Yep, everyone in the media knows bandwidth costs just pennies, and ISPs have no
other costs, so you are obviously just taking advantage of the fact you have no
competition to gouge your customers and make obscene profits.
From: Mathew Howard
Sent: Thursday, October 01, 2015 4:45 PM
To: af
Subject: Re: [AFMUG] Any of you guys service this guy in the news?
Yeah... I'm kind of surprised he didn't say anything about us. We should have
25/3 service available less than a mile from him - except unlike Charter and
Frontier, he's too close to town. of course he probably wouldn't be too pleased
with the price for that service ;)
On Thu, Oct 1, 2015 at 3:40 PM, That One Guy /sarcasm
<thatoneguyst...@gmail.com> wrote:
Lucky you did t end up in his tyrade
On Oct 1, 2015 11:09 AM, "Mathew Howard" <mhoward...@gmail.com> wrote:
Yep.
Turns out he actually did contact us awhile back. We do have a tower a few
miles away, but there are some terrain issues that put him just outside our
coverage.
On Thu, Oct 1, 2015 at 11:06 AM, James Howard <ja...@litewire.net> wrote:
And to also be fair, he has Frontier DSL so it actually very well may
suck.
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mathew Howard
Sent: Thursday, October 01, 2015 10:25 AM
To: af
Subject: Re: [AFMUG] Any of you guys service this guy in the news?
To be fair he did actually call Charter before he built the house, and
they told him service was available... unlike a lot of people who will just
build or buy a house out in the middle of nowhere and then be completely
shocked when cable isn't available. What bothers me here is the fact that he
does have DSL - and 3/1 really isn't that bad... I have 4m/512k DSL at home
(outside of our coverage area), and there are very few things that don't work
perfectly fine.
On Thu, Oct 1, 2015 at 10:14 AM, Steve <li...@wavedirect.org> wrote:
Try having a little empathy! Put yourself in his shoes. Imagine you are a
technically stupid dufus who just spent a wad of money on a house after
spending ages picking the right property and design and being promised their
internet would be there only to move in and have crap.. Of course you'd
complain and try to point blame at others for not doing the research. Also
could think it was false advertising and trusting the ISP.
You and I would have researched it a little more but the average public
will not think of such things. They'll think of the color of their tile
floors, and countertops before they'll think of internet connection.
----- Original Message -----
From: "James Howard" <ja...@litewire.net>
To: af@afmug.com
Sent: Thursday, October 1, 2015 10:55:34 AM
Subject: Re: [AFMUG] Any of you guys service this guy in the news?
I can confidently say from past experience with this type of customer
that we do not want him.
Yes it would be great to get some PR, but this customer will be nothing
but a problem. He will constantly complain about anything and everything and
will jump ship at the very first opportunity that he can switch to something
with a lower price per month. Notice he holds up his Charter ad with $29.99
per month displayed. It doesn't matter that he would have to pay $117k to get
that price (and also pay for 2 other services with a total bill of $100-250
per month), he will complain constantly that the price is higher than $29.99.
It never fails that the ones that beg the loudest and convince you to go
out of your way for them ALWAYS come back to bite you and are the loudest
complainers about everything.
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve
Sent: Thursday, October 01, 2015 9:39 AM
To: af@afmug.com
Subject: Re: [AFMUG] Any of you guys service this guy in the news?
Rise above the douchebaggery and focus on the issue. We want to be the
hero. Collect the rewards of making WISPs as viable alternatives in these
situations. It'll grow our industry.
----- Original Message -----
From: "That One Guy /sarcasm"
<thatoneguyst...@gmail.com><mailto:thatoneguyst...@gmail.com%3e>
To: af@afmug.com<mailto:af@afmug.com>
Sent: Thursday, October 1, 2015 10:36:12 AM
Subject: Re: [AFMUG] Any of you guys service this guy in the news?
Fuck that guy in the story. Piece of shit fuckbats like him are the
problem
with the world, not the only problem, but a big one. Ignorant twat. He
need
ballbat to the gonads to help ensure he doesn't breed anymore entitled ass
hats.
On Oct 1, 2015 8:45 AM, "Seth Mattinen"
<se...@rollernet.us><mailto:se...@rollernet.us%3e> wrote:
> On 10/1/15 6:13 AM, Steve wrote:
>
>> Well the goal here is to get us some good PR as "problem solvers" with
>> the people.
>>
>
>
> Wasn't it also on Ars recently about the guy complaining about lack of
> competition and being stuck with Comcast? Then he gets Sonic to jump
> through all kinds of hoops to install service just so he can turn
around to
> use it as leverage to stay with Comcast.
>
> I've had people want me to solve their "problem" of AT&T taking too long
> by expecting me to go out pocket many thousands of dollars to set them
up
> with a DIA microwave as a "trial" for a few months free of charge until
> their AT&T order comes through.
>
> ~Seth
>
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