No that's "ServerPlus is all over, IT'S ALL OVER MAN!!!"
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, May 10, 2017 at 9:45 AM, Steve Jones <[email protected]> wrote: > "It's all over at ServerPlus" > At first glance This sounded like you meant they were closing their doors > > On Wed, May 10, 2017 at 7:24 AM, Josh Luthman <[email protected] > > wrote: > >> It's all over at ServerPlus >> >> Josh Luthman >> Office: 937-552-2340 <(937)%20552-2340> >> Direct: 937-552-2343 <(937)%20552-2343> >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> On May 9, 2017 5:12 PM, "Ben Royer" <[email protected]> wrote: >> >>> I’d be interested in that support tree if you wouldn’t mind sending >>> offlist? >>> >>> Thank you, >>> Ben Royer, Operations Manager >>> Royell Communications, Inc. >>> 217-965-3699 <(217)%20965-3699> www.royell.net >>> >>> *From:* Josh Luthman <[email protected]> >>> *Sent:* Thursday, May 04, 2017 1:49 PM >>> *To:* [email protected] >>> *Subject:* Re: [AFMUG] ServerPlus >>> >>> If you want to tell JT to look at our support tree you're welcome to use >>> it. We're Powercode as well. >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 <(937)%20552-2340> >>> Direct: 937-552-2343 <(937)%20552-2343> >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> On Thu, May 4, 2017 at 12:48 PM, Adam Moffett <[email protected]> >>> wrote: >>> >>>> +1 well put >>>> >>>> ------ Original Message ------ >>>> From: "Chuck McCown" <[email protected]> >>>> To: [email protected] >>>> Sent: 5/4/2017 9:34:16 AM >>>> Subject: Re: [AFMUG] ServerPlus >>>> >>>> >>>> They are only as good as the decision tree you provide for them. >>>> >>>> We use them for off hours and overflow. They don’t make too many >>>> customers angry... >>>> They do a very good job of acting like they are us when the customer >>>> calls, and then that sometimes becomes a bad thing because they are limited >>>> in what they can do and that is not good enough for lots of customers. All >>>> call centers have these same problems. >>>> >>>> I have worked with lots of call centers, and while I just don’t like >>>> call centers because they can never be as good as your own people, Server >>>> Plus is the best one I have worked with. >>>> >>>> *From:* Steve Jones >>>> *Sent:* Wednesday, May 03, 2017 10:22 PM >>>> *To:* [email protected] >>>> *Subject:* [AFMUG] ServerPlus >>>> >>>> I haven't heard more badgood thatn goodbad about these guys, but we >>>> pulled the trigger on these guys. >>>> I need a nuts and bolts on dealing with these folks, from initial get >>>> good to ongoing get betters. >>>> >>>> we are caveated with powercode, which may be good, may be bad. Our >>>> Customer Service policy is outstanding compared to most, delivery, not so >>>> much, I think this is the pickup we need in that department. >>>> >>>> Any gotchas with these guys? >>>> >>>> >>>> BTW, WISPAmerica must be the shit, cause a ton of stuff got picked up >>>> by the bossman. >>>> >>>> >>> >> >
