Yes, and thank you. My least favorite customer router for this reason. I've also had a couple situations where they don't take config changes unless you do a factory reset - pretty annoying as well.
On Wednesday, October 7, 2015, Ken Hohhof <af...@kwisp.com> wrote: > My guys hate the Apple routers because they can’t be configured from a web > GUI, you need the AirPort software on your computer. At least that’s what > they tell me. > > > *From:* Brett A Mansfield > <javascript:_e(%7B%7D,'cvml','li...@silverlakeinternet.com');> > *Sent:* Wednesday, October 07, 2015 1:08 PM > *To:* af@afmug.com <javascript:_e(%7B%7D,'cvml','af@afmug.com');> > *Subject:* Re: [AFMUG] Consumer routers? > > For my customers that want me to sell them or manage their solution I > charge an extra $25 install fee and $5/mo. I use edgerouters as the router > and an airport express in bridge mode for the wireless. I can throw on as > many of the airports as needed to get the job done for an extra fee. > > It works really well. I haven't had any customer complaint with it. They > don't have to power cycle anything ever either. > > I buy the airport express in bulk refurbished direct from Apple. If they > don't have them refurbished I just buy new, but that hasn't happened yet. > > Thank you, > Brett A Mansfield > > On Oct 7, 2015, at 11:49 AM, Sterling Jacobson <sterl...@avative.net > <javascript:_e(%7B%7D,'cvml','sterl...@avative.net');>> wrote: > > This is my biggest gripe right now. > > > > The more internet you provide to them, the worse this problem is. > > > > I think my contractors are selling mid-range $100 linksys routers. > > I’m not sure that’s the best thing. > > > > I too need to find a handful of routers that really get the job done right. > > > > I’ve noticed the Apple routers tend to be pretty good, especially if they > have Apple Ecosystem/devices. > > And apple extenders seem to work better with their apple environment and > are way easy for the customer to set up. > > > > Other than Apple, I usually recommend a router with external antennas. > > And TRY to get our people to NOT install the routers in the basement under > all the metal ducting, lol! > > > > Ideally they are installed on the main floor in a somewhat central > location. > > > > What I am considering is selling a NON-wireless router for our end point > inside the house near the clustered wiring. > > Then programming any router they get in BRIDGE mode. > > > > I still don’t like doing that because the router features are something > most of these people want anyways. > > > > But with my speeds I would almost just rather make sure they have a wired > Gigabit Ethernet router that I can manage and I know is capable, then let > them buy however many wireless routers they need to fill in gaps all over > their house (or, preferably, ONE powerful wireless router). > > > > I just don’t want to be stuck changing port forwarding crap etc. > > > > What I really wish was that a separate company would do this for a one > time, or monthly charge and handle all their router woes. > > > > > > > > *From:* Af [mailto:af-boun...@afmug.com > <javascript:_e(%7B%7D,'cvml','af-boun...@afmug.com');>] *On Behalf Of *Glen > Waldrop > *Sent:* Wednesday, October 7, 2015 11:39 AM > *To:* af@afmug.com <javascript:_e(%7B%7D,'cvml','af@afmug.com');> > *Subject:* Re: [AFMUG] Consumer routers? > > > > Thanks for the input guys. > > I was mostly looking at what to recommend. I'd rather help on occasion, > but my responsibility ends at the CAT5 coming out of the POE. > > I've been bouncing around the idea of a $5 a month managed RB951 2HnD or > something. > > > > > > ----- Original Message ----- > > *From:* Justin Wilson - MTIN > <javascript:_e(%7B%7D,'cvml','li...@mtin.net');> > > *To:* af@afmug.com <javascript:_e(%7B%7D,'cvml','af@afmug.com');> > > *Sent:* Wednesday, October 07, 2015 11:51 AM > > *Subject:* Re: [AFMUG] Consumer routers? > > > > My take on this is you have to look at what supporting a customer router > costs you in support and service calls. We have several clients who are > doing one of a couple things. > > > > Some are selling a managed router service for $X a month. This is > typically a Mikrotik the ISP has access to. The ISP sets up the wireless, > manages the router, and other such functions. This allows for a reference > point on the customer side for testing, etc. > > > > The other way to approach this is if you don’t want mess with router > configuration some folks are including a “modem” that is essentially a hAP > or 750. This is just in bridge mode or is the PPPOE client. The customer > then is free to plug in their own router if they so desire, but you still > have a reference point from the customer side. If you need a customer to > bypass their router you simply ask them to plug into port5 or whatever on > your “modem”. That port can be setup to do DHCP or whatever. > > > > You have to look at how much support consumer routers is costing you. > Many folks look at the cost of the routers and the cost to install them or > replace them. But if it cuts your support calls by 30% that might mean the > difference between hiring another person, or other “soft” costs. > > > > > > Justin Wilson > > j...@mtin.net <javascript:_e(%7B%7D,'cvml','j...@mtin.net');> > > > > --- > http://www.mtin.net Owner/CEO > > xISP Solutions- Consulting – Data Centers - Bandwidth > > http://www.midwest-ix.com COO/Chairman > > Internet Exchange - Peering - Distributed Fabric > > > > On Oct 7, 2015, at 11:58 AM, Glen Waldrop <gwl...@cngwireless.net > <javascript:_e(%7B%7D,'cvml','gwl...@cngwireless.net');>> wrote: > > > > Are there any consumer routers that don't suck these days? > > I used to recommend Linksys/Cisco, but since the Belkin buyout quality > seems to be going down. They jink with teh firewall and I can't block > specific outgoing traffic, can't remote admin anymore, etc... > > > >
