And here we thought you were an ISP :) Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Oct 1, 2015 7:46 PM, "George Skorup" <geo...@cbcast.com> wrote:
> 768 kiloBYTES per second sounds fine to me. > > On 10/1/2015 6:35 PM, Mathew Howard wrote: > > Yep, this comment on the Business insider article is a good example: > > "You want to hear a true nightmare. I pay $47 for 768Kps (Yes that's > kilobytes per second) through ATT for "DSL light". It is literally the only > carrier here where I live and they know it. When I called to get it lower, > they just threatened with the fact that if I quit their service I may never > get it back because there is a waiting list for my port. It is extortion > and theft at it's finest. The best part is that I was with ATT when I lived > in ATL and I paid $30 a month for 24MPS U-Verse. I am fumed but I have no > option and they know it." > > On Thu, Oct 1, 2015 at 5:56 PM, Ken Hohhof <af...@kwisp.com> wrote: > >> Yep, everyone in the media knows bandwidth costs just pennies, and ISPs >> have no other costs, so you are obviously just taking advantage of the fact >> you have no competition to gouge your customers and make obscene profits. >> >> >> *From:* Mathew Howard <mhoward...@gmail.com> >> *Sent:* Thursday, October 01, 2015 4:45 PM >> *To:* af <af@afmug.com> >> *Subject:* Re: [AFMUG] Any of you guys service this guy in the news? >> >> Yeah... I'm kind of surprised he didn't say anything about us. We should >> have 25/3 service available less than a mile from him - except unlike >> Charter and Frontier, he's too close to town. of course he probably >> wouldn't be too pleased with the price for that service ;) >> >> On Thu, Oct 1, 2015 at 3:40 PM, That One Guy /sarcasm < >> thatoneguyst...@gmail.com> wrote: >> >>> Lucky you did t end up in his tyrade >>> On Oct 1, 2015 11:09 AM, "Mathew Howard" <mhoward...@gmail.com> wrote: >>> >>>> Yep. >>>> Turns out he actually did contact us awhile back. We do have a tower a >>>> few miles away, but there are some terrain issues that put him just outside >>>> our coverage. >>>> >>>> On Thu, Oct 1, 2015 at 11:06 AM, James Howard <ja...@litewire.net> >>>> wrote: >>>> >>>>> And to also be fair, he has Frontier DSL so it actually very well may >>>>> suck. >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mathew Howard >>>>> *Sent:* Thursday, October 01, 2015 10:25 AM >>>>> *To:* af >>>>> *Subject:* Re: [AFMUG] Any of you guys service this guy in the news? >>>>> >>>>> >>>>> >>>>> To be fair he did actually call Charter before he built the house, and >>>>> they told him service was available... unlike a lot of people who will >>>>> just >>>>> build or buy a house out in the middle of nowhere and then be completely >>>>> shocked when cable isn't available. What bothers me here is the fact that >>>>> he does have DSL - and 3/1 really isn't that bad... I have 4m/512k DSL at >>>>> home (outside of our coverage area), and there are very few things that >>>>> don't work perfectly fine. >>>>> >>>>> >>>>> >>>>> On Thu, Oct 1, 2015 at 10:14 AM, Steve <li...@wavedirect.org> wrote: >>>>> >>>>> Try having a little empathy! Put yourself in his shoes. Imagine you >>>>> are a technically stupid dufus who just spent a wad of money on a house >>>>> after spending ages picking the right property and design and being >>>>> promised their internet would be there only to move in and have crap.. Of >>>>> course you'd complain and try to point blame at others for not doing the >>>>> research. Also could think it was false advertising and trusting the ISP. >>>>> >>>>> You and I would have researched it a little more but the average >>>>> public will not think of such things. They'll think of the color of their >>>>> tile floors, and countertops before they'll think of internet connection. >>>>> >>>>> >>>>> ----- Original Message ----- >>>>> From: "James Howard" <ja...@litewire.net> >>>>> To: af@afmug.com >>>>> Sent: Thursday, October 1, 2015 10:55:34 AM >>>>> Subject: Re: [AFMUG] Any of you guys service this guy in the news? >>>>> >>>>> I can confidently say from past experience with this type of customer >>>>> that we do not want him. >>>>> >>>>> Yes it would be great to get some PR, but this customer will be >>>>> nothing but a problem. He will constantly complain about anything and >>>>> everything and will jump ship at the very first opportunity that he can >>>>> switch to something with a lower price per month. Notice he holds up his >>>>> Charter ad with $29.99 per month displayed. It doesn't matter that he >>>>> would have to pay $117k to get that price (and also pay for 2 other >>>>> services with a total bill of $100-250 per month), he will complain >>>>> constantly that the price is higher than $29.99. >>>>> >>>>> It never fails that the ones that beg the loudest and convince you to >>>>> go out of your way for them ALWAYS come back to bite you and are the >>>>> loudest complainers about everything. >>>>> >>>>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve >>>>> Sent: Thursday, October 01, 2015 9:39 AM >>>>> To: af@afmug.com >>>>> Subject: Re: [AFMUG] Any of you guys service this guy in the news? >>>>> >>>>> Rise above the douchebaggery and focus on the issue. We want to be the >>>>> hero. Collect the rewards of making WISPs as viable alternatives in these >>>>> situations. It'll grow our industry. >>>>> >>>>> ----- Original Message ----- >>>>> From: "That One Guy /sarcasm" <thatoneguyst...@gmail.com><mailto: >>>>> thatoneguyst...@gmail.com%3e> >>>>> To: af@afmug.com<mailto:af@afmug.com> >>>>> Sent: Thursday, October 1, 2015 10:36:12 AM >>>>> Subject: Re: [AFMUG] Any of you guys service this guy in the news? >>>>> >>>>> Fuck that guy in the story. Piece of shit fuckbats like him are the >>>>> problem >>>>> with the world, not the only problem, but a big one. Ignorant twat. He >>>>> need >>>>> ballbat to the gonads to help ensure he doesn't breed anymore entitled >>>>> ass >>>>> hats. >>>>> On Oct 1, 2015 8:45 AM, "Seth Mattinen" <se...@rollernet.us><mailto: >>>>> se...@rollernet.us%3e> wrote: >>>>> >>>>> > On 10/1/15 6:13 AM, Steve wrote: >>>>> > >>>>> >> Well the goal here is to get us some good PR as "problem solvers" >>>>> with >>>>> >> the people. >>>>> >> >>>>> > >>>>> > >>>>> > Wasn't it also on Ars recently about the guy complaining about lack >>>>> of >>>>> > competition and being stuck with Comcast? Then he gets Sonic to jump >>>>> > through all kinds of hoops to install service just so he can turn >>>>> around to >>>>> > use it as leverage to stay with Comcast. >>>>> > >>>>> > I've had people want me to solve their "problem" of AT&T taking too >>>>> long >>>>> > by expecting me to go out pocket many thousands of dollars to set >>>>> them up >>>>> > with a DIA microwave as a "trial" for a few months free of charge >>>>> until >>>>> > their AT&T order comes through. >>>>> > >>>>> > ~Seth >>>>> > >>>>> >>>>> ________________________________ >>>>> Total Control Panel >>>>> >>>>> Login<https://asp.reflexion.net/login?domain=litewire.net> >>>>> >>>>> >>>>> To: ja...@litewire.net< >>>>> https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net >>>>> > >>>>> >>>>> From: >>>>> 0000015023d7ac04-4cccf54d-dfa6-4893-add1-98fa5c775c8e-000...@amazonses.com >>>>> <mailto: >>>>> 0000015023d7ac04-4cccf54d-dfa6-4893-add1-98fa5c775c8e-000...@amazonses.com >>>>> > >>>>> >>>>> >>>>> Remove< >>>>> https://asp.reflexion.net/FooterAction?ver=3&un-wl-sender-domain=1&hID=12620887194&domain=litewire.net> >>>>> amazonses.com from my allow list >>>>> >>>>> >>>>> >>>>> >>>>> You received this message because the domain amazonses.com is on your >>>>> allow list. >>>>> >>>>> >>>>> ------------------------------ >>>>> >>>>> *Total Control Panel* >>>>> >>>>> Login <https://asp.reflexion.net/login?domain=litewire.net> >>>>> >>>>> To: ja...@litewire.net >>>>> <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net> >>>>> >>>>> From: >>>>> 0000015024013779-e3fb69ea-3342-4797-9b2c-388b204d78e0-000...@amazonses.com >>>>> >>>>> Remove >>>>> <https://asp.reflexion.net/FooterAction?ver=3&un-wl-sender-domain=1&hID=12621593647&domain=litewire.net> >>>>> amazonses.com from my allow list >>>>> >>>>> *You received this message because the domain amazonses.com >>>>> <http://amazonses.com> is on your allow list.* >>>>> >>>>> >>>>> >>>> >>>> >>> >> > > >
