> > wrote: > > I probably read the Release Notes too fast and assumed that it was a fix. > I just re-read them and I only see what you do. So it appears that there > was no 'bug fix' for this issue. In the Cambium forum, Matt M noted that > there may be a Maintenance release to address this. He did not state an > ETA. I would assume that us submitting support tickets <shudder> would > help them get closer to squashing the bug. > > On 9/4/2015 10:57 AM, Ken Hohhof wrote: > > Brian, is it your understanding that 13.4 was supposed to cure or help the > watchdog resets? I don't see anything in the release notes other than the > log entry for user initiated resets. > > I wish I could detect a pattern or cause-effect relationship which APs > exhibit this and which rarely or never do. > > > -----Original Message----- From: Brian Sullivan > Sent: Friday, September 04, 2015 10:47 AM > > To: af@afmug.com > Subject: Re: [AFMUG] Canopy 13.4 Watchdog Reset > > For us, we rolled back the affected AP's to 13.2 and they are back to > their normal routine (once in a while reboots). I replaced one of them > and brought back here to test. I'll know more after we collect graph > data and submit a ticket with Cambium. > > On 9/4/2015 9:05 AM, Ken Hohhof wrote: > > So what's the current status on this? Is it better to upgrade to 13.4, or > stay on 13.2? And do you have to upgrade both APs and SMs? > > And was 13.4 supposed to fix a watchdog reset problem? Or just create a > different event log entry for user initiated reboots? > > Watchdog resets are a big problem, it used to be just gamers and VoIP > users, but now everyone bitches if their video stream buffers. Or their > smartphone switches to using mobile data, or their webcam has gaps. And > it's worse with DFS or LBT. > > > -----Original Message----- From: Mark Radabaugh > Sent: Friday, August 28, 2015 9:54 PM > To: af@afmug.com > Subject: Re: [AFMUG] Canopy 13.4 Watchdog Reset > > We have been seeing this across 200+ AP's > > It's getting truly annoying. Cambium tech support has helpful > suggestions like'just put them in free run'. Um.... Thanks for the help, > but no. > > Mark Radabaugh > Amplex > 27800 Lemoyne, Ste F > Millbury, OH 43447 > 419-261-5996 > > On Aug 28, 2015, at 4:56 PM, Brian Sullivan <installe...@foxvalley.net> > wrote: > > Last week we rolled out 13.4 to 450 AP's after testing in-house for a > while. While running 13.2 we would see an AP here or there reboot on > occasion by itself. The only message in the Event Log mentions Watchdog > Reset. This is one of the bugs that Cambium noted was fixed in the 13.4 > release notes. > > Since we upgraded the network to 13.4 we are now seeing at least 4 AP's > out there rebooting several times per day. On one of these AP's we are > also seeing SM's (all 17 registered) reboot along with the AP. The site > has UPS backup so I know it's not a power grid problem. I am planning to > roll the affected AP's back to 13.2 this evening. > > Anyone else having Watchdog issues with the 13.4 release? > > ******System Startup****** > System Reset Exception -- Watchdog Reset > Software Version : CANOPY 13.4 AP-DES > Board Type : P12 > Device Setting : 5.7GHz MIMO OFDM - Access Point - 0a-00-3e-a0-08-e5 - > 5760.0 MHz - 20.0 MHz - 1/16 - CC 85 - 2.5 ms > FPGA Version : 040715 > FPGA Features : DES, Sched, US/ETSI; > 08/28/2015 : 14:11:42 CST : :Time Set > 08/28/2015 : 14:11:58 CST : Acquired sync pulse from Power Port. > > > > > > > > > > > -- > > -- > *Sam Lambie* > Taosnet Wireless Tech. > 575-758-7598 Office > www.Taosnet.com <http://www.newmex.com> > > > > > > >
