Thanks for the update, Mike. Please keep up informed if you hear anything more.
I’ll do the same. > On Jul 13, 2018, at 12:03 PM, Mike Gould <mjgo...@gmail.com> wrote: > > Had a call with our sales rep. about Helix last week. They barely could tell > me anything more than what was in the marketing materials on the website. > It’s docker (and another container vendor) containers of each of the > different product lines. They currently only have one for ARS/ITSM for AWS > ready to go. There are separate containers for SmartIT/DWP, Business > Workflows, Innovation Suite, Discovery, etc for either AWS or Azuze but won’t > start becoming available until later this year or next. I’m guessing there > will be separate containers for not only the cloud vendors but for each of > the various supported OS/DB combinations. They have no technical and support > documentation available or my rep. didn’t know where it was and said they > would find out and send when ready. If you are an on premise customer like > us, this is NOT free, and BMC will charge for the Helix platform. I’m waiting > on a quote to see how much. This sounds promising but seems very incomplete > and immature based on my initial conservation with sales. > > Mike Gould > US House of Representatives > > On Jul 13, 2018, at 11:04 AM, Tauf Chowdhury <taufc...@gmail.com > <mailto:taufc...@gmail.com>> wrote: > >> Oh yes. Sorry. DWP, how rude of me not to keep up with the &$@!?$ acronyms >> >> Sent from my iPhone >> >> On Jul 13, 2018, at 10:58 AM, Carl Wilson <carlbwil...@gmail.com >> <mailto:carlbwil...@gmail.com>> wrote: >> >>> Yep, >>> Renamed a while back to DWP Basic and DWP Advanced. >>> >>> Cheers >>> >>> On Fri, 13 Jul 2018, 15:56 Scott Philben via ARSList, <arslist@arslist.org >>> <mailto:arslist@arslist.org>> wrote: >>> >>> Yes. It is containerized in Docker. Whatever that means. And it is supposed >>> to be available on AWS now with Azure and others in the future. >>> >>> Ok. How about a few install instructions. Screenshots? Documentation? >>> Anything at all on their website that’s not from the marketing department. >>> >>> Oh, and myit has now (in the grand bmc tradition) been renamed to DWP >>> (Digital Work Place). >>> >>> >>> Sent from my iPhone >>> >>> On Jul 13, 2018, at 10:45, Tauf Chowdhury <taufc...@gmail.com >>> <mailto:taufc...@gmail.com>> wrote: >>> >>>> From some of the demos I’ve seen, the front end is basically SmartIt and >>>> myit. I think the big changes are with the way it’s deployed and DB >>>> options. I work at AWS now and I believe Helix can be installed against >>>> Aurora DB, and can also be containerized. Not sure if that’s kubernetes or >>>> docker or what. >>>> >>>> Sent from my iPhone >>>> >>>> On Jul 13, 2018, at 10:40 AM, Jason Miller <jason.mil...@gmail.com >>>> <mailto:jason.mil...@gmail.com>> wrote: >>>> >>>>> Have you seen this post? >>>>> https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2018/06/16/bmc-helix-what-does-it-mean-for-remedy-itsm-customers >>>>> >>>>> <https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2018/06/16/bmc-helix-what-does-it-mean-for-remedy-itsm-customers> >>>>> >>>>> "BMC Helix is our common brand for the suite of SaaS offerings centered >>>>> around Remedy >>>>> <https://communities.bmc.com/external-link.jspa?url=https%3A%2F%2Fwww.bmc.com%2Fit-solutions%2Fremedy-itsm.html>, >>>>> Business Workflows >>>>> <https://communities.bmc.com/external-link.jspa?url=https%3A%2F%2Fwww.bmc.com%2Fit-solutions%2Fbusiness-workflows.html>, >>>>> Digital Workplace >>>>> <https://communities.bmc.com/external-link.jspa?url=https%3A%2F%2Fwww.bmc.com%2Fit-solutions%2Fdigital-workplace.html>, >>>>> Discovery >>>>> <https://communities.bmc.com/external-link.jspa?url=https%3A%2F%2Fwww.bmc.com%2Fit-solutions%2Fdiscovery-dependency-mapping.html>, >>>>> Client Management >>>>> <https://communities.bmc.com/external-link.jspa?url=https%3A%2F%2Fwww.bmc.com%2Fit-solutions%2Fclient-management.html> >>>>> and Innovation Suite >>>>> <https://communities.bmc.com/external-link.jspa?url=https%3A%2F%2Fwww.bmc.com%2Fit-solutions%2Finnovation-suite.html>." >>>>> >>>>> Jason >>>>> >>>>> On Fri, Jul 13, 2018 at 8:02 AM, Scott Philben via ARSList >>>>> <arslist@arslist.org <mailto:arslist@arslist.org>> wrote: >>>>> I am supposed to be looking into this Helix on AWS thing. However, other >>>>> than a bunch of marketing stuff and youtube commercials, I can’t find >>>>> hide nor hair of it. >>>>> >>>>> Does anyone know anything about it? Any documentation at all? Its does >>>>> not appear in the BMC Support site drop downs, there is really nothing on >>>>> communities (links back to the marketing page), and when you click on the >>>>> “Contact BMC Sales” button on the marketing site, the Product Interest >>>>> menu drop down doesn’t list it either. >>>>> >>>>> It was supposed to have been released in… May? It is now July and I can’t >>>>> find it. >>>>> >>>>> Anyone else see it in the wild? >>>>> -- >>>>> ARSList mailing list >>>>> ARSList@arslist.org <mailto:ARSList@arslist.org> >>>>> https://mailman.rrr.se/cgi/listinfo/arslist >>>>> <https://mailman.rrr.se/cgi/listinfo/arslist> >>>>> >>>>> -- >>>>> ARSList mailing list >>>>> ARSList@arslist.org <mailto:ARSList@arslist.org> >>>>> https://mailman.rrr.se/cgi/listinfo/arslist >>>>> <https://mailman.rrr.se/cgi/listinfo/arslist> >>>> -- >>>> ARSList mailing list >>>> ARSList@arslist.org <mailto:ARSList@arslist.org> >>>> https://mailman.rrr.se/cgi/listinfo/arslist >>>> <https://mailman.rrr.se/cgi/listinfo/arslist> >>> -- >>> ARSList mailing list >>> ARSList@arslist.org <mailto:ARSList@arslist.org> >>> https://mailman.rrr.se/cgi/listinfo/arslist >>> <https://mailman.rrr.se/cgi/listinfo/arslist> >>> -- >>> ARSList mailing list >>> ARSList@arslist.org <mailto:ARSList@arslist.org> >>> https://mailman.rrr.se/cgi/listinfo/arslist >>> <https://mailman.rrr.se/cgi/listinfo/arslist> >> -- >> ARSList mailing list >> ARSList@arslist.org <mailto:ARSList@arslist.org> >> https://mailman.rrr.se/cgi/listinfo/arslist >> <https://mailman.rrr.se/cgi/listinfo/arslist> > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist
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