I wonder if it is an issue with your licenses, or perhaps with the MAC
address of the server, which would affect licenses.  No fixed license, no
Admin access.  Has Support looked at that?
 
Rick 
  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gordon M. Frank
Sent: Thursday, January 25, 2007 2:16 AM
To: arslist@ARSLIST.ORG
Subject: Admin Tool will not show an ARS Server


** 

Hello,

We have a problem with seeing an ARS Server through the Admin Tool. The
server can be accessed using the User Tool and via the Mid-Tier, so the data
is accessible and users don't see a thing.  We just can't make object
modifications because the server comes up as if there is a connectivity
issue. Other servers come up fine. 

 

We are installed on a SunOS/Unix box with Oracle 9i and ARS 6.3. 

 

We tried restarting the ARS Server and this made the server reappear. But we
tried to make a modification to a field and the problem reoccurred. 

 

We have noticed that the CPU is running at 50% when it normally runs around
15 - 30%. 

 

We also have been running Remedy Migrator quite a bit lately and I am
wondering if this is connected.

 

Remedy Technical Support has not come up with a solution yet, so I am trying
the ARSLIST to see if anybody has seen this before? 

 

Any help is appreciated

 

Thanks up front,

 

Gordon M. Frank

Lockheed Martin

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