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Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, May 10, 2017 at 1:02 PM, [email protected] < [email protected]> wrote: > https://www.youtube.com/watch?v=dsx2vdn7gpY > > On Wed, May 10, 2017 at 11:30 AM, Josh Luthman < > [email protected]> wrote: > >> No that's "ServerPlus is all over, IT'S ALL OVER MAN!!!" >> >> >> Josh Luthman >> Office: 937-552-2340 <(937)%20552-2340> >> Direct: 937-552-2343 <(937)%20552-2343> >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> On Wed, May 10, 2017 at 9:45 AM, Steve Jones <[email protected]> >> wrote: >> >>> "It's all over at ServerPlus" >>> At first glance This sounded like you meant they were closing their doors >>> >>> On Wed, May 10, 2017 at 7:24 AM, Josh Luthman < >>> [email protected]> wrote: >>> >>>> It's all over at ServerPlus >>>> >>>> Josh Luthman >>>> Office: 937-552-2340 <(937)%20552-2340> >>>> Direct: 937-552-2343 <(937)%20552-2343> >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> >>>> On May 9, 2017 5:12 PM, "Ben Royer" <[email protected]> wrote: >>>> >>>>> I’d be interested in that support tree if you wouldn’t mind sending >>>>> offlist? >>>>> >>>>> Thank you, >>>>> Ben Royer, Operations Manager >>>>> Royell Communications, Inc. >>>>> 217-965-3699 <(217)%20965-3699> www.royell.net >>>>> >>>>> *From:* Josh Luthman <[email protected]> >>>>> *Sent:* Thursday, May 04, 2017 1:49 PM >>>>> *To:* [email protected] >>>>> *Subject:* Re: [AFMUG] ServerPlus >>>>> >>>>> If you want to tell JT to look at our support tree you're welcome to >>>>> use it. We're Powercode as well. >>>>> >>>>> >>>>> Josh Luthman >>>>> Office: 937-552-2340 <(937)%20552-2340> >>>>> Direct: 937-552-2343 <(937)%20552-2343> >>>>> 1100 Wayne St >>>>> Suite 1337 >>>>> Troy, OH 45373 >>>>> >>>>> On Thu, May 4, 2017 at 12:48 PM, Adam Moffett <[email protected]> >>>>> wrote: >>>>> >>>>>> +1 well put >>>>>> >>>>>> ------ Original Message ------ >>>>>> From: "Chuck McCown" <[email protected]> >>>>>> To: [email protected] >>>>>> Sent: 5/4/2017 9:34:16 AM >>>>>> Subject: Re: [AFMUG] ServerPlus >>>>>> >>>>>> >>>>>> They are only as good as the decision tree you provide for them. >>>>>> >>>>>> We use them for off hours and overflow. They don’t make too many >>>>>> customers angry... >>>>>> They do a very good job of acting like they are us when the customer >>>>>> calls, and then that sometimes becomes a bad thing because they are >>>>>> limited >>>>>> in what they can do and that is not good enough for lots of customers. >>>>>> All >>>>>> call centers have these same problems. >>>>>> >>>>>> I have worked with lots of call centers, and while I just don’t like >>>>>> call centers because they can never be as good as your own people, Server >>>>>> Plus is the best one I have worked with. >>>>>> >>>>>> *From:* Steve Jones >>>>>> *Sent:* Wednesday, May 03, 2017 10:22 PM >>>>>> *To:* [email protected] >>>>>> *Subject:* [AFMUG] ServerPlus >>>>>> >>>>>> I haven't heard more badgood thatn goodbad about these guys, but we >>>>>> pulled the trigger on these guys. >>>>>> I need a nuts and bolts on dealing with these folks, from initial get >>>>>> good to ongoing get betters. >>>>>> >>>>>> we are caveated with powercode, which may be good, may be bad. Our >>>>>> Customer Service policy is outstanding compared to most, delivery, not so >>>>>> much, I think this is the pickup we need in that department. >>>>>> >>>>>> Any gotchas with these guys? >>>>>> >>>>>> >>>>>> BTW, WISPAmerica must be the shit, cause a ton of stuff got picked up >>>>>> by the bossman. >>>>>> >>>>>> >>>>> >>>> >>> >> >
