Lucky you did t end up in his tyrade
On Oct 1, 2015 11:09 AM, "Mathew Howard" <mhoward...@gmail.com> wrote:

> Yep.
> Turns out he actually did contact us awhile back. We do have a tower a few
> miles away, but there are some terrain issues that put him just outside our
> coverage.
>
> On Thu, Oct 1, 2015 at 11:06 AM, James Howard <ja...@litewire.net> wrote:
>
>> And to also be fair, he has Frontier DSL so it actually very well may
>> suck.
>>
>>
>>
>>
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mathew Howard
>> *Sent:* Thursday, October 01, 2015 10:25 AM
>> *To:* af
>> *Subject:* Re: [AFMUG] Any of you guys service this guy in the news?
>>
>>
>>
>> To be fair he did actually call Charter before he built the house, and
>> they told him service was available... unlike a lot of people who will just
>> build or buy a house out in the middle of nowhere and then be completely
>> shocked when cable isn't available. What bothers me here is the fact that
>> he does have DSL - and 3/1 really isn't that bad... I have 4m/512k DSL at
>> home (outside of our coverage area), and there are very few things that
>> don't work perfectly fine.
>>
>>
>>
>> On Thu, Oct 1, 2015 at 10:14 AM, Steve <li...@wavedirect.org> wrote:
>>
>> Try having a little empathy! Put yourself in his shoes. Imagine you are a
>> technically stupid dufus who just spent a wad of money on a house after
>> spending ages picking the right property and design and being promised
>> their internet would be there only to move in and have crap..  Of course
>> you'd complain and try to point blame at others for not doing the research.
>> Also could think it was false advertising and trusting the ISP.
>>
>> You and I would have researched it a little more but the average public
>> will not think of such things.  They'll think of the color of their tile
>> floors, and countertops before they'll think of internet connection.
>>
>>
>> ----- Original Message -----
>> From: "James Howard" <ja...@litewire.net>
>> To: af@afmug.com
>> Sent: Thursday, October 1, 2015 10:55:34 AM
>> Subject: Re: [AFMUG] Any of you guys service this guy in the news?
>>
>> I can confidently say from past experience with this type of customer
>> that we do not want him.
>>
>> Yes it would be great to get some PR, but this customer will be nothing
>> but a problem.  He will constantly complain about anything and everything
>> and will jump ship at the very first opportunity that he can switch to
>> something with a lower price per month.  Notice he holds up his Charter ad
>> with $29.99 per month displayed.  It doesn't matter that he would have to
>> pay $117k to get that price (and also pay for 2 other services with a
>> total bill of $100-250 per month), he will complain constantly that the
>> price is higher than $29.99.
>>
>> It never fails that the ones that beg the loudest and convince you to go
>> out of your way for them ALWAYS come back to bite you and are the loudest
>> complainers about everything.
>>
>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve
>> Sent: Thursday, October 01, 2015 9:39 AM
>> To: af@afmug.com
>> Subject: Re: [AFMUG] Any of you guys service this guy in the news?
>>
>> Rise above the douchebaggery and focus on the issue. We want to be the
>> hero. Collect the rewards of making WISPs as viable alternatives in these
>> situations. It'll grow our industry.
>>
>> ----- Original Message -----
>> From: "That One Guy /sarcasm" <thatoneguyst...@gmail.com><mailto:
>> thatoneguyst...@gmail.com%3e>
>> To: af@afmug.com<mailto:af@afmug.com>
>> Sent: Thursday, October 1, 2015 10:36:12 AM
>> Subject: Re: [AFMUG] Any of you guys service this guy in the news?
>>
>> Fuck that guy in the story. Piece of shit fuckbats like him are the
>> problem
>> with the world, not the only problem, but a big one. Ignorant twat. He
>> need
>> ballbat to the gonads to help ensure he doesn't breed anymore entitled ass
>> hats.
>> On Oct 1, 2015 8:45 AM, "Seth Mattinen" <se...@rollernet.us><mailto:
>> se...@rollernet.us%3e> wrote:
>>
>> > On 10/1/15 6:13 AM, Steve wrote:
>> >
>> >> Well the goal here is to get us some good PR as "problem solvers" with
>> >> the people.
>> >>
>> >
>> >
>> > Wasn't it also on Ars recently about the guy complaining about lack of
>> > competition and being stuck with Comcast? Then he gets Sonic to jump
>> > through all kinds of hoops to install service just so he can turn
>> around to
>> > use it as leverage to stay with Comcast.
>> >
>> > I've had people want me to solve their "problem" of AT&T taking too long
>> > by expecting me to go out pocket many thousands of dollars to set them
>> up
>> > with a DIA microwave as a "trial" for a few months free of charge until
>> > their AT&T order comes through.
>> >
>> > ~Seth
>> >
>>
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>> <mailto:
>> 0000015023d7ac04-4cccf54d-dfa6-4893-add1-98fa5c775c8e-000...@amazonses.com
>> >
>>
>>
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