** aw come on Axton...what's a few bytes between friends...:)
------------------------------
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Axton
*Sent:* Friday, January 26, 2007 2:54 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Issues since patch #19 or #20 - Uh-Oh
** I'm wondering if 7.0.01 patch 001 is ready or not. This is rather
humerous. In the email and server patch files, the same files have
different sizes and modify dates:
SIZE FILE MODIFY TIME
4931640 ./server/solaris/api/lib/libarjni70.so 1/22/07 10:46
4931644 ./email/files/solaris/libarjni70.so 1/23/07 11:57
5915900 ./server/solaris/api/lib/libarxmlutil.so 1/22/07 10:48
5915868 ./email/files/solaris/libarxmlutil.so 1/23/07 12:01
I would assume that the same build tree was used to generate all the
files, but maybe a different revision of the source was checked out when
building the two programs? Kind of scary.
Anyone know which one is newer or what's different? I could go by size,
or modify time on the ftp server, but neither of those guarantee anything.
I could download the installers, unpack them, grab the files I need, but
geez, what a waste of bandwidth, seeing as it's in short supply at times.
Axton Grams
On 1/25/07, Eric Cleereman (IT) <[EMAIL PROTECTED]> wrote:
>
> ** Hi David,
>
> Going forward, if this sort of thing happens again would it be possible
> to assign a new patch number, rather than recycling one for a patch which
> has already been released once? Otherwise the patch number really ceases to
> be a unique identifier.
>
> Eric Cleereman
>
> -----Original Message-----
> *From:* Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG
> ]*On Behalf Of *Easter, David
> *Sent:* Thursday, January 25, 2007 3:35 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Issues since patch #19 or #20 - Uh-Oh
>
> ** Hi Don,
>
> I'm working on a confirmation of that. At this time, I believe that
> all the files that are required are there. My understanding is that the
> installer was unaffected and it was only the files provided for those
> administrators that want to load the files manually that were erroneously
> omitted. In other words, if you installed via the installer, you're o.k
> .
>
> Thanks,
>
> -David J. Easter
> Sr. Product Manager, Service Management Business Unit
>
> BMC Software, Inc.
>
>
> ------------------------------
> *From:* Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG
> ] *On Behalf Of *Don Booher
> *Sent:* Thursday, January 25, 2007 12:31 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Issues since patch #19 or #20 - Uh-Oh
>
>
> **
>
> Has any received an official update from Remedy on whether patch 20 does
> indeed contain updated files that would require us to download it again? It
> would effectively cause us to have to restart our testing of patch 20, which
> I've put on hold pending the outcome of this thread.
>
>
>
> Don
> ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Dudley, Joelie
> *Sent:* Wednesday, January 24, 2007 2:03 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Issues since patch #19 or #20 - Uh-Oh
>
>
>
> Oh great…and I already ran the installer, and have people testing…we
> have yet to see any major issues…keeping fingers crossed now that I read
> these…..
>
> Hoping!!!!!
>
> ~jj
>
> -----Original Message-----
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>]* **On Behalf Of* Smith,
> Ron
> *Sent:* Wednesday, January 24, 2007 12:47 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Issues since patch #19 or #20 - Uh-Oh
>
> It would be nice if Remedy would help us out with some Technical
> Bulletins. As soon as this posting came out, I went out and started
> checking the create dates on the Patch 20 file. There were new ones added
> as late as 8:50 PST this morning. It would be nice to know when this gets
> stable and we know we have a good set of patches.
>
>
>
> My .02cents
>
>
>
> *Ron Smith*
> *Web/Remedy System Developer*
> *Providence** Health System*
> [EMAIL PROTECTED] *
> *503-216-7866*
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>]* **On Behalf Of* patrick
> zandi
> *Sent:* Wednesday, January 24, 2007 9:42 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Issues since patch #19 or #20 - Uh-Oh
>
> **
>
> Actually --- on Jan 15th and 16th all the installers were upgraded..
> between 11:00pm and 12:53am
>
> So there must be issues..
>
>
>
> On 1/24/07,* patrick zandi* < [EMAIL PROTECTED]> wrote:
>
> Woo, not good..
>
> I have seen this with oracle patches.. Frustration.. now that is
> upsetting..
>
>
>
> On 1/24/07,* Lucero, Michelle - IST contractor* <[EMAIL PROTECTED]>
> wrote:
>
> Uh-oh. Something tells me that we might have to download all of patch
> 20 all over again. I downloaded both the installer and files a couple
> of days ago. However, today, it looks like the winnt\bin folder AND
> files have been updated. Many of the files shows today's date at 8:50
> AM.
>
> Note to BMC: Could someone send out an official word to let us know
> when ALL of the files for both the 6.3 P20 and 7.0.1 DST patches are
> available and complete?
>
> Thank you,
> Michelle
> Concerned customer
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn
> Sent: Wednesday, January 24, 2007 9:23 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Issues since patch #19 or #20
>
> I'm glad that I installed Patch 20 on my test server, because it hosed
> everything up. I'm debating trying out a completely new install to see
> if that works, but Patch 20 is a failure so far and I will not be
> deploying it to my production environment until the kinks are worked
> out.
>
> I also normally patch my AR System by overwriting files instead of
> running the installer since the installer is fairly buggy (it doesn't
> let you see long DB server names, etc.) but this time BMC didn't release
>
> all of the files needed.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto: [EMAIL PROTECTED] On Behalf Of Heider, Stephen
> Sent: Wednesday, January 24, 2007 9:18 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Issues since patch #19 or #20
>
>
> ...getting ready to install patch 20 for ARS Server v6.3 (SQL Server,
> W2K3) on a dev server.
>
> Because the Installer also modifies forms I prefer copying the new files
>
> instead when installing patches. I submitted a RFE last year so that we
> have the option of _only_ installing patched files and not alter any
> forms or workflow. I shake my head when I think of these installers.
>
> What files are missing from the bin and lib folders (from supportweb)
> for patch 20? From the "Patch 20 - Install Issues" thread this month,
> is DWMAPI.DLL the only missing one? Are there any brand new files
> (appearing for the first time in patch 20) - if so, which folders would
> they go in?
>
> I am thinking that I may need to install patch 20 using the Installer on
> a new computer, then copy the files to the dev server.
>
>
> Stephen
>
> The information in this e-mail, and any files transmitted with it, is
> intended for the exclusive use of the recipient(s) to which it is
> addressed and may contain confidential, proprietary or privileged
> information. If you are not an intended recipient, you have received
> this transmission in error and any use, review, dissemination,
> distribution, printing or copying of this information is strictly
> prohibited. If you have received this e-mail in error, please notify
> the sender immediately of the erroneous transmission by reply e-mail,
> immediately delete this e-mail and all electronic copies of it from your
> system and destroy any hard copies of it that you may have made. Thank
> you.
>
> ________________________________________________________________________
> _______
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
> the Answers Are"
>
>
>
_______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
> the Answers Are"
>
>
>
> --
> Patrick Zandi
>
>
>
> --
> Patrick Zandi __20060125_______________________This posting was
> submitted with HTML in it___
>
> DISCLAIMER:
> This message is intended for the sole use of the addressee, and may
> contain information that is privileged, confidential and exempt from
> disclosure under applicable law. If you are not the addressee you are hereby
> notified that you may not use, copy, disclose, or distribute to anyone the
> message or any information contained in the message. If you have received
> this message in error, please immediately advise the sender by reply email
> and delete this message.
> __20060125_______________________This posting was submitted with HTML in
> it___ __20060125_______________________This posting was submitted with HTML
> in it___ __20060125_______________________This posting was submitted with
> HTML in it___ __20060125_______________________This posting was submitted
> with HTML in it___
__20060125_______________________This posting was submitted with HTML in
it___
__20060125_______________________This posting was submitted with HTML in
it___
