https://www.youtube.com/watch?v=dsx2vdn7gpY
On Wed, May 10, 2017 at 11:30 AM, Josh Luthman <[email protected]> wrote: > No that's "ServerPlus is all over, IT'S ALL OVER MAN!!!" > > > Josh Luthman > Office: 937-552-2340 <(937)%20552-2340> > Direct: 937-552-2343 <(937)%20552-2343> > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Wed, May 10, 2017 at 9:45 AM, Steve Jones <[email protected]> > wrote: > >> "It's all over at ServerPlus" >> At first glance This sounded like you meant they were closing their doors >> >> On Wed, May 10, 2017 at 7:24 AM, Josh Luthman < >> [email protected]> wrote: >> >>> It's all over at ServerPlus >>> >>> Josh Luthman >>> Office: 937-552-2340 <(937)%20552-2340> >>> Direct: 937-552-2343 <(937)%20552-2343> >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> On May 9, 2017 5:12 PM, "Ben Royer" <[email protected]> wrote: >>> >>>> I’d be interested in that support tree if you wouldn’t mind sending >>>> offlist? >>>> >>>> Thank you, >>>> Ben Royer, Operations Manager >>>> Royell Communications, Inc. >>>> 217-965-3699 <(217)%20965-3699> www.royell.net >>>> >>>> *From:* Josh Luthman <[email protected]> >>>> *Sent:* Thursday, May 04, 2017 1:49 PM >>>> *To:* [email protected] >>>> *Subject:* Re: [AFMUG] ServerPlus >>>> >>>> If you want to tell JT to look at our support tree you're welcome to >>>> use it. We're Powercode as well. >>>> >>>> >>>> Josh Luthman >>>> Office: 937-552-2340 <(937)%20552-2340> >>>> Direct: 937-552-2343 <(937)%20552-2343> >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> >>>> On Thu, May 4, 2017 at 12:48 PM, Adam Moffett <[email protected]> >>>> wrote: >>>> >>>>> +1 well put >>>>> >>>>> ------ Original Message ------ >>>>> From: "Chuck McCown" <[email protected]> >>>>> To: [email protected] >>>>> Sent: 5/4/2017 9:34:16 AM >>>>> Subject: Re: [AFMUG] ServerPlus >>>>> >>>>> >>>>> They are only as good as the decision tree you provide for them. >>>>> >>>>> We use them for off hours and overflow. They don’t make too many >>>>> customers angry... >>>>> They do a very good job of acting like they are us when the customer >>>>> calls, and then that sometimes becomes a bad thing because they are >>>>> limited >>>>> in what they can do and that is not good enough for lots of customers. >>>>> All >>>>> call centers have these same problems. >>>>> >>>>> I have worked with lots of call centers, and while I just don’t like >>>>> call centers because they can never be as good as your own people, Server >>>>> Plus is the best one I have worked with. >>>>> >>>>> *From:* Steve Jones >>>>> *Sent:* Wednesday, May 03, 2017 10:22 PM >>>>> *To:* [email protected] >>>>> *Subject:* [AFMUG] ServerPlus >>>>> >>>>> I haven't heard more badgood thatn goodbad about these guys, but we >>>>> pulled the trigger on these guys. >>>>> I need a nuts and bolts on dealing with these folks, from initial get >>>>> good to ongoing get betters. >>>>> >>>>> we are caveated with powercode, which may be good, may be bad. Our >>>>> Customer Service policy is outstanding compared to most, delivery, not so >>>>> much, I think this is the pickup we need in that department. >>>>> >>>>> Any gotchas with these guys? >>>>> >>>>> >>>>> BTW, WISPAmerica must be the shit, cause a ton of stuff got picked up >>>>> by the bossman. >>>>> >>>>> >>>> >>> >> >
