I successfully upgraded from 6.0.1 to 7.0.01, then to 7.0.01 patch 001 when it was released. We did not have to a make a pit stop at 6.3.
Axton Grams On 2/22/07, patrick zandi <[EMAIL PROTECTED]> wrote:
** Susan, Are you saying 6.01 prior to 6.3 .. Is there some sort of upgrade functionality that is not in the 6.3. User/Groups form.. Are they recommending any specific versions.. Patch X of ARS 6.01 , Patch Y of ARS 6.3 and Patch Z of 7.0 then Patch 01 of 7.01 ? It is like working in a Chinese puzzle Huh.. On 2/22/07, Susan Palmer <[EMAIL PROTECTED]> wrote: > ** > You must stop at 6.x first. That was our original mistake also ... but no it wasn't OUR mistake, that's what support told us to do. arrggghhh > > We had wierdness on group and user forms. > > Susan > > > > On 2/22/07, Mayfield, Andy L. <[EMAIL PROTECTED] > wrote: > > We unsuccessfully attempted to upgrade ARS last night from > > 5.01.02 patch 1389 to 7.0.01 and had to recover back to the original > > version. > > > > The Installed updated the database, but when it attempted to > > restart the server it had problems. > > > > It gave the following messages: > > The server was not available, > > Failed to restart the service Remedy AR System server, > > Unable to restart, > > Server could not be started, you may start it manually. > > > > Has anyone run into this problem? We may try to go from 5.01.02 > > to 6.3 them to 7.0.01 next and see if that helps. > > > > Andy L. Mayfield > > System Operation Specialist > > Alabama Power Company > > Office: 8-226-1805 > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" > > > > __20060125_______________________This posting was submitted with HTML in it___ -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___
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