Had a call with our sales rep. about Helix last week. They barely could tell me anything more than what was in the marketing materials on the website. It’s docker (and another container vendor) containers of each of the different product lines. They currently only have one for ARS/ITSM for AWS ready to go. There are separate containers for SmartIT/DWP, Business Workflows, Innovation Suite, Discovery, etc for either AWS or Azuze but won’t start becoming available until later this year or next. I’m guessing there will be separate containers for not only the cloud vendors but for each of the various supported OS/DB combinations. They have no technical and support documentation available or my rep. didn’t know where it was and said they would find out and send when ready. If you are an on premise customer like us, this is NOT free, and BMC will charge for the Helix platform. I’m waiting on a quote to see how much. This sounds promising but seems very incomplete and immature based on my initial conservation with sales.
Mike Gould US House of Representatives > On Jul 13, 2018, at 11:04 AM, Tauf Chowdhury <taufc...@gmail.com> wrote: > > Oh yes. Sorry. DWP, how rude of me not to keep up with the &$@!?$ acronyms > > Sent from my iPhone > >> On Jul 13, 2018, at 10:58 AM, Carl Wilson <carlbwil...@gmail.com> wrote: >> >> Yep, >> Renamed a while back to DWP Basic and DWP Advanced. >> >> Cheers >> >>> On Fri, 13 Jul 2018, 15:56 Scott Philben via ARSList, <arslist@arslist.org> >>> wrote: >>> >>> Yes. It is containerized in Docker. Whatever that means. And it is supposed >>> to be available on AWS now with Azure and others in the future. >>> >>> Ok. How about a few install instructions. Screenshots? Documentation? >>> Anything at all on their website that’s not from the marketing department. >>> >>> Oh, and myit has now (in the grand bmc tradition) been renamed to DWP >>> (Digital Work Place). >>> >>> >>> Sent from my iPhone >>> >>>> On Jul 13, 2018, at 10:45, Tauf Chowdhury <taufc...@gmail.com> wrote: >>>> >>>> From some of the demos I’ve seen, the front end is basically SmartIt and >>>> myit. I think the big changes are with the way it’s deployed and DB >>>> options. I work at AWS now and I believe Helix can be installed against >>>> Aurora DB, and can also be containerized. Not sure if that’s kubernetes or >>>> docker or what. >>>> >>>> Sent from my iPhone >>>> >>>>> On Jul 13, 2018, at 10:40 AM, Jason Miller <jason.mil...@gmail.com> wrote: >>>>> >>>>> Have you seen this post? >>>>> https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2018/06/16/bmc-helix-what-does-it-mean-for-remedy-itsm-customers >>>>> >>>>> "BMC Helix is our common brand for the suite of SaaS offerings centered >>>>> around Remedy, Business Workflows, Digital Workplace, Discovery, Client >>>>> Management and Innovation Suite." >>>>> >>>>> Jason >>>>> >>>>>> On Fri, Jul 13, 2018 at 8:02 AM, Scott Philben via ARSList >>>>>> <arslist@arslist.org> wrote: >>>>>> I am supposed to be looking into this Helix on AWS thing. However, other >>>>>> than a bunch of marketing stuff and youtube commercials, I can’t find >>>>>> hide nor hair of it. >>>>>> >>>>>> Does anyone know anything about it? Any documentation at all? Its does >>>>>> not appear in the BMC Support site drop downs, there is really nothing >>>>>> on communities (links back to the marketing page), and when you click on >>>>>> the “Contact BMC Sales” button on the marketing site, the Product >>>>>> Interest menu drop down doesn’t list it either. >>>>>> >>>>>> It was supposed to have been released in… May? It is now July and I >>>>>> can’t find it. >>>>>> >>>>>> Anyone else see it in the wild? >>>>>> -- >>>>>> ARSList mailing list >>>>>> ARSList@arslist.org >>>>>> https://mailman.rrr.se/cgi/listinfo/arslist >>>>> >>>>> -- >>>>> ARSList mailing list >>>>> ARSList@arslist.org >>>>> https://mailman.rrr.se/cgi/listinfo/arslist >>>> -- >>>> ARSList mailing list >>>> ARSList@arslist.org >>>> https://mailman.rrr.se/cgi/listinfo/arslist >>> -- >>> ARSList mailing list >>> ARSList@arslist.org >>> https://mailman.rrr.se/cgi/listinfo/arslist >> -- >> ARSList mailing list >> ARSList@arslist.org >> https://mailman.rrr.se/cgi/listinfo/arslist > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist
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