Yep, this comment on the Business insider article is a good example: "You want to hear a true nightmare. I pay $47 for 768Kps (Yes that's kilobytes per second) through ATT for "DSL light". It is literally the only carrier here where I live and they know it. When I called to get it lower, they just threatened with the fact that if I quit their service I may never get it back because there is a waiting list for my port. It is extortion and theft at it's finest. The best part is that I was with ATT when I lived in ATL and I paid $30 a month for 24MPS U-Verse. I am fumed but I have no option and they know it."
On Thu, Oct 1, 2015 at 5:56 PM, Ken Hohhof <af...@kwisp.com> wrote: > Yep, everyone in the media knows bandwidth costs just pennies, and ISPs > have no other costs, so you are obviously just taking advantage of the fact > you have no competition to gouge your customers and make obscene profits. > > > *From:* Mathew Howard <mhoward...@gmail.com> > *Sent:* Thursday, October 01, 2015 4:45 PM > *To:* af <af@afmug.com> > *Subject:* Re: [AFMUG] Any of you guys service this guy in the news? > > Yeah... I'm kind of surprised he didn't say anything about us. We should > have 25/3 service available less than a mile from him - except unlike > Charter and Frontier, he's too close to town. of course he probably > wouldn't be too pleased with the price for that service ;) > > On Thu, Oct 1, 2015 at 3:40 PM, That One Guy /sarcasm < > thatoneguyst...@gmail.com> wrote: > >> Lucky you did t end up in his tyrade >> On Oct 1, 2015 11:09 AM, "Mathew Howard" <mhoward...@gmail.com> wrote: >> >>> Yep. >>> Turns out he actually did contact us awhile back. We do have a tower a >>> few miles away, but there are some terrain issues that put him just outside >>> our coverage. >>> >>> On Thu, Oct 1, 2015 at 11:06 AM, James Howard <ja...@litewire.net> >>> wrote: >>> >>>> And to also be fair, he has Frontier DSL so it actually very well may >>>> suck. >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mathew Howard >>>> *Sent:* Thursday, October 01, 2015 10:25 AM >>>> *To:* af >>>> *Subject:* Re: [AFMUG] Any of you guys service this guy in the news? >>>> >>>> >>>> >>>> To be fair he did actually call Charter before he built the house, and >>>> they told him service was available... unlike a lot of people who will just >>>> build or buy a house out in the middle of nowhere and then be completely >>>> shocked when cable isn't available. What bothers me here is the fact that >>>> he does have DSL - and 3/1 really isn't that bad... I have 4m/512k DSL at >>>> home (outside of our coverage area), and there are very few things that >>>> don't work perfectly fine. >>>> >>>> >>>> >>>> On Thu, Oct 1, 2015 at 10:14 AM, Steve <li...@wavedirect.org> wrote: >>>> >>>> Try having a little empathy! Put yourself in his shoes. Imagine you are >>>> a technically stupid dufus who just spent a wad of money on a house after >>>> spending ages picking the right property and design and being promised >>>> their internet would be there only to move in and have crap.. Of course >>>> you'd complain and try to point blame at others for not doing the research. >>>> Also could think it was false advertising and trusting the ISP. >>>> >>>> You and I would have researched it a little more but the average public >>>> will not think of such things. They'll think of the color of their tile >>>> floors, and countertops before they'll think of internet connection. >>>> >>>> >>>> ----- Original Message ----- >>>> From: "James Howard" <ja...@litewire.net> >>>> To: af@afmug.com >>>> Sent: Thursday, October 1, 2015 10:55:34 AM >>>> Subject: Re: [AFMUG] Any of you guys service this guy in the news? >>>> >>>> I can confidently say from past experience with this type of customer >>>> that we do not want him. >>>> >>>> Yes it would be great to get some PR, but this customer will be nothing >>>> but a problem. He will constantly complain about anything and everything >>>> and will jump ship at the very first opportunity that he can switch to >>>> something with a lower price per month. Notice he holds up his Charter ad >>>> with $29.99 per month displayed. It doesn't matter that he would have to >>>> pay $117k to get that price (and also pay for 2 other services with a >>>> total bill of $100-250 per month), he will complain constantly that the >>>> price is higher than $29.99. >>>> >>>> It never fails that the ones that beg the loudest and convince you to >>>> go out of your way for them ALWAYS come back to bite you and are the >>>> loudest complainers about everything. >>>> >>>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve >>>> Sent: Thursday, October 01, 2015 9:39 AM >>>> To: af@afmug.com >>>> Subject: Re: [AFMUG] Any of you guys service this guy in the news? >>>> >>>> Rise above the douchebaggery and focus on the issue. We want to be the >>>> hero. Collect the rewards of making WISPs as viable alternatives in these >>>> situations. It'll grow our industry. >>>> >>>> ----- Original Message ----- >>>> From: "That One Guy /sarcasm" <thatoneguyst...@gmail.com><mailto: >>>> thatoneguyst...@gmail.com%3e> >>>> To: af@afmug.com<mailto:af@afmug.com> >>>> Sent: Thursday, October 1, 2015 10:36:12 AM >>>> Subject: Re: [AFMUG] Any of you guys service this guy in the news? >>>> >>>> Fuck that guy in the story. Piece of shit fuckbats like him are the >>>> problem >>>> with the world, not the only problem, but a big one. Ignorant twat. He >>>> need >>>> ballbat to the gonads to help ensure he doesn't breed anymore entitled >>>> ass >>>> hats. >>>> On Oct 1, 2015 8:45 AM, "Seth Mattinen" <se...@rollernet.us><mailto: >>>> se...@rollernet.us%3e> wrote: >>>> >>>> > On 10/1/15 6:13 AM, Steve wrote: >>>> > >>>> >> Well the goal here is to get us some good PR as "problem solvers" >>>> with >>>> >> the people. >>>> >> >>>> > >>>> > >>>> > Wasn't it also on Ars recently about the guy complaining about lack of >>>> > competition and being stuck with Comcast? Then he gets Sonic to jump >>>> > through all kinds of hoops to install service just so he can turn >>>> around to >>>> > use it as leverage to stay with Comcast. >>>> > >>>> > I've had people want me to solve their "problem" of AT&T taking too >>>> long >>>> > by expecting me to go out pocket many thousands of dollars to set >>>> them up >>>> > with a DIA microwave as a "trial" for a few months free of charge >>>> until >>>> > their AT&T order comes through. >>>> > >>>> > ~Seth >>>> > >>>> >>>> ________________________________ >>>> Total Control Panel >>>> >>>> Login<https://asp.reflexion.net/login?domain=litewire.net> >>>> >>>> >>>> To: ja...@litewire.net< >>>> https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net >>>> > >>>> >>>> From: >>>> 0000015023d7ac04-4cccf54d-dfa6-4893-add1-98fa5c775c8e-000...@amazonses.com >>>> <mailto: >>>> 0000015023d7ac04-4cccf54d-dfa6-4893-add1-98fa5c775c8e-000...@amazonses.com >>>> > >>>> >>>> >>>> Remove< >>>> https://asp.reflexion.net/FooterAction?ver=3&un-wl-sender-domain=1&hID=12620887194&domain=litewire.net> >>>> amazonses.com from my allow list >>>> >>>> >>>> >>>> >>>> You received this message because the domain amazonses.com is on your >>>> allow list. >>>> >>>> >>>> ------------------------------ >>>> >>>> *Total Control Panel* >>>> >>>> Login <https://asp.reflexion.net/login?domain=litewire.net> >>>> >>>> To: ja...@litewire.net >>>> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net> >>>> >>>> From: >>>> 0000015024013779-e3fb69ea-3342-4797-9b2c-388b204d78e0-000...@amazonses.com >>>> >>>> Remove >>>> <https://asp.reflexion.net/FooterAction?ver=3&un-wl-sender-domain=1&hID=12621593647&domain=litewire.net> >>>> amazonses.com from my allow list >>>> >>>> *You received this message because the domain amazonses.com >>>> <http://amazonses.com> is on your allow list.* >>>> >>>> >>>> >>> >>> >> >
