My guys hate the Apple routers because they can’t be configured from a web GUI, 
you need the AirPort software on your computer.  At least that’s what they tell 
me.


From: Brett A Mansfield 
Sent: Wednesday, October 07, 2015 1:08 PM
To: af@afmug.com 
Subject: Re: [AFMUG] Consumer routers?

For my customers that want me to sell them or manage their solution I charge an 
extra $25 install fee and $5/mo. I use edgerouters as the router and an airport 
express in bridge mode for the wireless. I can throw on as many of the airports 
as needed to get the job done for an extra fee. 

It works really well. I haven't had any customer complaint with it. They don't 
have to power cycle anything ever either.

I buy the airport express in bulk refurbished direct from Apple. If they don't 
have them refurbished I just buy new, but that hasn't happened yet.

Thank you, 
Brett A Mansfield

On Oct 7, 2015, at 11:49 AM, Sterling Jacobson <sterl...@avative.net> wrote:


  This is my biggest gripe right now.

   

  The more internet you provide to them, the worse this problem is.

   

  I think my contractors are selling mid-range $100 linksys routers.

  I’m not sure that’s the best thing.

   

  I too need to find a handful of routers that really get the job done right.

   

  I’ve noticed the Apple routers tend to be pretty good, especially if they 
have Apple Ecosystem/devices.

  And apple extenders seem to work better with their apple environment and are 
way easy for the customer to set up.

   

  Other than Apple, I usually recommend a router with external antennas.

  And TRY to get our people to NOT install the routers in the basement under 
all the metal ducting, lol!

   

  Ideally they are installed on the main floor in a somewhat central location.

   

  What I am considering is selling a NON-wireless router for our end point 
inside the house near the clustered wiring.

  Then programming any router they get in BRIDGE mode.

   

  I still don’t like doing that because the router features are something most 
of these people want anyways.

   

  But with my speeds I would almost just rather make sure they have a wired 
Gigabit Ethernet router that I can manage and I know is capable, then let them 
buy however many wireless routers they need to fill in gaps all over their 
house (or, preferably, ONE powerful wireless router).

   

  I just don’t want to be stuck changing port forwarding crap etc.

   

  What I really wish was that a separate company would do this for a one time, 
or monthly charge and handle all their router woes.

   

   

   

  From: Af [mailto:af-boun...@afmug.com] On Behalf Of Glen Waldrop
  Sent: Wednesday, October 7, 2015 11:39 AM
  To: af@afmug.com
  Subject: Re: [AFMUG] Consumer routers?

   

  Thanks for the input guys.

  I was mostly looking at what to recommend. I'd rather help on occasion, but 
my responsibility ends at the CAT5 coming out of the POE.

  I've been bouncing around the idea of a $5 a month managed RB951 2HnD or 
something. 

   

   

    ----- Original Message ----- 

    From: Justin Wilson - MTIN 

    To: af@afmug.com 

    Sent: Wednesday, October 07, 2015 11:51 AM

    Subject: Re: [AFMUG] Consumer routers?

     

    My take on this is you have to look at what supporting a customer router 
costs you in support and service calls.  We have several clients who are doing 
one of a couple things.

     

    Some are selling a managed router service for $X a month.  This is 
typically a Mikrotik the ISP has access to.  The ISP sets up the wireless, 
manages the router, and other such functions.   This allows for a reference 
point on the customer side for testing, etc.  

     

    The other way to approach this is if you don’t want mess with router 
configuration some folks are including a “modem” that is essentially a hAP or 
750.  This is just in bridge mode or is the PPPOE client.  The customer then is 
free to plug in their own router if they so desire, but you still have a 
reference point from the customer side.  If you need a customer to bypass their 
router you simply ask them to plug into port5 or whatever on your “modem”. That 
port can be setup to do DHCP or whatever.

     

    You have to look at how much support consumer routers is costing you.  Many 
folks look at the cost of the routers and the cost to install them or replace 
them.  But if it cuts your support calls by 30% that might mean the difference 
between hiring another person, or other “soft” costs.

     

     

    Justin Wilson

    j...@mtin.net

     

    ---
    http://www.mtin.net Owner/CEO

    xISP Solutions- Consulting – Data Centers - Bandwidth

    http://www.midwest-ix.com  COO/Chairman

    Internet Exchange - Peering - Distributed Fabric

     

      On Oct 7, 2015, at 11:58 AM, Glen Waldrop <gwl...@cngwireless.net> wrote:

       

      Are there any consumer routers that don't suck these days?

      I used to recommend Linksys/Cisco, but since the Belkin buyout quality 
seems to be going down. They jink with teh firewall and I can't block specific 
outgoing traffic, can't remote admin anymore, etc...

     

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